Heather Reiner was selected as June’s HERO of the Month! Heather was nominated by Megan McGown. Here is what Megan said about Heather in the nomination:
“Heather is always friendly and personable. It doesn’t matter if there is a long line at her register, she still takes the time to greet you by name and ask you how you are. She remembers names and faces and makes each encounter enjoyable. She is equally friendly to patient family members, visitors and community members. In addition, she always has a compliment or a shout out to her co-workers to make sure they are getting the recognition that they deserve. She truly puts our values in action. She is genuine, a team player, she has passion for GPHealth and the role she plays. She listens and she has integrity. I am grateful for employees like Heather!”
Here is a chance to get to know Heather:
Why are you a H.E.R.O club member?
I love helping people. I love seeing people smile just by helping them in a certain way.
What would you tell new employees about the H.E.R.O club?
I would tell them how much helping people through the Hero Club makes such a huge difference.
What do you like most about the H.E.R.O club?
I like that it feels like one big family, and that you can go to them for help.
What project or activity is your favorite that the H.E.R.O club does and/or supports?
I would have to say everything! I believe that every little thing matters, and if you can do even the littlest thing to help someone, it makes a huge difference no matter what!
Pictured (left to right): Megan Moore, Lori Riewe, Heather Reiner, Megan McGown
Being a HERO Club member like Heather is fun and impactful:
- For $5/paycheck, get a really cool t-shirt.
- For any amount, get a lanyard or badge holder.
- Enjoy mini perks throughout the year, such as the employee picnic in September.
- The biggest perk of all is to get the knowledge and satisfaction that you are helping our patients.
- The HERO Club is responsible for many projects in the last year that include a sleep lab remodel, new Ascom phones in the surgical department, creating a new oncology rehab center and many more.
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Visit the Foundation office to find out more or use the this form to join now.
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Please see the attached document for department hours and closures over the Fourth of July holiday.
As we celebrate this occasion with barbeques and family, we pause to reflect on its meaning. This holiday we dedicate to those who brought us freedom. To servicemen and women of the past and present, thank you for being heroes.
“America was built on courage, on imagination and an unbeatable determination to do the job at hand.” -Harry S. Truman
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With the Fourth of July holiday and summer in full swing, stay safe by following a few important reminders:
Watch for fireworks. If you buy fireworks, don’t allow young children to play with or ignite them. That includes sparklers and firecrackers. Better yet: View fireworks from a distance, at public displays.
Keep bad bugs at bay. As the temperature climbs, harmful foodborne bacteria double in number every 20 minutes. One in 6 of us gets sick every year from foodborne pathogens. These safe moves can help keep food fresh and healthy:
- Give foods the big chill. Don’t leave perishable picnic foods, such as egg and potato salad, meat (even if it’s cooked), or any dairy-based foods out for more than two hours. Shorten that to one hour if it’s 90 degrees or hotter outside. Set a timer on your phone as a reminder.
- Turn up the heat. When grilling, use a meat thermometer and place it in the thickest part of the cut. Ground beef should reach 160 degrees; chicken should be cooked to 165 degrees. That’s the temperature meat needs to reach to kill any harmful bacteria.
Watch out around water. Drowning is a leading cause of death for children ages 1 to 4. If you’re near water, assign a responsible adult to keep a watchful eye on young swimmers. Weak swimmers should wear life jackets in and around swimming pools. And everyone should wear life jackets when boating.
Safeguard your skin. While you’re enjoying the outdoors, the sun’s harmful UVA and UVB rays can seep in, increasing the risk of skin cancer. To protect yourself, wear a water-resistant, broad-spectrum sunscreen with a sun protection factor (SPF) of 30 or higher. Reapply every two hours and after swimming or sweating.
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Great work to our team on the med/surg floor! The floor's YTD top box score is a 76.42.
Nursing leaders notice a dedication to continuous improvement among staff on the floor and it shows in the numbers.
"The department ranked in the 77th percentile. Staff are friendly, eager to help, and receptive to new ideas and opportunity for growth," Misti Hutchison, senior director of nursing, says. "Healthcare is challenging and constantly changing but we have teams across the organization that are engaged and continue to keep pace with those challenges. We should all be very proud!"
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NHA Caring Kind Award nominations
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Each year, the Nebraska Hospital Association (NHA) recognizes Nebraska health care employees who have risen to the top by providing service excellence and dedication to their profession.
These award recipients commit themselves to the betterment of their hospitals and health systems, their customers, their coworkers and their communities.
Each NHA member hospital and health system is invited to nominate one employee from their facility who exemplifies caring, compassion, teamwork and service excellence in their job responsibilities.
At GPHealth, all nomination applications are reviewed by a committee made up of previous Caring Kind Award winners. The committee selects the top three applications and presents to the CEO, who makes the final decision.
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Do you see a wheelchair in a random place not being used?
Just call Ext. 7474 and someone will come to return the chair to the main entrance.
This ensures that wheelchairs are available when our patients arrive and provides them with the best possible experience from the moment they walk into the door!
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Birthday and anniversary lists
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Congratulations to our employees who are celebrating their birthdays and anniversaries with GPHealth in July!
Take a look at the attached birthday and anniversary lists and give a shoutout to those marking another year.
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Great Plains Health recently hosted a clinical nurse specialist (CNS) sponsored by the Nebraska Hospital Association.
The CNS meet with a Great Plains Health group and had an in-depth discussion of catheter associated urinary tract infections (CAUTI) and central line infections (CLABSI). The CNS, Ms. Vollman, is a critical care clinical nurse specialist and consultant from Detroit, Michigan. She toured Great Plains Health and explored current products used while sharing her knowledge and best practices.
Good work to the team members who participated in the conversation!
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- These seminars are targeted for people age 55+, and will be held after working hours so spouses or significant others may also attend.
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The virtual seminars are on July 21 and July 28 at 6 p.m.
- See the attached documents linked in the dates above this line to register.
- Topics for July 21 include: understanding the issues retirees face, utilizing your retirement income, dealing with inflation, how to handle longevity and more.
- Topics for July 28 include: the rules of social security retirement, social security full retirement age, collecting benefits early, spousal benefits and more.
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"All the staff from receptionist to my Doctor smiled, used my full name in a nice greeting and goodbye and did it in a very cordial tone. I knew is was for real!" -- Urology, five-star Google review
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We provide employees and associates with several avenues to raise compliance-related concerns, including Great Plains Health’s open door policy, which encourages direct discussions with supervisors and managers, access the AOC, CEO and senior director of compliance, Lance Arterburn. If you find that these avenues are insufficient to address compliance-related concerns, you may also call the Healthcare Values Line at 877.268.4655. The Healthcare Values Line is confidential and has been developed to maintain the caller’s anonymity up to the limits of the law. We can assure you that there will be no retaliation or retribution against anyone for reporting problems to the Healthcare Values Line.
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