Dear City School District of New Rochelle Family,
The City School District of New Rochelle is aware of, and continues to investigate, issues with the private vendors contracted to provide bus transportation services for our school district.
These issues relate to communication, protocols regarding COVID-19 safety, buses that are late or do not show up, and bus-driver training.
These concerns are unacceptable to our school district and impact student learning. We are proactively considering all options.
Please call the bus company if your child’s bus is running late, if your child is not home yet, and with questions before and after school hours:
First Mile Square: (914) 423-7777.
First Student: (914) 668-2700.
For bus-route issues, to report behavior issues, or request a bus-stop change, call the school district's Office of Transportation at (914) 576-4230. For more information, email Transportation@nredlearn.org.
Please be assured that your child’s safety and well-being, as well as smooth transportation, are our utmost priorities. Thank you for your patience as we work to address these unacceptable issues and improve service to our students, families, and community.