Broadvoice Wins ChannelVision’s 2024 Visionary Spotlight Award

LOS ANGELES—June 12, 2024 — Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced it won the 2024 Visionary Spotlight Award for its cloud-native contact center platform, GoContact. Sponsored by ChannelVision Magazine, the VSAs recognize outstanding products, services and deployments, with winners selected based on their overall innovation, future industry impact, creativity, feature set differentiation, ease of use and interoperability.

This is the third time ChannelVision has recognized Broadvice’s CCaaS platform since it launched in the U.S. in 2023. Last year, the platform won VSAs for Best Emerging Technology Breakthrough and Contact Center/CCaaS Technology Innovation.

“We’re excited to be recognized by ChannelVision for our innovation and success in bringing our advanced contact center functionality to the small and mid-market,” said Broadvoice Chief Product Officer George Mitsopoulos. “We built the platform for users, not IT. As such, we’ve made it easy to use, manage and afford. And it has all the enterprise-level features customers want and expect, regardless of their size.”