July 2023 | 37th EDITION NEWSLETTER |
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The High Cost of Neglecting Low-Wage Workers
Harvard Business Review | Joseph Fuller and Manjari Raman May–June 2023
Six mistakes that companies make—and how they can do better...
Despite all their efforts since the summer of 2021 to bring frontline workers back into the fold, companies are struggling to rehire and return operations to a prepandemic normal. As a result they have failed to deliver products and services, lost revenue, and disappointed their customers. Supply chains remain snarled, with warehouse and delivery operations woefully understaffed. Grocery stores and pharmacies are unable to keep their shelves stocked. Restaurants can’t find enough cooks, cleaners, and waiters. Hotel chains can’t book to their full capacity, because they don’t have enough housekeeping staff. Airlines have been forced to ground hundreds of flights.
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How To Help Employees Return to Office: It’s More Than Mandates
Workable | Suzanne Lucas - The Evil HR Lady | June 2023
The Evil HR Lady goes into why your company's successful transition back to offices hinges on more than just coaxing white-collar workers through the doors. Learn how robust support staff can determine whether your employees will embrace or resent an office return. Salesforce tried to get people to come into the office by offering a donation to charity if they showed up. Farmer Group CEO Raul Vargas wanted people to return to the office – even though some had been hired as exclusively remote – and employees rebelled. And Martha Stewart says America will “go down the drain” if companies don’t return to cubicle farms. Then there’s the problem of empty office space because employees aren’t returning. This is a massive problem for the building owners and the restaurants and shops that sold to the people who worked in those offices.
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"You’ve Got to Set Your People Up to Succeed”
Harvard Business Review | Steve Prokesch | May–June 2023
An interview with Tim Simmons, chief product officer of Sam’s Club...
In June 2019 Sam’s Club, the membership warehouse retailer owned by Walmart, with 600 stores in the United States and Puerto Rico, launched an effort to change virtually every major aspect of its operating model. The chain significantly reduced prices and the number of stock-keeping units (SKUs), introduced an array of digital technologies, redesigned jobs, and raised the average pay of employees (whom it refers to as “associates”) in its clubs by 31% (according to fiscal year comparisons). Since then Sam’s Club’s net sales (exclusive of membership fees) have increased by 43%, and comparable-store sales have grown by double digits 12 quarters in a row—despite the pandemic’s inventory challenges and continuing inflation. Associate turnover—which excludes people who move to a different Sam’s Club or a Walmart store—significantly decreased within the first year of the implementation. And the percentage of associates who respond positively to the question “Would you recommend this as a place to work to friends?” has soared by 440%.
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I just wanted to thank you both so much for including me in the IEC and MEC this year. The incredible amount of time and energy you put into the conferences in unbelievable, but the love you have shines through and I think brings a collaborative spirit for everyone to learn and share. So THANK YOU for all you do!
Enjoy the little break before you’re back at this Fall!
MEC Speaker Lindsey K. Niemeier | Head of Strategy TCare
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What’s Included in A Good Employee Management Strategy?
Workable | Content Team | June 2023
Learn eight essential focal points to effectively manage your employees, improve team dynamics, and boost overall productivity. Invest in these strategies to ensure a thriving work environment and set your organization up for long-term success. When a business has clear goals and plans for its employees and a defined management style, you’ll see the benefits. But first, to ensure a good process, you’ll need to address each one of the following aspects of the employee lifecycle to ensure an effective employee management strategy.
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Employee Satisfaction vs Engagement: What’s the Difference?
15Five | Nicole Klemp | June 2023
We all want to be satisfied with our jobs. None of us want to hate what we do, be underpaid, treated poorly, or experience the “Sunday Scaries” because we’re so dreading the workweek. But is satisfaction enough? Does having a workforce full of satisfied employees always lead to positive business outcomes? The terms “employee satisfaction” and “employee engagement” are often used interchangeably. But while you can assume engaged employees are satisfied with their job, not all satisfied employees are engaged.
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Why Some Companies Are Making Their Workers Take Vacation
HR Brew | Courtney Vinopal | June 20, 2023
HR leaders at these companies say mandatory minimum PTO can provide workers with an energy boost when they return to work. Even as some companies are introducing more generous PTO policies, taking enough vacation remains a challenge for many employees.
In order to ensure employees take the time off they’re allowed, some companies are implementing minimum PTO policies. Goldman Sachs now requires all employees to take a minimum of three weeks of vacation every year, according to an internal memo shared with HR Brew. Smaller firms, such as spend management company Emburse and photo-book company Chatbooks, also have similar policies in place.
