Thank you for being part of our CIE Partner Network Gathering.

This month we opened the space by highlighting:

• Black History Month: honoring and recognizing an impactful figure and Humanitarian, Jesse Jackson. Learn more here.

• Love Your Heart Month: a nationwide effort and focus on elevating education and opportunities of access, for people affected by cardiovascular disease. To learn more about how to better care for your heart here

• Ramadan: observed by Muslims worldwide as a month of fasting, communal prayer, reflection, and community.​ To better understand this observance, click here

• Lunar New Year: Celebrated by millions around the world, this is a time for cultural traditions, family reunions, and hopes for good fortune in the coming year. To better understand this observance, click here

• 2-1-1 Awareness Month: Serving as a reminder that "We are San Diegans Helping San Diegans." We want our partners to know we are here to elevate their efforts and work in tandem with the community to strengthen client connections, cultivate cross-sector collaboration, and learning together on how we can broaden access for individuals seeking supports. 



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Here is everything else we covered:

Tax Season Resource

2-1-1 VITA & CalEITC Navigation​

Provides education on potential tax credits, including CalEITC, EITC, and YCT, while screening individuals for eligibility for free tax preparation appointments through VITA tax sites.​

Who may be eligible?​

Individuals may be eligible for VITA Free Tax Preparation Assistance, CalEITC, and other tax credits if:​

• Their income is within certain limits ($70,000 or below)​
• They are not using the “Married/Registered Domestic Partner (RDP) filing separate” filing status​
• They lived in California for more than half the tax year​

What is the EITC?



Earned Income Tax Credits (EITC) are tax credits for working people who have earned a low to moderate income. You may be eligible to receive a cash refund or reduce the amount of tax you owe.​

There are two EITCs: the California Earned Income Tax Credit (CalEITC) and the federal Earned Income Tax Credit (EITC). The amount of CalEITC you get depends on your income and family size.​

Learn more: ​

• https://211sandiego.org/financial-assistance-tax-information/

Appointment screening and scheduling began on

Tuesday, January 20, 2026.​

211 Resource Database: How to List & Update Your Services

Listing Services is Free!

Once you have a user login, you can sign in to update, activate, or

de-activate your service listings at any time.​ Services must be updated at least once a year – but please submit changes as frequently as needed.​

How it Works:

• Request a login
• If you already have Login, Sign In Here​

1. Review your profiles ​
2. Make an update or add a new service​

• Schedule Time with the Resource Team (Select the option for "Anyone" from the dropdown)​
• Email resourcecenter@211sandiego.org with questions ​

Check out this guide for step-by-step instructions on how to navigate your Partner Community portal!

Enhanced Care Management (ECM) Opportunities in CIE

What is ECM?

ECM is a statewide Medi-Cal benefit available to eligible members with complex needs and provides the member with connection to a lead care manager who will work collaboratively with the member to support any healthcare or social needs. ECM lead care managers will work with the member’s care team, including doctors, specialists, formal and informal caregivers, etc. and ensure the member’s needs are being addressed and services are being effectively coordinated.​

Client/member must:

1. Have Medi-Cal and be enrolled with 1 of the participating managed care plans
2. Meet one of the Populations of Focus listed by the agency

Some direct referrals in CIE for you to explore include:

Managed Care Plans Served:

• Community Health Group​
• Kaiser Permanente​
• Molina Healthcare​

Populations of Focus:

​

• Individuals Experiencing Homelessness​
• Individuals At Risk for Avoidable Hospital or Emergency Department
• Utilization​
• Individuals with Serious Mental Health and/or Substance Use
• Disorder Needs​
• Individuals Transitioning from Incarceration​
• Adult Nursing Facility Residents Transitioning to the Community​
• Adults in the Community at Risk for Long-Term Care
• Institutionalization:​
• Children and Youth Enrolled in California Children’s Services (CCS)
• or CCS Whole Child Model (WCM) with Additional Needs​
• Children and Youth Involved in Child Welfare​
• Birth Equity Population of Focus​

Area Served:

• San Diego County - Can meet with client in person or virtually

Managed Care Plans Served:

• Molina Healthcare​

Populations of Focus:

• Adult Individuals ages 21 years or older experiencing homelessness​

Area Served:

• San Diego County​

Managed Care Plans Served:

• Blue Shield Promise of California​
• Community Health Group​
• Molina Healthcare​

Populations of Focus:

• Individuals Experiencing Homelessness​
• Individuals At Risk for Avoidable Hospital or Emergency Department Utilization​
• Individuals with Serious Mental Health and/or Substance Use
• Disorder Needs​
• Individuals Transitioning from Incarceration​
• Adult Nursing Facility Residents Transitioning to the Community​
• Adults in the Community at Risk for Long-Term Care Institutionalization
• Children and Youth Enrolled in California Children’s Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs​
• Children and Youth Involved in Child Welfare​
• Birth Equity Population of Focus​

Area Served:

• North Coastal and North Inland Regions of San Diego County​​

Spotlighted CIE Partner: Traveler's Aid Society of San Diego

Stay Connected

Previous Meeting:

On-Going CIE Resources

Meet with Partner Engagement Team

Self-Paced Training Opportunities

All things "Direct Referral"

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