Deeper Dive

Residents' Rights

Each issue will highlight a different Residents' Right.

See below for a Deeper Dive into Residents' Right #9!

9) To have access at any reasonable hour to a telephone where he or she may speak privately.  

• It is very important for residents to maintain links to relatives, friends, and the outside world that the use of a telephone provides.



• A telephone located in the hall, lobby, or activity room may not afford enough privacy for a resident. 

• If a resident should request privacy, that resident should be allowed the use of a telephone in a private area such as the administrator's office or business manager's office.