Pulse Contents
Open Letter from Our CEO to the Community
COVID-19 Update: Healthcare That Works Remotely
New Leadership at CenCal Health
View CenCal Health's 2019 Community Report
Ranked High on List of Best Places to Work on the Central Coast for the Second Year
Membership Totals
We are Hiring

The Following Article Ran Throughout the Month of May as Full Pages and Bilingual Ads in the Santa Barbara Independent, San Luis Obispo Tribune, and Noozhawk

Open Letter from Our CEO to the Community, An Important Message for Anyone who has lost their health insurance. In addition to the thousands of people losing their jobs due to COVID-19, many are also losing their health insurance.

There is no-cost health coverage that members of the community may be eligible for: Medi-Cal. CenCal Health administers the Medi-Cal program in Santa Barbara and San Luis Obispo counties.

Like Unemployment, Social Security, and Disability Insurance, Medi-Cal is one of America’s vital safety-net programs. Medi-Cal is a public program for adults and children who meet eligibility requirements. The program provides comprehensive coverage for medical, dental, and vision care services, including check-ups, immunizations, mental health, prescription drugs, testing, and treatment for COVID-19 (the coronavirus), hospitalization, and much more.

Currently, 1 in 4 residents of Santa Barbara County and 1 in 5 residents in San Luis Obispo County receive their health and vision benefits through CenCal Health. We are the health plan that provides medical coverage for Medi-Cal beneficiaries in both counties.

One day, things will return to normal and everyone can go back to living their lives as before. However, until then, we are here for those who may need us and some peace of mind.

Bob Freeman
CEO, CenCal Health

To read how to apply for Medi-Cal and low-cost insurance,  click here.

COVID-19 Update: Healthcare That Works Remotely 

CenCal Health is offering alternatives for healthcare access in order to support our members during the COVID-19 pandemic, providing necessary treatment at no cost to our members and reducing barriers to care. We have been working with our network physicians and other providers to ensure members have access to medication and medical consultations in the safety of their homes.

For those that need to speak with a medical expert, there is an option available: telemedicine . This service allows patients and providers to keep appointments by using telecommunication technology, like phone or video. Many primary care and mental health providers have already added telemedicine visits to their own practices. 

“Many of our physicians have started or expanded telemedicine programs so that members can see their doctor through a live video visit,” said CenCal Health’s Chief Medical Officer  Dr.Farid Hassanpour . “Other physicians have made special arrangements so that children can get their important vaccinations on schedule, without fear of sitting in a waiting room with sick patients.”

We are providing members with new medication delivery options. Members can transfer their prescriptions to  SortPak Rx, a mail-order service at no cost to members that includes automatic refills, or they can choose local pharmacies offering home delivery. A list of pharmacies that offer home delivery services is available  here . We are allowing members to receive an extra 90-day supply of most non-narcotic, maintenance medications , with limited exceptions requiring prior approval. It is not necessary to change pharmacies in order to obtain the additional supply. 

Reliable information is available to all of our members by phone through the  Nurse-Advice Line . Members can consult with a nurse any day, 24/7, free of charge – especially helpful after normal business hours and on weekends when most doctors’ offices are closed. To reach the Nurse-Advice Line, members can dial (800) 524-5222. 

As a response to the novel coronavirus, we have included a new web page containing member-focused guidance related to COVID-19 concerns. Anyone can access this information, which is available in English and Spanish, here.

New Leadership at CenCal Health

CenCal Health welcomes Kelly Adler Schueler, R.N., M.S.N., M.H.A. as our new Director of Health Services.
She has more than 20 years of extensive experience in healthcare spanning from clinical practice expansion, practice management, commercial and Medi-Cal managed care, as well as consulting.
Most recently, Kelly served as the Senior Director of Clinical Operations for Catastrophic Care Management. We are confident that with our new clinical leadership team now in place, the health plan is poised to make great strides.

View CenCal Health's 2019 Community Report

In March, we released our 2019 Annual Community Report that demonstrates our mission and vision, programs and projects, achievements, leadership, and financial information in a multi-media format. 

Our online Community Report features the first ever San Luis Obispo Safety Net Tour, designed to allow health care providers, leaders of community-based organizations, local legislators, and other stakeholders in San Luis Obispo County to “walk a day in the life of a Medi-Cal recipient.” This tour gave participants an opportunity to look at the safety net health system from a Medi-Cal recipient’s perspective, providing a deeper understanding of the barriers and challenges people face when they are trying to receive care. 

To view the San Luis Obispo Safety Net Tour visit our Community Report at  cencal2019.org , scroll down to the ‘Local’ section and click on Tab 1. 

Ranked High on List of Best Places to Work for the Second Year in a Row 

CenCal Health has been ranked second in the  Central Coast Best Places to Work  list produced annually by  Pacific Coast Business Times  this year
Determined by an employee survey and other criteria developed by the business weekly, the full list for 2020 was published May 22nd.  Montecito Bank & Trust  placed first on this year’s list – the same spot that CenCal Health held in 2019.  Pacific Coast Business Times  plans to honor all the Best Places to Work designees at an event scheduled for later this year. To read more  click here .

Santa Barbara
Membership Totals
Total - 126,927
San Luis Obispo
Membership Totals
Total - 52,330


Join Our Team

We offer competitive salaries, a generous benefit package, programs that promote education, health and nutrition, and so much more. If you want to work for a company that is mission-driven and gives back to those in need, we invite you to join our dedicated team. 

To view our complete list of detailed job descriptions or to apply to an opportunity –  click here.  To download an application, please  click here .

4050 Calle Real
Santa Barbara, CA 93110

(805) 685-9525