Dear Bloom at Hilton Head Residents, Families & Friends:
We provided an update on October 13, 2020 that Bloom at Hilton Head was moving into Phase III (and opening for indoor visitation). We also warned that the situation remains fluid, and we may have to make adjustments. Specifically, if we find that there are one or more COVID-19 cases among staff and/or residents identified in the community within the last fourteen days or the positivity rate for Beaufort County is greater than 10%, we'll have no choice but to shut down visitation.
Unfortunately, that occurred sooner than hoped. As you know, we're testing the community weekly. That's a positive thing, but can also have consequences. We identified a few associates who tested positive; they're quarantined at home; and we're in the process of testing residents.
We hoped that we could still remain open for visitation with protocols. We spoke to the South Carolina Department of Health & Environmental Control today and they confirmed that we cannot have indoor our outdoor visitation with positive cases in the community.
Accordingly, visitation is being temporary suspended until we've passed fourteen days without a case. Compassionate care visits are excluded. If you've already scheduled a visit, we'll be contacting you to cancel. We're also putting dining and activities on hold until we receive resident test results. We're working efficiently in this regard, and will open things back up as soon as we know it's safe. The residents are in good spirits and everyone understands this is part of the journey to keeping everyone safe.
Our local team has tried contacting every family by telephone. We'll continue to communicate by telephone and/or in writing.
Scott and Tony Kantor, Bradley Dubin & Tiffany Bazen