Dear Friends of CIHF,
The end of a productive and successful Fall semester is fast approaching! Thank you to everyone who was able to attend our events this past year. We are always inspired by the shared vision in the fields of health, hospitality and design and the Institute's role in helping to create that future.
We are now looking forward to the New Year and Spring semester with several engaging opportunities for the CIHF community including our Spring Symposium: Reinventing Health Hospitality and Design, which will be held May 11-13, 2023. More information about the event and sponsorship opportunities is provided in this issue.
This semester CIHF welcomed 2 new Advisory Board members, Severine Petras and Gérard van Grinsven. Brief features on our new members are provided below.
Stay connected with CIHF! Click on the link and mark your calendars with our events! 2022-2023 CIHF Event Calendar
As ever, thank you to our community for your support and dedication to healthy futures!
CIHF Leadership Team
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Improving service excellence in healthcare, senior living, and wellness related organizations
Engage • Innovate •Inspire
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CIHF Events & Announcements | |
Spring Symposium: Reinventing Health, Hospitality & Design
May 11-13, 2023
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CIHF will host innovative thought leaders in healthcare, health policy, hospitality, wellness, and architectural design. The symposium will open with a welcome reception on the evening of Thursday, May 11. Our full-day symposium will start on Friday, May 12, to explore how decision makers and designers can respond to changing needs in mental health, work life balance, wellness, safety by design, affordable senior living, and other related areas. Together industry experts, academic scholars, leaders, and students will explore current challenges and possible evidence-based solutions with an interdisciplinary perspective.
Following the symposium, the third day, Saturday, May 13, will feature a more intimate hands-on thought design workshop led by Troy Savage. Designers will join healthcare and senior living leaders to collaborate in an interactive day of re-imagining the design of assisted living facilities in response to changing needs.
More information about registration will be forthcoming.
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Interested in supporting CIHF while being highlighted in symposium materials? Consider sponsoring a panel, meal, or coffee break.
Contact us at healthy-futures@cornell.edu for more information.
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Congratulations to our 2022 Photo Contest Winners! | |
The 2022 Student Photography Contest: Reinventing Health, Hospitality, and Design, was open to all Cornell students this fall. The winners were chosen during our Advisory Board meeting on Friday, October 28. | | |
1st place ($300 award), Untitled 1 by Damun Jawanrudi, MArch '22 | |
2nd place ($200 award), Waiting in the Window by Nicole Collins,
CALS, BS '25
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3rd place ($100 award), Serenity in the Modern World by Yuhjin Chung, College of Engineering, BS '25 | |
Honorable mention:
POV by Apurva Pandey,
College of Human Ecology, MA '23
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Honorable mention:
Love on the Hill by Qiyao Chen, BArch '24
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Waterstone Properties Kickoff Meeting with the Healthy Futures Undergraduate and Graduate Chapters | |
The Cornell University Healthy Futures Undergraduate and Graduate Chapters participated in the Waterstone Properties kickoff meeting last week with CIHF Advisory Board member and COO/Partner of Waterstone, Gérard van Grinsven. Waterstone gave an awesome overview of three exciting projects for the semester.
- Centralized Sterilization and Service Center research
- Innovative Orthopedic Operations market research
- Integrative Patient Experience Blueprint creation
We look forward to seeing the innovative ideas the students come up with!
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Are you a student interested in becoming a member of the Cornell University Healthy Futures Chapter?
We’d love to have you join us!
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Join us for our November Brown Bag Research Lunch!
Thursday, November 17, noon-1 pm EDT
Sack Suit, Statler Hall
RSVP via email healthy-futures@cornell.edu
Can't join in person? A Zoom link is available below.
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This month we are hosting our final Brown Bag Research Lunch of the semester featuring CIHF Faculty Fellow Nagesh Gavirneni along with Sudan Kulturel-Konak and Abdullah Konak, Food for Thought: Designing Nutritious, Enjoyable, Economical and Efficient Dining Services at Continuing Care Facilities.
The rapid growth of continuing care facilities has revealed the need for better dining services to meet nutritional, dietary and satisfaction needs of the community. During our discussion the researchers will address the problem of facilitating such programs and demonstrate new ideas for menu structures to improve a menu’s nutritional value and the ability for residents’ autonomy in making food choice decisions.
Read more about their research here.
Zoom link: https://cornell.zoom.us/j/91051405538?pwd=R3JsdFQ4VUd1VXpHYXRiMjBRb0h0QT09
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HerStories Podcast featuring Mardelle Shepley | |
"I am doing what I am supposed to be doing." Mardelle Shepley speaks about her work in design and senior housing on HerStories, a podcast led by, Severine Petras, CEO and Co-Founder of Priority Life Care and new CIHF Advisory Board member, about senior housing. | | | |
Fall eCornell Webinar: Affordable Senior Living | |
On October 14 we sponsored a live online session on Affordable Senior Living featuring insight from senior housing experts, who identified challenges and opportunities within the industry. We had 576 live views and over 1100 registrants! | | |
Photos from Mardelle Shepley's 2022 American College of Healthcare Architects Lifetime Achievement Award! | |
Mardelle’s achievement marks a historical moment for the college, as she is the first woman to win this prestigious award!
