Thank you for being part of the first CIE Partner Network Gathering of 2026 where we brought in the new year by honoring the legacy of Dr. Martin Luther King, Jr. and by sharing our intentions for the year.

In case you missed it, here is what we covered:

Welcomed New CIE Partners

Founded in 2012, Urban Street Angels is a San Diego native 501(c)3 attentive to supporting homeless youth through supportive housing, peer support, mentorship, mental health counseling, and job training initiatives, in order to develop a more employable workforce and cultivate personal responsibility.

We believe building the lives of any young person requires tremendous care and support—therefore it’s through that care and support we plan to rebuild the bonds of trust and individual confidence necessary to help steward our youth toward a life of stability, away from the streets.

Pair Team is the connected care ecosystem: team-guided, AI-enabled, and built for real lives. We close gaps, bridge problems, and connect people and programs with care that’s proactive, personal, and built around the whole person.



Highlighted Direct Referral Opportunities

2-1-1 VITA & CalEITC Navigation​

Provides education on potential tax credits, including CalEITC, EITC, and YCT, while screening individuals for eligibility for free tax preparation appointments through VITA tax sites.​

Who may be eligible?​

Individuals may be eligible for VITA Free Tax Preparation Assistance, CalEITC, and other tax credits if:​

• Their income is within certain limits ($70,000 or below)​
• They are not using the “Married/Registered Domestic Partner (RDP) filing separate” filing status​
• They lived in California for more than half the tax year​

What is the EITC?



Earned Income Tax Credits (EITC) are tax credits for working people who have earned a low to moderate income. You may be eligible to receive a cash refund or reduce the amount of tax you owe.​

There are two EITCs: the California Earned Income Tax Credit (CalEITC) and the federal Earned Income Tax Credit (EITC). The amount of CalEITC you get depends on your income and family size.​

Learn more: ​

• https://www.caleitc4me.org/what-is-the-caleitc/ ​

Appointment screening and scheduling began on

Tuesday, January 20, 2026.​

RideFACT Now!

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Affordable curb-to-curb transportation for

seniors and persons with disabilities, serving all

San Diego County.

• Provides same-day, on-demand paratransit for San Diego County residents who are wheelchair users and require a specialized Wheelchair-Accessible Vehicle (WAV)​​
• Service is available on as little as one hour's notice.​​
• In just one year, was able to provide more than 24,000 accessible trips.​​
• This is a one-year program: December 2025 – December 2026.​​
• Trip fare: $10: 1-10 miles; $20: 10.1+ miles

Housing Instability Prevention Program (HIPP)

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HIPP offers time-limited rental assistance to help pay rent and other housing-related expenses for households experiencing an eligible housing crisis and are at risk of homelessness.​

Accepting direct referrals for all populations, including the following priority populations:​

• Participants with disabilities​

• Families with children (ages 0-17)​

• Head of Household Transitional-aged youth (TAY), ages 18-24​

• Head of household aged 55 and older​

Note: while currently accepting referrals, the program has limited capacity and referrals are reviewed in the order in which they are received.​

Spotlighted CIE Partner: Care Partners

Reviewed CIE Platform Updates

Changes are coming to our platform. Here is what you can expect to see after mid-January.

Searching for a Client

1. To eliminate endless scrolling, search results will now produce a maximum of 20 records.

Creating a New Client

1. Now able to add "Physical Address" information
2. Once more information is added on the Create Client tab, the system will double-check for potential matches

Check out what these changes look like:

In Case You Missed It!!

The 211/CIE San Diego Referral Search has been updated

with a focus on improving the mobile experience and aligning the desktop design for consistency.

The core functionality remains unchanged, while enhancements streamline navigation, improve the display of results, simplify filters, and make categories easier to understand and explore.

Stay Connected

On-Going CIE Resources

Meet with Partner Engagement Team

Self-Paced Training Opportunities

All things "Direct Referral"

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