CEUs = mock survey + training on mock survey results: Register today!

July 12, 2017

Agency-centered Training - 4 CEUs and up

Quality Management Program
Complaint, Incident, Occurrence, Grievance Log
Provision of Skilled Care & Services
Annual Evaluation

HOW IT WORKS

The first portion of the course will be similar to what you're used to: PowerPoint presentation with discussion, sample deficiency lists to illustrate how the surveyors interpret rules and regulations, and

exercises that demonstrate how the information can be applied in the real world.

During the second portion, we will review the applicable agency process with you and discuss steps you can take to streamline or improve the particular process.

For example, in the Complaint and Incident Processing course, Jennifer will review the agency's complaint and incident logs with all attendees, pointing out areas of concern, while also coaching attendees on how make improvements in their complaint and incident processing. Think of it as getting a 2 for 1: Mandatory CEUs plus a focused, mini-mock survey!

All hybrid courses are conducted onsite, at the agency's office at a mutually convenient time. Rates vary so please call. In general, 4 hours/CEUs for the first agency attendee: $500

Laura, former CDPHE Surveyor and Case Manager, assisted in developing training for HCBS teams. She also was responsible for completion of initial, recertification and complaint surveys. As such, she trained new surveyors on the HCBS EBD program as well as the IHSS program. Contact Laura Neill anytime at Laura@chctrain.com or (720) 984-7628

Jennifer Windram, RN, BSN worked as a home health surveyor with the Colorado Department of Public Health and Environment (CDPHE) for six years. She is well versed in both the federal (CMS) regulations and state licensure rules, and has extensive knowledge of the requirements for a successful quality management program. Contact Jen anytime at Jennifer@chctrain.com or (720) 530-0470.

Course Schedule

2-day, Basic 8-hour Administrator Course with Connie is August 2 & 3, 2017, 10 am to 3 pm in Aurora. Register here.

Your feedback is invaluable for improving course content and delivery methods. Let us know your thoughts today!

Kind regards,

Connie

Connie McWilliams,
Founder & President

(303) 548-4310 ~ connie@chctrain.com

www.getcompliant.us

Special Needs

Special Needs attendees are welcome at all trainings. Please contact us by phone at (303) 548-4310 or by email at connie@chctrain.com for accessibility information and additional information regarding special services, such as Free registration to assistants or companions needed for note-taking or personal care, preferred seating options for persons with limited mobility and or assistance with the most optimal handicapped-accessible entrance to a venue. In some cases, Special services and accommodations for individuals with disabilities are limited so attendees are encouraged to make arrangement well in advance of the training. Vegetarian options are available for attendees with special dietary restrictions such as gluten free and non-meat items. Please contact us at least two weeks before the training starts so we may make arrangement with the venue.