May 3, 2024

Coordinated Assessment Model

CAM (or coordinated entry, as it is nationally known) is a model used in many cities to provide a streamlined process of resources for people experiencing homelessness. The primary functions of CAM include connecting clients to shelters; assessing a person’s housing needs; identifying and prioritizing the most vulnerable; and referrals to housing programs for long-term assistance.

If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

CAM Call Center hours: Monday - Friday, 8am - 6pm

Upcoming CAM Closures

Today the CAM Call Center will be closed from 3:00pm - 4:30pm. There will be no live phone service during this time. The CAM Access Points will continue to operate as usual and provide CAM services during their regular hours. The CAM Call Center will be back at 4:30pm - 6pm.

Veteran Access Point hours will remain the same.

On Thursday May 23rd, the CAM Call Center will be closed from 3:00pm - 4:30pm.There will be no live phone service during this time. The CAM Access Points will continue to operate as usual and provide CAM services during their regular hours. The CAM Call Center will be back at 4:30pm - 6pm for the rest of that day.

Veteran Access Point hours will remain the same.

On Monday May 27th, all CAM services will be closed in observance of Memorial Day.

Recruiting for CAM Governance Committee

We are recruiting people with lived experience to join the CAM Governance Committee!

The CAM Governance Committee provides oversight and guidance to the implementation of Coordinated Entry for the Detroit CoC. The Committee works to ensure CAM operates effectively, efficiently, and equitably, guided by and accountable to people with lived experience of homelessness (PWLEH) and the community. The Committee makes recommendations to the CoC Board on policy and system level changes and improvements.

If you're interested, please fill out this form.

The deadline to fill out the form is May 6th at 11:59pm.

Shelter Information

Shelter Prioritization

What to expect?

If you are experiencing a housing crisis and are in need of somewhere safe to stay, you can get assistance by contacting CAM.

What is changing?

Moving forward, only households on the “need shelter list” will be considered for a shelter referral. As shelter space becomes available, CAM will refer households based on immediate safety concerns and risks.

Download the flyer

Shelter Access

Due to limited availability, some shelters are not accepting walk-ins overnight. Please call CAM Monday - Friday between 8 am - 6 pm to speak to someone who can advise on shelter availability and/or other options. Please note that available shelter beds are limited and change daily.

CAM Access Points

Below are the different ways to access CAM services. If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

NOAH at Central

(Formerly NOAH Project)

23 E. Adams, 2nd Floor

Detroit, Mi 48226

Mon - Thurs, 9:30am - 3:30pm

Cass Community Social Services

11850 Woodrow Wilson St

Detroit, MI 48206

Mon - Fri, 10am - 6pm

Download the flyer

For Veterans

Detroit VA

4646 John R

Red Tower, 2nd floor

Detroit, MI 48201

Mon - Fri, 8am - 4:30pm

Guests can expect in-person assessments and housing crisis referrals as available.

camdetroit.org/get-help

Warming & Respite Centers

To access the warming centers or emergency shelters, residents should call CAM at (313) 305-0311 during the hours of 8 AM - 6 PM, Monday-Friday. Veterans seeking shelter should call from 8 AM - 4:30 PM Monday - Friday. You can access the full list of warming and respite centers by downloading the flyer here or on our website.