Heads Up!
We’re thrilled to announce the newest addition to our Tech Support Department, Brandon Dockrell!
A proud 10-year veteran of the U.S. Marine Corps, Brandon has extensive expertise in hardware and software diagnostics, as well as repair. His hands-on experience spans Heavy Duty truck applications, mobile fleet maintenance, preventative and corrective repairs, and diagnostics. Brandon is proficient in tools like PACCAR and Detroit applications, bringing a wealth of experience and skills that make him a perfect fit for the CAS team.
Currently, Brandon is wrapping up an intensive 900-hour training program at MTTI, focusing on PC operation, service, and network setup. With this strong technical background, Brandon will start by mastering our set-up processes and will soon be assisting with renewals and tech support calls.
On a personal note, Brandon resides in Millville, MA, with his wife and three children. In his free time, he enjoys jiu-jitsu, grappling, and racing RC cars, including a Corvette capable of hitting 65 mph on a hard surface!
We’re excited to have Brandon’s expertise and enthusiasm on board. Please join us in welcoming him to CAS!
Next time you call or email techsupport@oemtools.com, feel free to introduce yourself to Brandon—he’s looking forward to working with you.
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