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The Pump Act and Recent Changes to FLSA Employee Poster Requirements
Earlier this month, the United States Department of Labor (“DOL”) released a new poster to reflect recent amendments made to the Fair Labor Standards Act (“FLSA”) by the passage of the Providing Urgent Maternal Protections for Nursing Mothers (“PUMP”) Act. Under the amended FLSA, most employees who are nursing have the right to reasonable break times and a place, other than a bathroom, that is shielded from view and free from intrusion to breastfeed while at work.
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The conference was great and you and your team were awesome hosts. I imagine that you’ll see members of my team every year!!
Garon Holman – Law Enforcement Corrections Officer
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Navigating Snarky Colleagues: Staying Professional for a Healthy Workplace
People Equation | Jennifer V. Miller | June 2023
Here’s an interesting question about workplace communication: What do you say to someone who says, “Want some cheese with that whine?” to you at work? Google is sending folks to this blog with those keywords, so apparently, there are people who are grappling with it. So, let’s take a look at how to handle the snarky jab from a potentially less-than-friendly source.
Maintain Your Composure
First of all, know that you’ll most likely be momentarily stunned. It’s easy to get caught off guard when a coworker experiences an outburst. Try your best, however, to maintain your composure.
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Unleashing the Power Within: The Significance of Nurturing Personal Growth
Employee Connect | Matthew Dedes | June 22, 2023
Indeed, it is an undeniable truth that offering individuals the opportunity for personal development lays the foundation for various forms of growth. As an employer, you may view this as the enticing proposition extended to potential candidates during the recruitment process for a specific position. This perception stems from your confidence in the anticipated returns on this investment, assuming it will lead to consistent performance. However, what often remains unknown is the subsequent shortfall, wherein employees become demotivated and their productivity begins to decline.
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Young Workers Don’t Have High Hopes of Retiring At 65, But Maybe HR Can Help
HR Brew | Adam DeRose | June 26, 2023
A new survey finds financial outlook for Gen Z and young millennials is far from rosy; many blame student loans and consumer debt. It’s gonna be a tough road to financial freedom for millennials and their younger Gen Z colleagues: a Great Recession, a global pandemic and post-pandemic inflation woes, a student debt crisis, with paused repayments set to resume in a few months, and a sky-high housing market. It shouldn’t surprise anyone that young adults (aged 24–35) expressed little hope for their golden years, according to a new Georgetown University and Bank of America survey.
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A Third Of LGBT+ Workers Are Looking for New Job with A More Inclusive Employer
HR Dive | Carolyn Crist | June 27, 2023
Gen Z and millennial workers are more likely to emphasize diversity and inclusion when seeking a new employer.
One-third of LGBT+ workers are actively looking for a new job with a new employer that is more LGBT+ inclusive according to a June 22 report from Deloitte Global’s 2023 LGBT+ Inclusion @ Work Survey. The percentage is even higher for ethnic minority respondents, with more than half of LGBT+ employees currently looking for a new role and a new employer.
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Using Employee Feedback to Shape HR Strategy and Drive Business Success
HR Dive | Inspirus | June 12, 2023
Ignore your employees and they’ll go away. Just ask Elon Musk whose heavy-handed leadership as he took the helm at Twitter resulted in a mass exodus of employees — and not just the ones he asked to leave. If you haven’t asked your employees what’s important to them lately, now is the time. We see a critical need for organizations to develop ongoing processes for gathering — and acting on — employee feedback. It’s no longer simply a “nice to do” — if it ever was — it’s now a need to do.
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Recruit, Inspire, Retain the Best Employees!
MEC Speaker Carolyn B. Thompson
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Good Headspace Helps Make a Safe Workplace
The Occupational Safety and Health Administration’s mission is to ensure safe and healthful working conditions for workers. As a regulatory agency, we have historically approached that mission by focusing on physical hazards in workplaces, things you can see and measure. But today's work environment requires a broader approach that includes both traditional occupational safety and health and paying attention to the huge impact of mental health on workers' well-being as well.
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Celebrating and Supporting Our LGBTQI+ Co-Workers
Diversity is an essential component of a successful team. The more skills, experiences and ideas we have to draw from, the more equipped we are to develop creative solutions. America’s diversity has always been one of our greatest strengths, which is why the Department of Labor is proud to support and enforce laws that protect America’s workers in all of our diversity. Diversity, however, has to consider and acknowledge any barriers to full participation and inclusion of all workers. For workers in the Lesbian, Gay, Bisexual, Transgender, Queer and Intersex (LGBTQI+) community, such as myself, concerns about harassment, prejudice and discrimination can prevent us from comfortably owning our identities in the workplace. So this Pride Month, we’re taking the opportunity to joyfully celebrate our LGBTQI+ colleagues and all the policies that protect our rights at work.
