Blackbeards Management, Staff, and Crew,
I just wanted to thank you for another great vacation, here in the Dominican Republic. Since I started coming here in 2012 (too many trips to count), I am always amazed at how friendly and accommodating the staff is. Year after year, trip after trip it is always a great experience to be here!
I wake up each morning and am greeted with nothing but smiles and friendly “Buenos Dios” comments from everyone I interact with and happen to pass by. Your staff of bartenders and servers are top notch; thanks to all (Monica, Ruth, Adrianna, Denise, Damaris and Jessica) these ladies always make me feel like more than just a guest or a customer. They make me feel like an old friend they are welcoming back!
The cleaning ladies are always so nice; everyday smiling and freshening up the rooms and getting laundry taken care of. It is impossible to pass one of these ladies in the hallway or on the property and not be greeted with a warm smile and a friendly greeting. Just a wonderful and accommodating group of ladies, who make everyone feel welcome.
I also just wanted to make sure that Hilda and Crystal know how much they are appreciated. They always ask how I am doing, and they never miss a chance to say hello or flash a friendly smile. They and the shipmates are a great group of people that work hard to make coming back here an incredible experience, year after year. It is simply impossible to have a bad day at Blackbeards resort!
Lastly, I wanted to thank the Management staff; Martha, Nico, and Daniel for working with me and being so accommodating with my flight disruptions and delays. Also, Daniel really helped me out with an unexpected/last minute business transaction back in the States; accommodating my request to print off, scan and e-mail some documents. I appreciate all you do to keep things here running smoothly and consistently year after year. This little hotel and your staff could teach some of the large hotel chains a thing or two about customer service and hospitality.
Until I sail again, thanks to everyone!
Senior Vandame.
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