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May 2, 2025

Coordinated Assessment Model

The Coordinated Assessment Model (CAM) process is a referral system designed to be a starting point for people who are experiencing homelessness in Detroit, Hamtramck and Highland Park. The goal of the CAM system is to connect people in a fair and equitable way to housing and other related resources as available.

If you are experiencing homelessness and need to get help, the process begins with contacting CAM (313) 305-0311.



CAM Call Center hours: Monday - Friday, 8am - 6pm

NOAH at Central’s hours are changing from 9:30am – 3:30pm to 9:30am – 2pm.

The Detroit VA Access Point has moved from the Red Tower, 2nd Floor to the Blue Tower, 7th Floor Rm A7175.

May 16

The CAM Call Center and the CAM Access Points will be closed from 9:30am – 11:15am. There will be no live phone service or in-person assessments during this time. The CAM Call Center and the Cass Access Point will be back from 11:15am – 6:00pm. The VA Access Point will be back from 11:15am – 4:30pm.

May 26

In observance of the Memorial Day holiday, CAM will closed Monday, May 26, 2025. Regular operating hours will resume the following day.

Detroit Home Connect 

Detroit Home Connect is a City of Detroit service that provides you a central first step in finding housing in Detroit that meets your affordability and household needs. You can understand your eligibility for rental units by exploring options based on your family size, age, and income. Detroit Home Connect is an initiative of the City of Detroit’s Housing and Revitalization Department.

For more information, visit homeconnect.detroitmi.gov

The 2024 CAM Quarterly System Reports are available for quarters 1 through 4. System reports detail the operational performance of our local Coordinated Entry process. They cover engagement and access metrics, intake and referral numbers, and housing program participation. You can access the reports at camdetroit.org/reports.

Here are some different ways to access CAM services. If you are experiencing homelessness and need to get help, the process begins with contacting CAM (313) 305-0311.

Access Points

Access Points guests can expect assessments to determine eligibility for housing resources as they become available.

NOAH at Central

23 E. Adams, 2nd Floor

Detroit, Mi 48226

Mon - Thurs, 9:30am - 2pm

Cass Community

Social Services

11850 Woodrow Wilson St

Detroit, MI 48206

Mon - Fri, 10am - 6pm

For Veterans

Detroit VA

4646 John R

Blue Tower, 7th floor

Detroit, MI 48201

Mon - Fri, 8am - 4:30pm

camdetroit.org/get-help 

Shelter Prioritization

What to expect?

If you are experiencing a housing crisis and are in need of somewhere safe to stay, you can get assistance by contacting CAM.

What is changing?

Moving forward, only households on the “need shelter list” will be considered for a shelter referral. As shelter space becomes available, CAM will refer households based on immediate safety concerns and risks.

Due to limited availability, some shelters are not accepting walk-ins overnight. Please call CAM (313) 305-0311, Monday - Friday between 8 am - 6 pm to speak to someone who can advise on shelter availability and/or other options. Please note that available shelter beds are limited and change daily.

Client Grievance

This Client Grievance flyer helps shelter residents understand their rights and where to file a grievance. Find out how to file a grievance here.

Street Outreach

If you see a person experiencing unsheltered homelessness, you can request a Street Outreach Team to connect the person to our homelessness response system to be assessed for needs and connected to resources as they are available. You can access the online form here or by scanning the QR code on this flyer.

Resources

Featured Resource Sheet

Transportation

Youth Services

Domestic violence assistance

Utility payment help

Veteran Resources

Parenting resources

Pet Resources

Basic Needs and Necessities

Food Resources

You can access more resource sheets at camdetroit.org/resources/

On this map you'll find a wide range of things, including but not limited to: soup kitchens, food pantries, free or low-cost medical care, mutual aid organizations, employment resources, parenting support, free legal aid, and more.

If you know of a helpful resource that isn't on here but should be, or if you're an employee or volunteer at an organization listed here and would like to correct or add to the information listed, PLEASE reach out to CMTretyak@gmail.com

For more information about the Housing Resource HelpLine, go to the City of Detroit's website.

Rides to Care

Whether you're pregnant, a new mom, or a caregiver, you can get free rides to doctor appointments. This new Detroit Department of Health program provides transportation for prenatal and postpartum care up to the baby's first birthday.

Rides are available

• Monday - Friday, 8 a.m. - 6 p.m.
• Saturday, 8 a.m. - 2 p.m.
• Services are not available on holidays

To schedule a ride, call (313)876-0000

For more info visit  detroitmi.gov/ridestocare

Detroit at Work:

Workforce Wednesdays

Every Wednesday 10am - 1pm

Durfee Innovation Society

2470 Collingwood St, Detroit MI 48206

Please Bring ID, Social Security Card and Resume

Career Opportunities

• Packing Plants
• Environmental Services HI-LO Drivers
• Health Care Professionals Construction
• Medical Assistants
• Pre School teachers
• Child Care Workers
• Youth Workers
• Hospital Staff
• And more!

If you have any questions about Workforce Wednesdays or need assistance, please contact: Atiba Robinson - (313) 707-0845 arobinson@detroitatwork.com

For more information about Detroit at Work's programs, visit detroitatwork.com.

CAM Implementing Partners

handetroit.org

waynemetro.org

chsinc.org

More information from CAM implementing partners will be coming in the May 16, 2025 newsletter.

If you are experiencing homelessness and need to get help, the process begins with contacting

CAM (313) 305-0311.

CAM Call Center hours are Monday - Friday, 8 AM - 6 PM.

camdetroit.org

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