Duolingo made waves as it announced its AI-first changeover, stating it would begin terminating its contracts with human workers. Shopifyâs CEO
instructed its employees to ask whether an AI could do the job before asking for more headcount. Klarna, a financial company, has also eliminated a sizable portion of its workforce, especially in areas like customer support. The list goes on.
Optimists respond by pointing out that new technology never wipes out existing ones. Bank tellers, switchboard operators, and elevator operators, for example. They purport that AI will create as many new jobs as it eliminates.
Iâm not so sure. Tasks that required 10 people to complete may be able to be done by a team of one or two. Employees who will be most affected, most quickly, are those with entry-level jobs. Rresearchers, junior staff, social media and graphics folks might find their jobs completely automated. Can all these positions be filled by AI-prompt writers?
While there is no silver bullet to create an AI-adjacent job, itâs time for companies to look at career trajectories for their workers that can fit into an AI-first schema. Now that weâve moved from the experimental phase to the operational phase of AI adoption, I prepared a manifesto on how companies should be thinking about moving their staff into the AI age by
fostering a workplace that is both AI-forward and human centric. I prepared a manifesto on how companies should be thinking about moving their staff into the AI age by fostering a workplace that is both AI-forward and humancentric. Read about it at IFIP (International Federation for Information Processing.). |