January 2021


CIE PARTNER CONNECTION
Welcome to 2021! As we welcome this new year, let's remember our accomplishments and the impact we have made in our community.

Your endless hard work and your dedication do not go unnoticed! Here are some of the highlights during 2020.
2020 HIGHIGHTS
CIE ENGAGEMENT

Reached our centennial of Partners!
102 Partners in the CIE
  • 24 New Partners Joined

Tripled attendance at CIE Partner Meetings via zoom
15 meetings, 3 in-person, 3 via zoom
Launched Community Voice

CIE Summit 2020 (Accelerating Multi-Sector Collaboration to Advance Equity)
  • Attended by more than 700 people across the nation
  • 23 Sessions
  • 3 Tracks
ADOPTION AND DATA INTEGRATION

More than 1,500 users with access to CIE
  • 554 New Users completed the CIE E-training online

44 Instructor-Led Training
  • 200+ attendees

5 Feedback Sessions
  • 100+ attendees

11 Data Integration Projects
  • The newest projects include: La Maestra, Family Health Centers, and Interfaith Community Services
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UTILIZATION OF CIE

Increased Utilization of the CIE

68,157 Clients Consented
36% increase from 2019

30,376 Client Searches
156% Increase from 2019

21,416 Client Views
  • 91% Increase from 2019

27,875 Program Enrollments
  • 59% increase from 2019

Bi-directional Referrals
  • 20,178 Direct Referrals Received by CIE partners (includes referrals from 211 to CIE), 231% increase from 2019
  • 4,334 Direct Referrals Sent by CIE partners (excludes referrals made by 211), 284% increase from 2019

CIE IMPACT

Activated for COVID-19 response in March 2020

375 Direct Referrals 
  • Added 64 Direct Referrals 
  • 19 Since COVID-19 activation
  • 4 Services responded to SDG&E Public Safety Power Shutoffs offering transportation, hotel/motel vouchers, and other support needs for individuals with Access and Functional Needs.

Launched COVID-19 food delivery program
  • Partnership with San Diego Food Bank, the City of Chula Vista, FACT, and 2-1-1 to deliver food to families in need during COVID-19  

Launched DoorDash and Lyft Ride Opportunities
  • 14,334 DoorDash deliveries in 2020
  • Leveraged the United Way, DoorDash partnership to complete 906-holiday meals and toys deliveries to clients in need.
  • Free Lyft rides to eligible CIE clients.

Expanded Homeless Prevention (HEAP) assistance available to clients via CIE
CIE OUTCOMES

66% of direct referrals made in 2020 are completed
  • Of those with outcomes, 25% are receiving or received services, 25% are marked as Legal Privilege, and 50% are not receiving services.

27,885 Program Enrollments
58% increase from 2019

285 users were added to Care Teams
74% increase from 2019

953 Social Determinants of Health Screenings
329% increase from 2019

NEW CIE PARTNERS
Welcome to CIE, International Rescue Committee
Welcome to CIE, San Diego Financial Literacy Center
2-1-1 San Diego is Hiring!
Careers with 2-1-1 San Diego
2-1-1 San Diego's mission is to serve as a nexus to bring the community together to help people efficiently access services and provide vital trend information for proactive community planning. To meet this mission, we are seeking talented team members who exhibit our values and complement our company culture.

Below is a list of the current openings with our company. Click on the job title to learn more about the opening.

UPCOMING MEETINGS AND EVENTS
MONTHLY CIE PARTNER MEETINGS
The CIE Partner Network works to improve the overall service delivery system for clients. Our meeting provides a forum for partners to discuss the CIE platform, provide feedback about the CIE platform, and participate in ongoing discussions and improvements to the social determinants of health, risk rating scales, system functionality, as well as network with other CIE partners to coordinate better care for clients. We meet on the 4th Thursday of every month (except November and December) at 9:00 am.


The next CIE Partner Meeting is scheduled for January 28, 2021.
MONTHLY CIE TRAINING OPPORTUNITIES
The CIE Team is offering monthly training on the 2nd Wednesday of every month from 10:00 am to 11:00 am via zoom! Learn how to navigate the CIE platform, search for clients, send direct referrals to other partners, how to add program enrollments, care teams, and more.

Monthly CIE Training
2nd Wednesday of every month
10 am to 11 am
Join Zoom Meeting
Meeting ID: 910 0222 8786
Passcode: 115961 One tap mobile +16699009128
LEGAL AID SOCIETY MONTHLY EVENTS
Legal Aid offers monthly webinars and training events for topics including Fair Housing Rights, Housing Discrimination, Source of Income, and more! Visit their website or click on the link below to learn more.
OTHER MEETINGS AND EVENTS
CIE PARTNER NETWORK
STAY CONNECTED