Notice Date: July 25th, 2025

Product Affected: Hyundai Factory Tool

Condition: Hyundai tool users may receive a cybersecurity message on their screens warning of a pending software shut down of certain model Samsung tablets. If your Samsung tablet is not part of the Active4Pro series, you will experience an operational shut down within the next 2 months. Hyundai Tech Support states that even thought the screen notice mentions an August 4th deadline, that's for franchised dealers. The aftermarket will not be affected until late September.

Actions To Take: To verify your model number, swipe up from the screen bottom, then select the 'Settings' icon, click on 'About Tablet' icon near the screen bottom and you'll see your model number listed. You should see wording such as 'Galaxy Active4Pro'. If you have an Active4Pro model, you are good to go!

If you have an older version, you will need a replacement tablet within the next 45 days to continue to use the Hyundai application. Call your CAS Rep and ask him to order you a replacement tablet and have your license transferred.

NOTE: This issue does not affect KIA or Genesis factory tooling at this time.

If you have further questions call CAS at the below listed toll free number and select ext. #1 for Sales or # 3 for Tech Support.

Thank you for your continued support.

The CAS Tech Support Team

1-877-263-4897 / www.OEMTools.com