GOING. . GOING. . ( Almost ) GONE!

A DRB3 Refurb Kit ?: It seemed crazy at first, offering a refurb kit for the old Chrysler factory tool but we keep getting enquires from business asking for a DRB-III, often times because their DRB3 is broken. Calls from both independents and franchised dealerships along with DIY's that own a classic Chrysler.

Years ago, repair service on the DRB-III was discontinued, at that time CAS contacted the DRB-3 repair department and was able to purchase all their inventory of repair parts, hundreds of parts. And over the years we have been offering repairs on this tool when no one else would. But stock is dwindling down, and we thought we would offer a 'Refurb' kit that contains all the common components that a tired DRB-3 could use to be kept in service. Things like the final and latest DLC cable, a new keyboard, a new screen overlay, new cooling fan, and even the dust filter for the fan are all part of this kit.

We only have 6 of these bundled kits still available.

When they are sold, there will be no more!

You can purchase one of these kits and do the refurb work yourself, or you can buy a kit and ship your DRB-3 into our repair department and we'll install all the parts. Take my word for it, with years of experience the CAS repair guys are experts at doing this work.

PS: If you are a Chrysler car collector adding this tool to your classic vehicle inventory will also add value to the car when you eventually decide to sell it. Including the OEM scan tool with the car is a great idea!

We get it - Remembering all your passwords can be difficult, especially if you have multiple OEM tools and multiple computers.

As we revealed in last month's CAS Connections Newsletter, calls from our current customers needing Password Help makes up the #1 type of tech related calls we get.

So here a few thoughts and ideas as to how to tame the Passwords Monster:

We maintain a password database for customers whose accounts we initially set up, so customers can always call in and ask if we have their password on file. Quite often, that resolves the issue. However, passwords get changed for a number of reasons and if we are not involved with the change, our database is no longer current or helpful!

Here's some 'best practices' we can recommend:

• Digital 'Sticky Notes' - Great for keeping info handy right on the PC that has the OEM app loaded. However, not reliable if PC HDD crashes.
• Keep a copy of your passwords in your 'Notes' App.
• Old school maybe but keeping a written hard copy document in a notebook at the front desk works for some shops.
• Tell CAS! If you change a password call or email us and we'll update your records in our Subscription database.
• Finally, passwords for basic apps like an OEM scan tool log-in doesn't require the more complex forms requested for say banking apps, so KISS (Keep It Simple Stupid).

Remember. Passwords to gain access to your various OEM tools are no big deal until you lose or forget them. Or the tech that used to know them left the business. So, keep things moving smoothly along by taking the steps mentioned above so passwords don't stop you.

Next month we'll cover Tool Update Procedures. Until then, take care!