September 2021
September 15 to October 15

Hispanic Heritage Month celebrates the history and countless contributions that Latinos have made to the nation over the years. Learn more here.

Ideas on how to observe Hispanic Heritage Month

  • Learn how to cook a Hispanic food dish
  • Eat at a local Hispanic food restaurant
  • Educate yourself on Hispanic fine arts
  • Read a book written by a Hispanic author
How will you observe Hispanic heritage month?

Participate in this fun poll.
Upcoming Releases
The following system improvements and updates will be available in CIE starting October 1, 2021.

Referral Management Dashboard Upgrade
  • With the new referral management dashboard, you will be able to make bulk updates to direct referrals.

Case Management Dashboard  
  • The feature is customizable, so you can quickly review your client base faster than ever before. With one click, view a list of the clients your organization that consented into CIE or a list of your recently viewed clients. 

  • Care Team Members will soon receive notifications of housing and health changes, an indication of food insecurity, and missed appointments for CIE participants to provide proactive support.

Ability to add Household Information
  • You will be able to list other individuals that are in the client’s household, including Co-parents, children, and Authorized Representatives
Recently Released
Screening tools
  • PRAPARE (Protocol for Responding to and Assessing Patients' Assets, Risks, and Experiences)
  • Financial Capability Scale
  • Brief resiliency Scale
  • Positive Relationships
  • Protective Factors Survey
New Training Tools
Referral Management E-Learning Module
  • This module covers the lifecycle of a direct referral, how to navigate the Referral Dashboard, and the steps to close out a referral from beginning to end. 
  • Link:

CIE Platform Access
To access the assessment and other tools available in CIE, you are required to complete CIE Care Coordination E-learning and complete a short quiz at the end. To access the training, please contact our CIEhelpdesk.

Special Training Opportunity
Join us for an opportunity to preview and learn how to navigate the upcoming changes to referral management in CIE. The new dashboard will go live on October 1, 2021.
Register to join us on one of the following dates: 

 September 22, 2021, at 10:00 am
Referral Managers and team members that are accepting direct referrals won't want to miss this special session.

County Homelessness Lived Experience Forums
On behalf of the County, San Diego Housing Federation is holding a series of sub-regional forums for individuals with lived experience of homelessness to provide input into the design of homeless and housing solutions for their sub-region of San Diego County. Participants will be provided with a stipend for their participation. Reports will be kept anonymous and shared with the County to use for planning. Feedback forums will focus on topics of emergency shelter, safe parking/sleeping site(s), interim/permanent housing, and Day Center access.

To participate, individuals must:
  • Sign-up online
  • Have lived experience of homelessness
  • Live in the sub-region to participate, and can only attend one session

Participants will receive a gift card stipend.


Covering the areas of El Cajon, Lemon Grove, La Mesa, Lakeside, Santee Spring Valley,
Poway, and unincorporated east county bordering these cities.
Meeting Location: TBD
  • Wednesday- October 27 at 12:00 pm
  • Wednesday- November 10 at 6:00 pm

Covering the areas of Imperial Beach, Chula Vista, National City, and unincorporated
south county, including Bonita, Lincoln Acres and other communities bordering these areas.
Meeting Location: Safe Haven Clinic Office, 480 4th Ave Suite 509, Chula Vista, 91910
  • Wednesday - November 17 at 12:00 pm
  • Wednesday- December 1 at 6:00 pm
September is Hunger Awareness Month
1 in 3 people in San Diego County faces hunger. Together, we can create a Hunger-Free San Diego. Hunger Awareness Month is an annual initiative organized by the Hunger Advocacy Network, a collaborative of 19 organizations advancing policies to end hunger in San Diego County. This year, they will highlight solutions to hunger faced by many San Diego residents, building public awareness and support to improve nutrition security and hunger relief in San Diego County. Learn more or access resource flyers by visiting the webpage below.
September is National Suicide Prevention Month
September is National Suicide Prevention Month. All month, mental health advocates, prevention organizations, survivors, allies, and community members unite to promote suicide prevention awareness.

Learn more about how to raise awareness by accessing the resources below.

National Resources

Local Resources
City of San Diego Small Business and Nonprofit Relief Fund
The City of San Diego in partnership with The San Diego Foundation is pleased to provide the Small Business and Nonprofit Relief Fund. The City of San Diego, thanks to funding from the American Rescue Plan of the Federal Government and local funding from The San Diego Foundation, is pleased to offer grants for City of San Diego small businesses and nonprofits.

The deadline to apply for the City of San Diego Small Business and Nonprofit relief fund is Friday, Sept. 24, 2021, by 5:00 p.m.

For more information, visit the webpage below.
Thank You
Thank you so much to the CIE Partners that attended the 2021 Virtual Community Information Exchange Summit! We're so thankful we could come together for the 4th year, exchange ideas, make new connections, and advance the National Movement.

We couldn't have done it without our collaborators—Data Across Sectors for Health (DASH) and Health Leads—and our 20 generous sponsors.

Partners that attended-- Please take a moment to complete our survey and share your feedback about the event!
Providing accurate referrals would not be possible without your commitment to providing us with the most up-to-date information.

To make updates or add new programs and services to your agency profile in the 211 San Diego database, sign in to the partner community or connect to our dedicated Resource Team at 

The CIE Partner Network works to improve the overall service delivery system for clients. Our meeting provides a forum for partners to share updates about ongoing CIE Initiatives, share trends in our community, and collaborate on how we as a network are leveraging our partnership, data sharing, and the CIE technology platform to address the social determinants of health and increase health equity.

Join us for a range of content. Each month we may dive into the latest technology projects and elicit feedback on the platform’s care coordination tools. We may spotlight programs and supports for unique populations. The partner gathering is a space to engage with peers across our shared network. Join us on the 4th Thursday of every month (except November and December) at 9:00 am via Zoom.

Next CIE Meeting, Thursday, September 23, 2021
from 9:00 am to 10:00 am
211 San Diego is Hiring!
Alpha Project for the Homeless is Hiring!
Elderhelp of San Diego is Hiring!
To include your positions in our next Newsletter, please send in your responses to Aidee Roman by
September 30, 2021.

We look forward to sharing your opportunities!