March 2022
CELEBRATE WOMEN'S HISTORY MONTH

WHAT'S NEW IN CIE?
New CIE User Training
This training is for anyone that is new to CIE and needs access to the platform or anyone looking to get a refresher on CIE.

Original E-learning sunsets March 30 People who completed the old training still get access to the CIE platform.

Monthly Office Hours: 2nd Wednesdays from 10 am – 11 am. Join via Zoom.

Affinity Groups
The first Affinity Group meeting is on Monday, March 21, 2022, from 10:00-11:30 am, for new and existing partners that are looking to onboard their teams in CIE!

During this five-meeting course for new and existing partners that are looking to onboard their teams in CIE, we will guide the group through the milestones of rolling out CIE across your team(s).  
Feature Updates
Restored:
Taxonomy Search

Under repair:
Updating a New Authorization

Under construction:
Knowledge base
NEW CIE PARTNERS
Welcome to CIE, Aetna!
NEW CIE DIRECT REFERRALS
 Elderhelp of San Diego
COVID-19 Update: Some services may be modified due to COVID-19. Offers support with coordinating care, help navigating benefits, advocacy and health literacy, family caregiver support and help transitioning to home from hospital. Volunteers are available to assist with grocery shopping, companionship, organizing mail and paperwork, home safety, gardening and yard maintenance, and more. Volunteers complete a training, background and DMV check, references and interview. Available to all income levels.

Provides daily phone calls to seniors to ensure safety and provide peace of mind. Calls are made by a live person Monday through Friday.

COVID-19 update: Providing medically necessary transportation only during the COVID-19 pandemic. Seniors A Go Go is a volunteer driver program that offers curb-to-curb, door-to-door, or door-thru-door transportation services.
Referral Spotlight

211 San Diego's CalEITC Tax Program educated clients on potential CalEITC, EITC, and YCTC tax credits.

211 San Diego also screens callers for eligibility for free tax appointments through the VITA tax sites.
 
To connect clients to this service, you can send a direct referral using CIE. Search for “211 VITA & CalEITC Direct Referral.”

Clients can call 2-1-1or visit the website for more information.
RESOURCE UPDATES
Keep Your Services Updated
Providing accurate referrals would not be possible without your commitment to providing us with the most up-to-date information.

To make updates or add new programs and services to your agency profile in the 211 San Diego database, sign in to the partner community or connect to our dedicated Resource Team at resourcecenter@211sandiego.org. 
UPCOMING MEETINGS
Coordinated Action for Financial Assistance (CAFA) Workgroup
The Coordinated Action for Financial Assistance (CAFA) workgroup meetings occur on the 3rd Friday of every month (until June) from 9:00 is to 10:00 am.

The next meeting is on Friday, March 18, at 9:00 am
CIE Partner Gathering

The CIE Partner Network works to improve the overall service delivery system for clients. Our meeting provides a forum for partners to share updates about ongoing CIE Initiatives, share trends in our community, and collaborate on how we as a network are leveraging our partnership, data sharing, and the CIE technology platform to address the social determinants of health and increase health equity.

Join us for a range of content. Each month, we may dive into the latest technology projects, elicit feedback on the platform’s care coordination tools, or spotlight programs and supports for unique populations. The partner gathering is a space to engage with peers across our shared network. Join us on the 4th Thursday of every month (except November and December) at 9:00 am via Zoom.


The next CIE Partner gathering is on March 24 at 9:00 am
Monthly CIE Training
Learn how to navigate the new CIE platform updates including referral and case management dashboards, screening tools, alerts, and more.

Monthly CIE training occurs on the 2nd Wednesday of the month (except December). Individual training opportunities are available. Contact the CIE Helpdesk for more information.


The next monthly training is on April 13, at 10:00 am
CALENDAR OF EVENTS
Check out our calendar for upcoming
CIE events and newsletter updates!
CIE NETWORK: 115 PARTNERS
JOB OPPORTUNITIES OFFERED BY
CIE NETWORK PARTNERS
211 San Diego is Hiring!
Alpha Project for the Homeless is Hiring!
San Diego Workforce Partnership is Hiring!
To include your positions in our next newsletter, please email aroman@211sandiego.org by
April 10, 2022.

We look forward to sharing your opportunities!
STAY CONNECTED