Recently, Microsoft released an update causing PC's to crash when printing to certain printers and copiers. The Kyocera and Copystar are of those included.

Attached is instructions on how to remove the updates causing the problem. If you require assistance, you may call our office at 251-476-3113 and request a technician perform this action for you. Our billable rate for this service is $35 per PC.

Microsoft will soon be releasing an update with a fix for this issue. In the meantime, uninstalling the ones mentioned in the bulletin is currently the only remedy.