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Introducing the Advanced Group Search 

Searching your database just got easier!

We are always looking for ways to make searching your system as efficient as possible, which is why we're excited to announce the addition of the Advanced Group Search feature. Found in the Advanced Options under Group Management, these 9 new search options can be used individually or in combination with one another. This new feature makes searching for information pertaining to your Groups even easier and saves you valuable time.


To learn more about using the Advanced Group Search, click here

Whether you need 5 or 500, we make running and tracking background checks a breeze! Start using this seamless feature for processing and managing your background checks all within your CERVIS console. Our exclusive partnership with Backgrounds Online provides you with special discounted pricing and the freedom to choose from a range of packages to fit your needs. 


PLUS! 

  • Pay only for checks that are completed - no startup or annual fees
  • Choose whether the organization or volunteer covers the cost
  • Automatically send a direct link, so volunteers can complete it all online
  • Use background checks for searches & registration restrictions within CERVIS


Integrating a Backgrounds Online account with your CERVIS console is quick & easy, and there is no additional monthly or annual fee. Check out the video below to learn more.

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Volunteer Account Status 

Ensuring you are using the option you need

There are 3 options in your system for an individual's profile account status. Here's a quick breakdown of each option to help clarify when and why each status is used:


Disabled: If you are looking for an option to prevent a particular volunteer from registering for events, you'll need to use the Disabled option. The Disabled option allows administrators to stop a volunteer from using their account, which prohibits them from signing-in or self-registering for any opportunity.


Locked vs. Unlocked: The status options Locked and Unlocked are used by the system to prevent password guessing attacks against a user's profile. Typically your volunteers' accounts will be in the default setting Unlocked unless there are more than 4 consecutive failed login attempts against their account. Volunteers will then be prompted to reset a password, or an administrator can manually unlock the account.


To learn more about Account Status options and how to edit them, click here!

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Additional Questions? Contact our Customer Support Team by emailing them at support@cervistech.com or by opening a Support Ticket on the CERVIS Main Dashboard.

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