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nhsManagers.net

9th November 2026

What you need to know and what you need to think about - all in one place - for free!

 


News and comment from

Roy Lilley



Bonkers...

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Short on time? Get yer ears-on and listen to Roy Lilley read this morning's eLetter... free!

Philosopher Ludwig Wittgenstein, famously observed…


‘… the limits of his language meant

the limits of his world.’


Let's steal from him…


'...I've reached the limits of my language. Run out of words to describe something that is simultaneously astonishing, depressing and utterly bewildering.'


How...


... after 130 years of knowing that poverty and ill health are inseparable companions, how have we made such extraordinary advances in medicine and so little progress in changing the circumstances that make people ill?


We've conquered diseases, transformed surgery, decoded the human genome and developed machines that can see inside the human body.


Yet we still struggle to prevent illnesses, whose causes we all understand.


There ought to be a word for it. There isn’t. So, I've invented one.  


Progressclerosis.


The hardening of institutional thinking in the face of overwhelming scientific and technological progress.


We've transformed what medicine can do, but not how we think about what it should do.


130 years? Meet Charles Booth...


In 1889, Booth traipsed the streets of London, mapping poverty. Street by street, he recorded how people lived, what they earned and their circumstances… 


…a third lived in poverty.


A revolution. Took hours. A lot of shoe-leather. You can see his maps here. A work of art, painting a picture of the public’s health…


... or lack of it.


Nearly 140 years later, we can recreate his maps in seconds. Overlay deprivation with diabetes, heart-disease, housing, employment and life expectancy.


Some of the geography of London has changed, but...


...the relationship between poverty and ill health remains depressingly familiar. It’ll be the same where you live.


The ghost of the past, follows us into the reality of today.


We've transformed medicine. Diseases that killed yer-granny, are treatable.


Diagnostics, pharmaceuticals, genomics, surgery have changed the boundaries of the possible. Now, artificial intelligence and predictive analytics offer something extraordinary…


… the possibility of identifying people at risk before they become ill.


Think about.…


Airlines; they don't measure success by how efficiently they deal with crashes. Their entire operation is designed to prevent them.


Car manufacturers; don't aspire to become world-class at repairing defective vehicles. They design quality into production.


In almost every industry, avoiding failure is a central organising principle. 


In healthcare, we've become extraordinarily sophisticated at dealing with failure after it happens.


We need another new word… cureblindness... no definition needed!  


The NHS is the dustcart that sweeps up after the Lord Mayor’s Show of life.


Maybe knowtivation is another word we need…


'… having the knowledge but failing to turn it into action.'


Try and find a fix for preventertia… another word for the health lexicon... can't be

bothered.


We have millions of blood-pressure readings, prescribing records, diagnostic results and information about deprivation…


... but we don’t use it.


What about Preventopia… bringing intelligence together, to identify where illness is likely to emerge.


That sounds good.


Neighbourhood teams working with housing departments, schools, employers, pharmacies and social care.


Key organisations sharing responsibility for preventing illness. 

Budgets following risk rather than waiting for disease. 

Success measured not by how many people we treat, but how many avoidable illnesses never happen.


Science fiction? No… the technology exists. The clinical knowledge exists. 


Much of what passes for prevention remains prevention-light.


  • screening. 
  • health checks. 
  • advice. 
  • Earlier diagnosis.


Important, but nowhere near the limits of what's possible.


Moving healthcare into the community is not the same as creating healthier communities, and…


… knowing someone is at risk because of damp housing, insecure employment or poverty is of limited value if nobody has the responsibility or resources to change those circumstances.


Tell me we’re not trapped in a doom-loop.


  • Deprivation creates illness. 
  • Illness creates demand. 
  • Demand consumes resources. 
  • Prevention struggles for investment. 
  • Deprivation persists.  


Round and round we go… where it stops, no one knows.


Prevention won't empty hospitals instantly. For a while, we’ll have to pay for both prevention and treatment. However, consider the cost of doing nothing. 


  • Avoidable admissions. 
  • Disability. 
  • Lost working years. 
  • Social care. 
  • Human misery.


We are getting better at everything that matters. 


Better data. 

Better diagnoses. 

Better treatments. 

Better technology.


None of it matters without our new word...


... knowtivation


The willingness to use what we know, now.


The problem isn't what we don't know. It's how we organise ourselves to act on what we do know.


Maybe it's time for an old word… bonkers.

For all the previous

In the Loop

podcasts with

----

David Meates

who, transformed health & care services in NZ between 2009 - 2020,

Anita Charlesworth CBE

Senior economic advisor at the Health Foundation

Prof Laha

President Inensive Care Society

Sir Mike Richards

Explains prostate cancer testing

Bill Kircup

Why he pulled out of the Amos Report

Jonathan Asworth

Former MP and now a stroke victim.

Dr Ian Higgson

President of the

Royal College of

Emergency Medicine.

Prof Jim Blair

Learning Disability expert

Andy Burnham

Mayor of Greater Manchester

Nichola Ranger

ChEx Gen Sec RCN

Tom Dolphin

Chair BMA

David Gregson

founder of BeeWell

Dr Charlotte Refsum

Tony Blair Institute

Rob Webster

ICB CHEx

Sarah Woolnough

CEO of the King's Fund

Sir Jim Mackey

Dame Jennifer Dixon

Lord Darzi

Professor Tas Qureshi

Dr Penny Dash,

chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson

IFS

CLICK HERE


-oOo-


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Dr Paul Lambden


A Short History of Surgery


“...during one infamous incident, [he] actually accidentally cut off his assistant’s fingers and slashed a spectator’s coat. The patient and the assistant both died of gangrene and the spectator died of fright; a single operation with a 300% mortality!” 

News and Other Stuff

---

>> Charities call for safeguards - for AI-generated health information.

>> Delayed joint EPR programme - faces funding uncertainty.

>> The rate of women readmitted to hospital within six weeks of giving birth has risen by more than a third in less than three years - HSJ analysis.

>> A man has been arrested - on suspicion of sending a death threat to a group known as the Darlington nurses. 

Now available in Kindle

"Until we achieve and follow the four simple but devastating ideas Roy encapsulates here, managers are doomed to continue the long established struggle to make organisations function well and staff and patients will continue to flounder in unproductive, inefficient and, often, low quality services."

The latest QI evidence updates.








This is what I'm hearing, unless you know different. In which case, tell me, in confidence

__________


>> I'm hearing - in the most recent 'head-office ' letter to staff, it says; the ‘vast majority’ of NHS England’s national delivery functions will transfer to the NHS Group in DHSC. This suggests some functions will not. The MiP union is seeking clarity on which functions will transfer, which will not and what the proposed 

arrangements will be for the staff delivering them.

There was a row over the future of data centres as part of the US mid-term elections and the prediction it will turn into a row here. This must-read article says they can be a force for good.

More News

...

>> Managers’ pay rise blocked at 28 trusts - why? Because the DH++ is run by numpties.

>> Twelve midwife-led maternity units have closed in England since 2019 - with six closing since Labour came to power in 2024.

>> An NHS HR manager told her employer that her mother had died - and took a job elsewhere.

 
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