Greetings CFS SDS Families! 

 

We hope you are all enjoying the warmer weather and bright days ahead!

 

Please review our CFS SDS Individual& Family Newsletter for important news and updates.


Highlights!

Congratulations to Gabby in her inspiring college life journey. Gabby has demonstrated resiliency in overcoming any and all challenges in her journey of becoming a graduate professional. Thank you to her rock and supportive mother Mrs. Gisela for sharing and always including the CFS SDS team.

 

Click here to watch!


We are thrilled to share a special video from Abraham Weitzman, one of our Self-Direction clients, and his family. Recently, Abraham attended a conference where he spoke about the impact of the supports he receives and how they have helped him throughout his life.

Join us for CFS Community Day!

We hope to see the entire CFS family at the New York Community Day! On June 14th we’ll gather at McCarren Park in Brooklyn for a day of fun, workshops, food, and connection. The day will start at 11am, but feel free to stop by anytime with family and friends – we’ll be there until 4pm.

 

CFS Community Day Details.

The CFS Loop


Check out the March edition of The CFS Loop for all things CFS! CFS The Loop

We want to share with the world a variety of stories that showcases the wonderful individuals we support along with their employees and families. You can click the link below to share your ideas with the communications team so we can work with you to tell your story.


See how to share your story>>>

Workforce Team Updates

 

Please take note of some very important announcements from our Workforce Team. 

 

1. In order to ensure program compliance there have been a few changes to our onboarding process. In the upcoming weeks, the Workforce Team will contact employees who utilize their personal vehicle to transport individuals via their CFS email to complete the Personal Auto Usage for Agency Business Policy & Attestation along with other necessary requested documentation.

 

SDS Families have all been contacted to advise whether your self-hired employee(s) drive or not. Regardless, if your self-hired employee(s) operate a motor vehicle or not we kindly ask you complete the questionnaire and indicate that they are not a driver. All self-hired employees will receive a formal "authorized to drive" or "not authorized to drive" notification.

 

Please click the link below to indicate if your self-hired employee(s) utilize a vehicle to transport.

LENS


Required Documents:


  1. A valid United States Driver's License
  2. A valid United States Auto Insurance Policy


Important Information:  This agreement releases CFS Self Directed Supports Inc., its employees, agents, and representatives from any liability or claims arising from the use of the employee's personal vehicle for client transportation. Driver Privacy Protection Act: The Federal Drivers Privacy Protection Act (DPPA) (18 U.S.C. §2721.et seq.) ( DPPA ) regulates access to Motor Vehicles records. 

If you have any questions or concerns, please email the Coordinator of Workforce, Noemi Galvez at ngalvez@cfsny.org

 

2. We understand and value the importance of onboarding self-hired employees as quickly and as efficiently as possible. We ask for your support to efficiently onboard you prospective new employees. Please consider checking in at the mark of each phase email sent to the employee(s). All members of the circle of support (COS) are cc'd through the entirety of the onboarding process. Checking in is welcome! We do ask for your support in limiting the number of inquiries to ensure we are putting forth all efforts on onboarding processes versus responding to a high volume of inqueries.

 

Click the below link for a more in-depth overview of the onboarding process and tips you and your future employees can implement for a more efficient process.

 

Self-Hired Employee Clearance Process

 

4. Employee of the Month: The Workforce Committee is excited to announce the re-launch of the CFS Employee of the Month recognition program! Anyone – DSPs, supervisors, managers, or administrators – are eligible to be employee of the month. Anyone can submit a nomination on behalf of anyone, not just the employee’s supervisor.

 

By re-starting this process, we’re looking forward to hearing the innovative ways we’re supporting those we work with and all the great things that are going on across the organization! Winners will be announced each month and will win a $125 gift card. They will also be invited to an employee recognition celebration later in the year. 

 

The nomination form website has all the criteria we’ll be considering when reviewing DSP submissions as well as for other staff. We thank you for taking the time to thoughtfully complete the form so we can best assess each nominated staff member.

 


You can see the Employee of the Month Nomination Form here >>

Maximizing Budget Lines

 

Self-Direction budgets can include Self-Hired staffing or not. If they do include Self-Hired staffing (community habilitation, respite or SEMP), we do request that you work with your Broker and Team to utilize these services. 

 

If you do not wish to utilize the service, please work with your Support Broker to amend the budget to remove Self-Hired Community Habilitation and/or Self-Hired Respite and SEMP. Please note that if your needs change, the budget can be amended to include the service in the future. The budget should be an accurate representation of your current needs/interests and is able to be amended as your needs/interests change. 



As your FI, we have a variety of trainings that can help to address any barriers you are experiencing to identify, hire, and manage self-hired staff.


 

Topics welcome! Please email jsolis@cfsny.org

Sustainability Project

Dr. Laurie Yankowitz hosts a series of video conference sessions geared toward Self-Direction Connection and guided instruction to support relatives and friends of self-directing individuals interested in stepping up when parents are ill or have passed on. This project is designed to ease supporters into more active roles that allows parents to see that others can gradually take the reins.

 

Funding via IDGS Coaching/ education for parent(s), spouse and advocates involved in the person’s self-directed services is possible.



