Pandemic Rapid Response Plan During COVID-19
In response to the need to protect Bloomers from the coronavirus, we pro-actively initiated our Pandemic Rapid Response Plan in early March and implemented a variety of protocols including, among other things, restricting access to communities, screening essential visitors and associates, cancelling group activities and dining, limiting resident movement / rooming-in-place within the community, tracking anyone experiencing symptoms, isolating residents, testing through Bloom's partnership with an FDA approved laboratory and practicing social distancing. At the same time, we rolled out new clinical and operational programs in order to keep our residents safely aging in place at Bloom as opposed to transitioning to higher levels of care.
Being first to restrict access to our community and policing our community over the past seven months has made our COVID response successful. While our neighboring communities have had a high number of cases of COVID-19 and notwithstanding the spike throughout certain areas of the United States where Bloom has communities, we've kept our residents safe and currently have no resident exposure to COVID-19. Our team is committed to keeping it that way and continues to vigilantly follow our plan!
But We Don't Just Live, We Bloom!
We don't just ensure our residents live safely at Bloom, but continue to flourish (in a safe and socially distant way) at Bloom consistent with our Bloom Mission and Bloom Beliefs. We know that our residents emotional well being is as important as our residents physical well being. You can't read about Bloom's actions during COVID-19 without hearing that our Bloom Beliefs drive our decision making; our aspirational mission of helping seniors bloom is at the forefront of our daily routine; and our culture is stronger than ever! It's these little things that have keep our communities happy! And we've now relaxed our restrictions even more!
Bloom Communities Have Moved Into Phase II+ or III of our Reopening Plan
We've heard about other providers who jumped the gun on reopening or talk about reopening without a real concrete plan. Not Bloom!
Bloom has a detailed roadmap for reopening and developed a strategic and balanced approach. As part of the reopening plan, we have taken a gradual, phased approach. Our Bloom communities have safely moved into Phase II+ or Phase III of our plan.
This means our residents are back to enjoying group activities, being in the dining room with their friends, outside entertainment, outdoor visitation from families and friends and indoor visitation (and much more)!
For those who still aren't comfortable with inside or outside visitation, we're continuing to keep our families and residents connected virtually through our Skype Program and physically (in a safe/socially distant way) though our enclosed Memory Making Stations. We have an electronic scheduling system to make it as easy as pressing 1, 2, 3 from your computer, phone or tablet to schedule your appointment. We're keeping our residents connected to their families and friends.
Testing On-Site, On-Line/Telephone Assessments & Telemedicine
Bloom was one of the first senior care operators in the Country to partner with an FDA approved commercial lab to perform COVID-19 testing. This allowed Bloom to not only efficiently and safely test residents and associates inside our controlled environment in order to mitigate any potential issues, but also allows us to move you in safely. That's been one of the driving forces behind Bloom's success of keeping our communities COVID-free.
We not only continue to offer testing, but on-line or telephone assessments and telemedicine physician evaluations for a safe and low risk move-in process if you don't feel comfortable with in person visits. We can also help you facilitate physically moving in your personal items and furniture in a convenient and safe manner.
Live Video Tours / Virtual Tours & Window Shopping Tours
For those who aren't yet totally comfortable with an in-person tour, we can still offer you Live Video Tours / Virtual Tours and Window Shopping tours. Between these tours and talking with our caring and experienced Community Relations Directors, you'll be able to get a great feel for the special Bloom lifestyle, our community, our people and your private suite!