November 2021
As the holidays are approaching, we would like to express our gratitude for your dedication, support, and participation in CIE. Your partnership is essential to connecting with clients and providing them with the care that they need. 

This month, we hope you spend time with people that you love, find balance amidst burnout, and take some time to reflect on the words below from Gita Gulati-Partee from Open Source Leadership of Strategies:

“Pause what you’re doing for a moment. Take a deep breath. In. And out.

Now, take an honest and loving look at yourself. How are you? How are you feeling—literally, how is your body feeling? Are you well-rested and energized, or tired, drained, stressed out?

Take another breath… Are you living the life you intend, the life that will truly change the world? Or are you slowly destroying yourself in the name of doing good?

To what degree are our work and the ways we live our lives transforming the world, and to what degree are we unconsciously working against ourselves and our deepest vision?”
Jacob and Cushman San Diego Food Bank
Emergency Food Assistance Program (EFAP)
Distributes food provided by USDA each month. Eligible participants who do not exceed low-income guidelines may be eligible to receive EFAP once a month.

Food items vary from month to month. A typical EFAP bag will include: canned vegetables, canned soups, canned fruit juice, canned fruits, canned meats, spaghetti, rice, beans and frozen food items.

Locations open for direct referral opportunities:

Super Pantry
To help meet the increased demand for food during the COVID-19 pandemic, Super Pantries offer both drive-thru and walk-up service, open for food distribution at a minimum of three days per week, and open for food distribution at a minimum of nine hours per week.

Diapers are distributed on Monday and Wednesday

Location open for direct referral opportunities:
211/CIE San Diego partnered with United Way Worldwide to provide $50 voucher codes to CIE Partners that would like the opportunity to support clients who need transportation to eligible services.

Eligible use cases for the vouchers include health needs, employment needs, food needs, education needs, legal needs, housing needs, and economic stability needs. Other eligibility restrictions may apply.
Organizations that are interested in receiving voucher codes, can fill out the Lyft Codes Interest Form.

For more information, please contact Joanna Oboza at [email protected]
Help During the Holidays

During the holiday season, community partners across San Diego offer programs that help make the holidays possible for individuals and families that would otherwise not be able to celebrate. 211 San Diego can help connect families to holiday assistance programs in their area.

Browse through the list of available programs in the link below.
Thanksgiving Meals and Supplies
The County of San Diego has created a one-pager with information on free Thanksgiving meals and other Thanksgiving supplies for individuals and families in need this holiday season. Please check with the individual organizations for details regarding these events.
Just Released: Resources to Build Social and Health Data Systems with an Equity and Anti-Racist Lens
211/CIE San Diego is pleased to share Leveraging Community Information Exchanges for Equitable and Inclusive Data, a suite of resources to initiate and inform conversations on building social and health data systems with an equity and anti-racism lens using the Community Information Exchange (CIE)® model.

This work was made possible with funding support from the Robert Wood Johnson Foundation.

Leveraging Community Information Exchanges
(CIE's)for Equitable and Inclusive Data: A Vision for the Future
Leveraging Community Information Exchanges (CIE's)for Equitable and Inclusive Data: The CIE Data Equity Framework
The challenges associated with confronting and eliminating structural racism are extensive and require intentional reflection and correction of the processes and systems that harm communities. The CIE Data Equity Framework is an innovative tool that can guide institutions and individuals toward more equitable and inclusive systems that support overall well-being and positive health outcomes for their communities. Join us for this webinar series as we explore how institutions building Community Information Exchanges (CIEs)® can leverage the concepts, framework, and reflective tools in the CIE Data Equity Framework for early planning and community member engagement efforts
Data Equity Framework Reflection Tool: Applied in Action
December 2, 2021
9:00 a.m. - 10:00 a.m. PST
The Coordinated Action for Financial Assistance (CAFA) Workgroup needs your input!

Individuals that were not able to attend, the Coordinated Action for Financial Assistance listening session on November 2, 2021, can still provide input on how we can coordinate financial assistance funds together and identify ways that CIE can support the coordinated efforts.

You can share your feedback in a couple of different ways:

  • Please share your thoughts by completing the following survey here and share it with others community members.

  • Add your feedback to the Miro Board here.
  • Attend a CAFA workgroup session where we will be alchemizing all the great input shared into a pilot framework. The CAFA workgroup will be meeting on the 3rd Friday of the month (Jan-Jun), 9 am-10 am. Register here to attend. 
The CIE Platform is now updated with new features! Please review the new features and training links below.

For questions, support, or request access to the CIE platform, please contact the  CIEHelpdesk.
Referral Management Dashboard Upgrade

This module covers the lifecycle of a direct referral, how to navigate the Referral Dashboard, and the steps to close out a referral from beginning to end. 
Case Management Dashboard  

The feature is customizable, so you can quickly review your client base faster than ever before. With one click, view a list of the clients your organization that consented to CIE or a list of your recently viewed clients. 

Care Team Members will soon receive notifications of housing and health changes, an indication of food insecurity, and missed appointments for CIE participants to provide proactive support.
Relationship and
Household Information

You will be able to list other individuals that are in the client’s household, including Co-parents, children, and Authorized Representatives.

Screening Tools
  • PRAPARE (Protocol for Responding to and Assessing Patients' Assets, Risks, and Experiences)
  • Financial Capability Scale
  • Brief resiliency Scale
  • Positive Relationships
  • Protective Factors Survey
Keep Your Services Updated
Providing accurate referrals would not be possible without your commitment to providing us with the most up-to-date information.

To make updates or add new programs and services to your agency profile in the 211 San Diego database, sign in to the partner community or connect to our dedicated Resource Team at [email protected]. 
Community Law Project Information Session
When: Friday, November 19
Time: 3pm – 4pm
Where: Goodwill Community Employment Center
3663 Rosecrans Street, San Diego CA, 92110

What: Information Session to learn about Senior Housing Rights in San Diego.
Monthly CIE Training
Learn how to navigate the new CIE platform updates including referral and case management dashboards, screening tools, alerts, and more.

Monthly CIE training occurs on the 2nd Wednesday of the Month (except December). For individual training opportunities are still available. Contact the CIE Helpdesk for more information.

Next monthly training on January 12, 2021, at 10:00 am.
Join Us Via Zoom:
CIE Partner Gathering

The CIE Partner Network works to improve the overall service delivery system for clients. Our meeting provides a forum for partners to share updates about ongoing CIE Initiatives, share trends in our community, and collaborate on how we as a network are leveraging our partnership, data sharing, and the CIE technology platform to address the social determinants of health and increase health equity.

Join us for a range of content. Each month we may dive into the latest technology projects and elicit feedback on the platform’s care coordination tools. We may spotlight programs and supports for unique populations. The partner gathering is a space to engage with peers across our shared network. Join us on the 4th Thursday of every month (except November and December) at 9:00 am via Zoom.

Next CIE Partner Meeting, Thursday, January 27
from 9:00 am to 10:00 am

No CIE Partner Meetings in November or December
211 San Diego is Hiring!
Alpha Project for the Homeless is Hiring!
To include your positions in our next Newsletter, please send in your responses to Aidee Roman [email protected] by
December 10, 2021.

We look forward to sharing your opportunities!