Microsoft announced the end of support for Wiindows 10 O/S effective October 14th, 2025. If you have recently upgraded your laptop to Windows 11, you may have questions about general navigation with Windows 11. Although all OEM scan tool apps basically work as before, you may have some questions about Windows 11 operation. So, we dug up three different sites you jump to for some general information and navigation tips on Win 11.

If you want to organize your windows better? Cut down on startup clutter? Personalize the way your desktop looks and feels? Windows 11 has built-in features for all of this—and more—you may not know about.

Here are three great resources full of practical, easy-to-follow tips:

• Top 10 Windows 11 Tips Every Beginner Should Know
• 30 Favorite Windows 11 Tips and Tricks (PCMag)
• 13 Tips to Become a Windows 11 Master (PCWorld)

Each article takes a different angle—whether you’re just starting out, looking for productivity shortcuts, or aiming to master the latest features, you’ll find something new to try.

If you have not already upgraded your laptop PC, contact your CAS Rep ASAP and see what your options are; upgrade your present laptop (not all laptops can be upgraded to Windows 11) or purchase a new Windows 11 optimized laptop. We are ready to help and have both Dell's and Panasonics in stock and can transfer your licenses over !

Click here to request contact by a CAS Rep on upgrading your present laptop.

A DRB3 Refurb Kit ?: It seemed crazy at first, offering a refurb kit for the old Chrysler factory tool but we keep getting enquires from business' asking for a DRB-III, often times because their DRB3 is broken. Calls from both independents and franchised dealerships along with DIY's that own a classic Chrysler. Years ago, repair service on the DRB-III was discontinued, at that time CAS contacted the DRB-3 repair department and was able to purchase all their inventory of repair parts, hundreds of parts. And over the years we have been offering repairs on this tool when no one else would. But stock is dwindling down, and we thought we would offer a 'Refurb' kit that contains all the common components that a tired DRB-3 could use to be kept in service. Things like the final and latest DLC cable, a new keyboard, a new screen overlay, new cooling fan and even the dust filter for the fan are all part of this kit.

We only have 10 of these bundled kits available and when they are sold,

there will be no more!

You can purchase one of these kits and do the refurb work yourself, or you can buy a kit and ship your DRB-3 into our repair department and we'll install all the parts. Take my word for it, with years of experience the CAS repair guys are experts at doing this work.

PS: If you are a Chrysler car collector adding this tool to your classic vehicle inventory will also add value to the car when you eventually decide to sell it. Including the OEM scan tool with the car is a great idea!

Our Tech Support team has handled over 6,700 calls since we started logging calls in from customers in the USA and Canada - everything from license transfers to questions on failed hardware to virus removal.

We classify our calls into over a dozen different categories, and by far the five most common call categories are:

1. Password Help - 808 calls logged
2. Flash Reprogramming Help- 669 calls logged
3. Software Issues - 587 calls logged
4. Cannot establish communications with vehicle - 462 calls logged
5. PC cannot see the vehicle interface device - 338 calls logged

Over the next several months, we're going to focus on each of these issues and how to prevent them from negatively impacting your service bay operation. Stay tuned so you will be better equipped to know how to deal with each of these Top 5 common problems.



PS: You can meet some of our tech support folks this year at SEMA in November!
We're in the Upper South Hall, booth 37001...Hope to see you there!

SEMA SHOW FLOOR PLAN