CAL FIRE News Release

CONTACT: CAL FIRE Duty PIO (916) 651-3473 Calfire.dutypio@fire.ca.gov


RELEASE DATE: August 28, 2025

CAL FIRE WEBSITES RECEIVE 'BEST OF CALIFORNIA CUSTOMER EXPERIENCE AWARD' AND 'BEST WORKFORCE INITIATIVE AT CALIFORNIA GOVERNMENT INNOVATION SUMMIT

SACRAMENTO — On Wednesday August 27, 2025, The California Department of Forestry and Fire Protection (CAL FIRE) is proud to receive two awards at the California Government Innovation Summit, which took place at the SAFE Credit Union Convention Center in Sacramento. CAL FIRE received the Best of California Customer Experience Award for its official website, fire.ca.gov and Best Workforce Initiative Award for JoinCALFIRE.com.


The fire.ca.gov website reflects CAL FIRE’s mission to serve and safeguard the people and resources of California. The new website platform is built on user-centered design principles, offering a streamlined, mobile-friendly experience that ensures critical wildfire and emergency information is accessible to all Californians—anytime, anywhere.

Key features of the new fire.ca.gov site include:


  • Real-Time Incident Information: Enhanced dashboards provide up-to-date statistics on emergency responses, wildfires, acres burned, and structural damage.


  • Comprehensive Mapping Tools: Interactive maps now display detailed incident summaries, evacuation zones, and resource deployments for fires over 10 acres.


  • Aircraft and Camera Integration: Live tracking of CAL FIRE aircraft and ALERTCalifornia camera feeds provide the public and media real-time situational awareness.


  •  Developer Access: Open data formats allow seamless integration into third-party applications, supporting innovation and collaboration across sectors.


  •  ADA-Compliant Internal Portal: A new backend system empowers Public Information Officers to publish timely, accurate, and accessible updates directly to the site


The redesign also introduces a multilingual chatbot that enables automated two-way communication, real-time translation, and a user-friendly interface—ensuring language is no longer a barrier accessing fire prevention and safety information. The chatbot can answer questions based on any information on the fire.ca.gov website. From home hardening and defensible space to information on CAL FIRE's Reforestation Services Program, the chatbot provides user-friendly responses.


“fire.ca.gov is more than a website—it’s a lifeline,” said Scott Gregory, Deputy Director of Technology at CAL FIRE. “This redesign ensures that every Californian, regardless of language or location, has access to the information they need to stay safe and informed.”


The fire.ca.gov website continues to see significant engagement, with millions of visits from California and around the world. As California continues to face an increasingly complex wildfire threat year-round, CAL FIRE remains committed to leveraging technology to protect lives, property, and natural resources.


CAL FIRE's new JoinCALFIRE.com site is designed as a central hub for anyone interested in pursuing a rewarding career with California’s fire and emergency response agency. With opportunities spanning firefighting, resource management, aviation, communications, technology, planning, and administrative support, JoinCALFIRE.com highlights the wide range of roles that keep the department moving forward.


As California faces growing wildfire threats and increased demand for emergency services, the need for dedicated professionals has never been greater. Backed by state investment, CAL FIRE has steadily expanded its workforce in recent years—adding thousands of full-time and seasonal positions. In the years ahead, the department will continue to hire firefighters, natural resource experts, and support staff to strengthen wildfire resilience and emergency response statewide.


For more information, visit fire.ca.gov and JoinCALFIRE.com.


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