This month, CACI hosted a digital training titled: "Excelling as a Supervisor" for CAC directors and CAC mid-level managers. This course was taught by IllinoisBIS consultant Francene Pelmon who has 25 years experience in organizational leadership, and 10 years of experience in strategic consulting and executive coaching. Subjects covered in this training included: Leading Change, Communication Skills, Resolving Conflicts, Coaching for a Higher Performance, and Customer-Focused Teamwork. 32 participants attended this 3-day training. An overview of the program evaluations revealed that participants believed the strengths of this program were that the instructor demonstrated knowledge of the subject, what participants learned will be useful at work, and that the materials met the stated objectives. 

~ Cara