July 12, 2024

Coordinated Assessment Model

CAM (or coordinated entry, as it is nationally known) is a model used in many cities to provide a streamlined process of resources for people experiencing homelessness. The primary functions of CAM include connecting clients to shelters; assessing a person’s housing needs; identifying and prioritizing the most vulnerable; and referrals to housing programs for long-term assistance.

If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

CAM Call Center hours: Monday - Friday, 8am - 6pm

Temporary Closure of Housing Choice Voucher Waitlists

HAND received notification from MSHDA that, effective July 1, 2024, all Housing Choice Voucher waitlists have been temporarily closed. Unfortunately, no reopening date has been provided at this time. During this period, no new submissions or recertifications will be accepted.

The Veterans Affairs Supportive Housing (VASH) program will be closed indefinitely.

Please note that this closure does not impact the following MSHDA programs:

Project-Based Vouchers
Stability Voucher program

For any questions or further assistance, please email info@camdetroit.org.

Upcoming CAM Closures

July 25 – The CAM Call Center will be closed from 2:30pm – 4:15pm. There will be no live phone service during this time. The CAM Access Points will be closed from 2:30pm – 4:15pm. There will be no in-person assessments during this time. The CAM Call Center and the Cass Access Point will be back from 4:15pm – 6pm.

CAM Business Card Update

Business cards updates will be sent out to those who ordered soon. We thank you for your patience!

Shelter Information

Download Flyer

If You Are Staying in a Shelter, You Have Rights

Every reasonable effort will be made by staff to resolve any questions or concerns at the time they arise by initiating discussion. If the problem cannot be resolved to the participant’s satisfaction, they may initiate a grievance. The Detroit CoC has established grievance procedures for clients and agencies who wish to file a grievance without fear of retaliation from the party accused or any representative.

Refer to the Homeless Action Network of Detroit’s (HAND) website for more information on the CoC Grievance Procedures for clients and agencies.

Shelter Access

Shelter Prioritization

What to expect?

If you are experiencing a housing crisis and are in need of somewhere safe to stay, you can get assistance by contacting CAM.

Download informational flyer

What is changing?

Moving forward, only households on the “need shelter list” will be considered for a shelter referral. As shelter space becomes available, CAM will refer households based on immediate safety concerns and risks.

Due to limited availability, some shelters are not accepting walk-ins overnight. Please call CAM Monday - Friday between 8 am - 6 pm to speak to someone who can advise on shelter availability and/or other options. Please note that available shelter beds are limited and change daily.

CAM Access

Here are some different ways to access CAM services. If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

Access Points

NOAH at Central

(Formerly NOAH Project)

23 E. Adams, 2nd Floor

Detroit, Mi 48226

Mon - Thurs, 9:30am - 3:30pm

Cass Community

Social Services

11850 Woodrow Wilson St

Detroit, MI 48206

Mon - Fri, 10am - 6pm

For Veterans

Detroit VA

4646 John R

Red Tower, 2nd floor

Detroit, MI 48201

Mon - Fri, 8am - 4:30pm

Guests can expect in-person assessments and housing crisis referrals as available.

camdetroit.org/get-help

Homeless Outreach Request

If you see a person experiencing unsheltered homelessness, you can request a Street Outreach Team in order to connect the person to our homelessness response system to be assessed for needs and connected to resources. You can access the online form here or by scanning the QR code on the flyer.

Please download the flyer and distribute it amongst your networks.

Employment Opportunities

Detroit CoC Members and CAM Implementing Partners CHS and Wayne Metro are hiring

Youth Outreach Navigator

As a Youth Outreach Navigator, you will develop and maintain relationships with community partners and external organizations to coordinate services for homeless youth, ensuring compliance with government regulations and adherence to the Housing First model. Responsibilities include conducting assessments at primary nighttime residences, maintaining accurate case documentation in HMIS databases, providing transportation, attending relevant meetings and training sessions, and collaborating with the Lead Outreach Navigator on case reviews.

Read the full description and learn how to apply on CHS's website under the title Outreach Navigator.

Data Analyst

The Data Analyst will be responsible for gathering, interpreting, and sharing data in ways that aid in effective decision-making towards the goal of ending homelessness. The Data Analyst is an interdepartmental position that will work with Continuum of care (CoC) and Homeless Management Information System (HMIS) staff to further the goals of the Detroit The Data Analyst will also assist in the on-going maintenance and support of the HMIS.

Read the full description and apply here.