Bugle Calls
Issue No. 1035
February 2017
Bob Bugle-B-1001  
Having a collections policy that is both customer focused and based on sound business practices prevents us from alienating our customers by being too aggressive in our collections efforts or from going out of business because we can't pay our bills.

Our February issue of "Bugle Calls" focuses on the core principles of maintaining a collections policy that serves both our customers and the companies we represent.

Warm Regards,
Bob Bugle    
Bugle Media Services     Ph: 410-420-1144 
The 10 Principles of an Effective Collections Policy
By Bob Bugle
Bob Bugle-B-1001 For many people, just behind their fear of public speaking is their disdain for having to collect money owed. For salespeople who work on commission, few things can wreck a day faster than a note from the accounting department requesting an update on a past due account. They don't like the idea of working for free, yet many are afraid of upsetting th eir client by asking for a status report on an open invoice. If they're too aggressive in their collections efforts, they risk jeopardizing a relationship they've worked hard to cultivate. If they're too passive, they risk hearing an endless string of promises or excuses, while oftentimes orders continue to be processed and the amount owed gets even larger.
T he "Emergency Cost Cutting Meeting "
A diverse board meeting
5 Time-Consuming Tasks Small-Business Owners Should Outsource
By Jeff Shore 
Overhead can overtake small businesses in a hurry. But too many business owners impede their revenue growth doing everything just to save a few bucks.

Strategic outsourcing solves this dilemma.

Many entrepreneurs reject outsourcing because of the extra cost. However, they fail to calculate the value of opportunities lost because they sank too much time into energy-sapping tasks best left to others. Simply put, they save money but they do not make money.
"Thanks for giving us an insight into where we are going and what we need to do to keep up with our very 'mobile' audiences while using simple language that we can all understand and absorb."

Matthew Schiller
Advertising & Business Manager
Catholic New York
As always, we welcome feedback from our readers including suggestions for future topics.  We hope you find value in receiving "Bugle Calls", and encourage you to forward a copy to a friend, acquaintance or business associate so they can benefit from the information as well.

"A High Tide Raises All Boats" as the saying goes. As each of us work together and share our knowledge and experience, we and our organizations benefit.


Bob Bugle

Bugle Media Services  |  Ph: 410-420-1144