March 22, 2024

Coordinated Assessment Model

CAM (or coordinated entry, as it is nationally known) is a model used in many cities to provide a streamlined process of resources for people experiencing homelessness. The primary functions of CAM include connecting clients to shelters; assessing a person’s housing needs; identifying and prioritizing the most vulnerable; and referrals to housing programs for long-term assistance.

If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

CAM Call Center hours: Monday - Friday, 8am - 6pm

Access Point Hours Change

Starting April 1, 2024, the hours for the Access Point at NOAH Project will change to 9:00am - 2:30pm. All other CAM Access Service hours will remain the same.

Reduced Hours

On March 22nd, the CAM Call Center will be closed from 3:00pm - 4pm. There will be no live phone service during this time. The Cass Access Point will closed from 3:30pm - 4:30pm. There will be no in-person assessments during this time. The CAM Call Center and Cass Access Point will be back at 4pm - 6pm for the rest of that day

Shelter Information

Shelter Prioritization

What to expect?

If you are experiencing a housing crisis and are in need of somewhere safe to stay, you can get assistance by contacting CAM.

What is changing?

Moving forward, only households on the “need shelter list” will be considered for a shelter referral. As shelter space becomes available, CAM will refer households based on immediate safety concerns and risks.

Download the flyer

Shelter Access

Due to limited availability, some shelters are not accepting walk-ins overnight. Please call CAM Monday - Friday between 8 am - 6 pm to speak to someone who can advise on shelter availability and/or other options. Please note that available shelter beds are limited and change daily.

CAM Access Points

CAM has three in-person Access Point locations for people experiencing homelessness. Now there are 4 ways to Access CAM services.

Cass Community Social Services

11850 Woodrow Wilson St

Detroit, MI 48206

Mon - Fri, 10am - 6pm

Download the flyer

NOAH Project

23 E. Adams (2nd floor),

Detroit Mi, 48226

Mon - Thurs, 9:30am - 3:30pm

Changes April 1st

Download the flyer

For Veterans

Detroit VA

4646 John R

Red Tower, 2nd floor

Detroit, MI 48201

Mon - Fri, 8am - 4:30pm

Download the 4-way access flyer

Guests can expect in-person assessments and housing crisis referrals as available.

camdetroit.org/get-help

Warming & Respite Centers

To access the warming centers or year-round emergency shelters, residents should call CAM at (313) 305-0311 during the hours of 8 AM - 6 PM, Monday-Friday. Veterans seeking shelter should call from 8 AM - 4:30 PM Monday - Friday.

You can access the full list of warming and respite centers by downloading the flyer here or on our website.