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E-Verify NextGen will be an exciting new product that modernizes and streamlines the Form I-9 and verification process for employees and employers.
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ICE Updates Form I-9 Requirement Flexibility to Grant Employers More Time to Comply with Requirements
WASHINGTON – The U.S. Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) announced today that employers will have 30 days to reach compliance with Form I-9 requirements after the COVID-19 flexibilities sunset on July 31, 2023. These flexibilities were first announced in March 2020 and subsequently extended throughout the COVID-19 pandemic. DHS encourages employers who have been using those temporary flexibilities to plan ahead to ensure that all required physical inspection of identity and employment eligibility documents is completed by Aug. 30, 2023.
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THANK YOU to all 2023 Conference Sponsors!
Sponsor support is integral in continuing the growth, quality & integrity of the continuing education unique to this conference year after year. You are appreciated!
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The conference was a huge success! Two full days of learning, networking and tons of laughs. |
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Nan Boland & Sue Kmet - the forces behind the best conference of its kind in Missouri!
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Had a phenomenal time at the Missouri Employment Conference! I appreciate all the love!
MEC Speaker Reggie Harris
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Everyone was super easy to work with. It was a well put together event and you guys knocked it out of the park!
MEC Vendor William Holtz | Multimedia Broadcast Journalist at Lake TV
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Speaker Kelli Risse teaching on the Mess of Stress. |
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The MEC article library is growing monthly with valuable information relevant to the ever-changing work environment. Check the website frequently for updates. If you have something important for our readers to benefit from, reach out to us to be included in the next newsletter or article library! |
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STRONG MINDS | STRONG HEARTS |
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Lake of the Ozarks
Stop Human Trafficking Coalition
The number of reported human trafficking cases grows year by year.
Missouri is no exception.
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We are ready to hear from you. Whether you are reaching out for help, requesting us for a speaking event, or would like more information on joining this fight, please include in your message what you are inquiring about or email us directly with any questions. |
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Christmas in July Returns to Great American Family with Brand-New Premiere
The network's popular holiday movies, including a brand-new premiere, kicks off on Great American Family with 24/7 Christmas movies!
Love them or hate them, Christmas movies abound. There are so many out there now that you can pretty much find a Christmas movie playing somewhere year round. Hallmark Channel was first to corner the market on holiday films over a decade ago and they literally have hundreds of films to choose from. Lifetime, Freeform, CBS, Netflix and others also have a variety of holiday films in their cache. Upstart network Great American Family also has a growing library of original Christmas movies.
Headed by former Hallmark exec, Bill Abbott, Great American Family launched their Great American Christmas lineup a few years ago and they have a couple dozen films under their belt. To celebrate these films, they're bringing back their "Christmas in July" lineup which features holiday movies 24/7 beginning June 30 and running through the month of July. You'll see plenty of old favorite Great American Family movies as well as the premiere of a brand-new holiday flick, A Belgian Chocolate Christmas.
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Shared Appetite | Chris Cockren
The secret? Food that can be prepped way ahead of time and encourages grazing for hours and hours. And there’s nothing more perfect than an epic meat and cheese board (with plenty of beverages, of course).
Let me show you How To Build A Summer Charcuterie Board with Sabra Hummus, Shared Appetite style.
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Do you know someone in your HR department (or company-wide) who deserves to be recognized for making a positive impact in your company from day to day??
Whether personal or professional, in a big or a small way, we all know those people who go above & beyond for the greater good.
We want to help these everyday (H)eroes be (R)ecognized! Send your nominations to us & one deserving person each month leading up to the current conference will be selected to receive a $50 VISA gift card! We will announce the winner in the following month's newsletters.
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As we approach the 4th of July, our hearts are filled with patriotic pride and gratitude for the freedom we enjoy in America. We believe it is important to honor the sacrifices made by our forefathers and to continue to educate ourselves on the values that have made America the land of the free.
As we celebrate the birth of our nation this month, let us also take time to honor the values of freedom and independence that make America great. Experience the excitement and wonder of fireworks as they light up the night sky and take the opportunity to learn more about the rich history and culture of our country. From the signing of the Declaration of Independence to the sacrifices made by our brave servicemen and women, there is so much to discover and celebrate.
Our hope is that we continue to find ways to come together as one nation and show our appreciation for the blessings of freedom, opportunity, and liberty that we enjoy.
Enjoy your many blessings and stay safe this month!
Nan, Sue and the Conference Crew
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