Broadvoice Awarded 2023 Customer Experience Innovation Award

LOS ANGELES—October 4, 2023—Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS) for thriving small and mid-market businesses and business process outsourcers (BPOs), announced that TMC named the Broadvoice CCaaS omnichannel cloud contact center platform as a recipient of the 2023 Customer Experience Innovation Award presented by CUSTOMER magazine.

The 2023 Customer Experience Innovation Award recognizes best-in-class companies that set the standard for delivering exceptional customer experiences across all channels, including social media.

"We're honored to be recognized by CUSTOMER magazine for delivering high-quality customer experiences across all channels," said Broadvoice Chief Product Officer George Mitsopoulos. "The Broadvoice CCaaS omnichannel cloud contact center solution enables customers to communicate with businesses on their preferred channels and connects conversations and interactions on a single platform for a better customer experience."