Monthly Newsletter
      January 2019
Finally, some good news!

Operation Gold Phish sting results in 7 arrests over $2 million in scams.

The U.S. Dept of Justice announced that a few bad guys were finally arrested. Good riddance!

Seven people in the Chicago area were arrested for allegedly bilking Internet users of at least $2 million in online scams over the past two years.

Their arrests took place two weeks after each was charged with conspiracy to commit a wire fraud scheme, according to a statement from the U.S. Attorney for the Northern District of Illinois. If convicted, the defendants face a maximum 20 years in prison.

For two years, their victims became an "unwitting money mule" for the defendants, according to an FBI affidavit. The defendants slowly built a connection with the victims, posing as their romantic partner or boss before requesting deposits into bank accounts they opened under fake passports. Some platforms used to seek out these victims include Facebook, Instagram, LinkedIn and

Contact CDS Office Technologies for a no-cost network security assessment.

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In This Issue


CDS is always looking for ways to improve video communication and create the most captivating experience possible.  T he Lifesize Icon 700  is here - the first and only 4K end-to-end video conferencing solution.
Lifesize has revolutionized video communication with the most captivating experience possible. Lifelike 4K image quality, ultra-high definition content sharing, superior sound and a breathtakingly powerful zoom combine to create a meeting room experience that's 10X better than anything else in the market. Lifesize® Icon 700™ delivers an unprecedented communication and collaboration experience that makes it easy to connect for a conversation or conduct a high-profile meeting.
Sharp Introduces New Line of Color MFPs

Sharp Imaging and Information Company of America (SIICA) has introduced a new line of Advanced and Essentials Series color document systems for the technology-driven workplace. The 11 new models include seven that are available now and four that will be available in early summer 2019. All the new models offer Sharp's easy-to-use touchscreen display, which is common across 30-plus models in Sharp's MFP lineup, and add new features for conversational AI, cloud integration and security enhancements.

Biometric Hacking & Cloud Attacks Among Top Cyberthreats For 2019

First up, biometric hacking which is, according to Experian's sixth annual Data Breach Industry Forecast, when attackers zero in to expose vulnerabilities in touch ID sensors, facial recognition, and passcodes. According to Experian, "Biometric data is considered the most secure method of authentication, but it can be stolen or altered, and sensors can be manipulated and spoofed or deteriorate with too much use."
Experian's other four data breach predictions for 2019 are:
  1. Skimming is the next frontier for an enterprise wide attack on a major financial institution's national network, which could result in millions of losses.
  2. A major wireless carrier will be attacked with a simultaneous effect on both iPhones and Android, stealing personal information from millions of consumers and possibly disabling all wireless communications in the U.S.
  3. It's a matter of when, not if, a top cloud vendor will suffer a breach, compromising the sensitive information of major companies.
  4. The online gaming community will be an emerging hacker target, with cybercriminals posing as gamers and gaining access to the computers and personal data of trusting players.
"Hackers have become very nimble at outsmarting protection measures. Cybercriminals always seem to stay a step ahead of new security gates," said Michael Bruemmer, vice president of Data Breach Resolution at Experian.
Customer Kudos    Like us on Facebook

I want you to know that a big part of my decision for awarding CDS the new lease is Chris Korando, MFP Service Tech, Marion.   His support is very important to our business.   With 1800 employees and 14 copier/printers, we simply cannot afford to have a unit broken.   He and his team are always here quickly and make sure that the repairs are done correctly and completely.   It is difficult to quantify the value of good service, but it was a big factor in my decision matrix.

Best regards,
Jeff C.,  Purchasing Manager,  Aisin Mfg.,  Marion, IL

I would like to personally recognize Tina Gandy, MFP Leasing Admin, Springfield, for her professionalism and great customer service.  She is always quick to respond to us and she's doing a great job.

Many thanks,

Ryan G., Regional General Manager, CDS Office Technologies, Marion 

I wanted to take a moment to sing the praises of the CDS help desk crew.  A few of our customers have reached out to me with feedback on their interactions with the CDS help desk so far and they have all been EXTREMELY pleased.

Haire Vet clinic was extremely impressed with how quickly their iMac was fixed. Keltech Management, Lincoln Square, mentioned too that the help desk was friendly and very professional when they called.  There are a few other cases as well.

In short, I just want to let you all know what a great job you are doing.  Some of our "Tech Guy" customers were hesitant with having to call into a different person, but I know they are now quickly seeing the benefits the CDS team has to offer. 
Keep up the great work and THANK YOU!
Josh D., IT Engineer, CDS Office Technologies, Marion

Lisa Taft, Sales Executive, Quincy, IL, was very friendly and helpful in getting our company setup to order online with CDS.  I highly recommend everyone to sit down with her and go over CDS products to see what kind of savings they can offer your company.

Brian J., State Street Bank & Trust Co, Quincy, IL
Welcome New Employee

Laura Mudra, Dispatch/CSR, Springfield
Keith Crumes, Sales Representative, St. Louis
Fun Facts
Photo Gallery

CDS' management team hosts sales training in Springfield area hotel, December 5, 2018.
Color World of Printing

Call Color World of Printing today 217-753-1049 or visit us on the web for all your printing needs (large or small).

Full color offset, high-speed digital presses, specialty items and a full-service graphic design and support team.