Click Here if Interested in Learning More>>

Policies/Procedures (Reminders)

 

Our policy and procedure manual has been completed and published. We have shared via various platforms with families and brokers (webpage, lifeplan meetings, broker meeting).


Click for a copy of the policy and procedure manual >>

Individual/Families Friendly Reminders to:



  • Review self-hired employee rosters daily

 

  • Please utilize the capability of "raise issue" in your employees rosters if there is an issue so as to not process incorrect sessions. Please contact Workforce for more information on navigating this function.


  • Review self-hired staff activity fees and mileage requests daily, check for accuracy 

 

  • Review support broker invoices

 

  • Review all areas of FI reviews when distributed and follow up with the respective circle of support members needed for FI requested documentation. FI and QA team can enforce the SDS Compliance Protocol.

 

  • Ensure that if applicable, monthly summary notes are completed by the 10th of the following month. Monthly summary notes must be completed for the self-hired community habilitation service regardless if the service did not occur or if there is no staff.

 

  • If you received a request to complete staff's evaluation please click on the evero link in that email request to complete.

 

  • Please attach all justification forms to applicable invoice requests (this includes out of state transportation requests).

eVero


Please click here for:

eVero software release notifications >>

eVero software webinar/trainings >>

eVero Ed Videos >>

eVero App >>

eVero Budget Summary Actions >>


They give users the ability to view, export, and download associated budget details with one simple click. Maximize efficiency and spend less time in the system completing budget reviews with these instant Budget Summary Actions.

Resources & Upcoming Events

 

CFS SDS Webpage >>


The Self-Direction Center (nonprofit organization)

A new nonprofit organization dedicated to strengthening self-direction through collaboration, community and collective action nationwide. They ask families to explore their page and sign up as they build this out.

 

https://www.selfdirectioncenter.org/



 Mindful Meditation Mondays!


Join us on select Mondays for 30-minute virtual meditation sessions led by Dr. Cindy Bautista-Thomas, a licensed clinical social worker, educator, and mindfulness facilitator. Dr. Bautista-Thomas is passionate about inspiring, encouraging, and uplifting others, bringing a wealth of experience to our sessions.


These sessions are designed to support and empower our CFS community around mental wellness!


Click here to Join


 

Remember to check the CFS event calendar on our website for all the ways you can get involved. You can also recommend new programs or events you would like to see.

 

Soter (recruitment software)

 

This resource was shared by other families. Note we do not endorse nor have an affiliation however feel free at your discretion to check out their recruitment strategies and systems for DSPs.

 

"At Soter, we are redefining recruitment in healthcare and caregiving. By leveraging data and automation, we empower organizations to save time and focus on what matters most—providing exceptional care. Our mission is clear: to reduce the national Direct Support Professional vacancy rate to under 10% by the end of 2025, ensuring communities receive the support they deserve."

 

https://soter.ai/hire/


In addition, we'll also be recognizing several other awareness and holidays, which will be highlighted during our in-person and virtual workshops. We hope you can join us at a workshop that interests you! 


Remember to check the CFS event calendar on our website for all the ways you can get involved. You can also recommend new programs or events you would like to see.

OPWDD OMBUDS PROGRAM


The new Ombuds program, which operates independently of the Office for People With Developmental Disabilities (OPWDD), was developed to provide education and help people better understand their rights, to provide advocacy and support for people navigating the OPWDD service delivery system, and to assist people with developmental disabilities and their families to resolve concerns related to service access and quality. As per OPWDD, the Ombuds Program does not replace current ways of accessing services.

 

Ombuds Contact Information

1-800-762-9290

iddony.org

CFS SDS Contacts  


Jennipher Solis - Director of Self-Direction - jsolis@cfsny.org 

Monica Festa -  Asst. Director of Self-Direction - mfesta@cfsny.org (currently on leave)


FI Program Managers 


Fay Simon- Sr. FI Program Manager - fsimon@cfsny.org 

Monica Festa -Sr. FI Program Manager - mfesta@cfsny.org 

Marissa Gessin- Sr. FI Program Manager - mgessin@cfsny.org 

Zahida Ahmed - FI Program Manager - zahmed@cfsny.org 

Lauren Lord - FI Program Manager - llord@cfsny.org 

Maria Balestrieri - FI Program Manager - mbalestrierie@cfsny.org 

Nicasie Fergus - FI Program Manager - nfergus@cfsny.org 

Angela Fuschetto- FI Program Manager - afuschetto@cfsny.org


Workforce Distribution List- _DL-SDSWorkforce@cfsny.org


Noemi Galvez - Coordinator of Workforce - ngalvez@cfsny.org 

Suhana Meah - Program Assistant - smeah@cfsny.org 

Jasmine DeLaVega - Support Planning Specialist - jvega@cfsny.org 

Jasmine Pena - Program Assistant -jpena@cfsny.org 


Project Manager 


Grace Chirico-Di Lisi - Program Manager gdilisi@cfsny.org 


Quality Assurance 


Andrea Smith - Quality Assurance Specialist - asmith@cfsny.org

 

Accounts Payable/Finance 


Joseph Loza - jloza@cfsny.org 



**We have many other staff at the CFSNY office in HR, Payroll, Finance and Administration as well.  

 

CFS SDS Satisfaction Survey


Let us know how we're doing!


Click here to fill out the Survey>>>

Thank you!
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