The ACHA Lifetime Achievement Award is the highest honor that the College can bestow on an architect and recognizes their significant body of work and distinguished contributions to the healthcare architectural community.
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Congratulations Mardelle! | |
Why This Entrepreneur Dedicated Her Life's Work to Helping Older People Enjoy Fulfilling Lives | |
Meredith Oppenheim, CIHF Industry Scholar, discusses the launch and growth of Vitality Society. The goal of Vitality Society is to build affinity around a proprietary philosophy so older people can live the most exciting and fulfilling lives and feel great in the process. | | |
Prior to entering operations in Senior Housing, Sevy’s investment banking career spanned a decade of lending and structuring debt solutions for Senior Housing & Healthcare. She began her career in Public Finance at Natcity Investments and moved to Chicago as an SVP for 5/3 Securities. Later at Merrill Lynch Capital she focused solely on balance sheet lending in Senior Housing. In 2009, she and her family changed their career directions as they saw a larger need in the affordable and publicly funded sector, as the growing demands in senior housing lacked private pay funds.
With her banking experience, she focused on identifying viable properties, producing lenders and investor pro forms & budgets that provided turn-around plans, including assistance in securing & structuring debt for the properties in areas that support alternatives to private-pay assisted living.
Priority Life Care currently focuses on 3rd party management partnerships and provides all services available to our seniors in Independent, Assisted Living and Memory Care communities. Their focus historically has been on buildings that require significant turnaround that includes licensing, rehab, additions of specialty care units and census growth. These 12+ years of operational expertise has since lent to operations of new developments, receivership appointments by financial institutions and operations of high-end private pay market rate communities further expanding PLC’s focus of supporting Independence of Seniors throughout the country.
As a family owned & operated business, she, her family, and management team have worked to create a family-centric model that permeates to the building level. Culture, career advancement & evolving training platforms are part of the cornerstone for co-workers who join the PLC team.
As CEO, Sevy is also charged with leading the company in pursuit of its purpose to support independence. She strives to empower and inspire her management team as well as Community level employees to be mindful of the importance of their roles serving their residents in their homes daily.
Education: BA, Sociology, University of Akron
MPA, Public Finance, University of Akron
Honors: PhD in Humane Letters, Tiffin University
Initaitives: Women in Leadership, Argentum Education Committee
Co-founder, Senior Housing Women’s Initiative
Advisory Board Member, Joe & Bella
Public Policy Committee Member, American Seniors Housing Association
Medicaid Advisory Board Member, Indiana Assisted Living Association
Host, Senior Housing Herstories Podcast
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Mr. van Grinsven is an entrepreneurial CEO offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency, productivity, and maximizing market penetration. Servant leader with proven success, managing cross-functional teams in both the hospitality and healthcare industries. Proud member of teams that have earned an unprecedented two Malcolm Baldrige National Quality Awards at The Ritz-Carlton Hotel Company in 1999, and the Henry Ford Health System in 2012. During his tenure at Cancer Treatment Centers of America, Gerard led the organization to be ranked fourth out of the 42 national hospital systems, tracked in the YouGov BrandIndex “Best Brand” survey. Mr. van Grinsven is one of the world’s most accomplished and recognized executives in customer service, delivering exceptional value by redefining world-class service standards. He is a highly regarded speaker, communicator and writer on the topics of driving growth and profitability through world-class service, the future of health care and creating a foundational patient experience in an era of value-based purchasing. His pioneering work and exceptional results in both luxury hotels and health care have forced competitors to emulate or be left behind.
Gerard has served as part of the global leadership team of The Ritz-Carlton Hotel Company, where he opened 26 luxury hotels in Asia, the Middle East, South America and the United States. He served in a leadership capacity at The Mandarin Oriental Bangkok Hotel, one of the leading hotels in the world.
Gerard then served as a senior executive with the Henry Ford Health System in Detroit, where he was President and CEO of the award-winning, 192-bed Henry Ford West Bloomfield Hospital. With no prior health care experience, he was hired three years prior to the $350 million hospital’s planned grand opening with complete oversight of design, construction, recruitment, staffing, on-boarding, program development and operational planning. After a successful tenure at the Henry Ford Health System, Mr. van Grinsven served as President and CEO of Cancer Treatment Centers of America (CTCA) from 2013 to 2015, a national network of five intensive cancer care hospitals. During his tenure, CTCA was the most profitable healthcare organization in the United States, consistently delivering superior outcomes in quality, patient satisfaction and stakeholder engagement.
In 2015, Mr. van Grinsven founded GHG - The van Grinsven Hospitality Group. GHG has partnered with top-tier healthcare providers to create a new hospitality model that synthesizes and operationalizes health and wellness, focused on safety, quality, compassionate care and a culture of highly emotional engaged stakeholders.
In 2022, Mr. van Grinsven joined Waterstone Properties as Chief Operating Officer. Like other consumer organizations, Gerard believes we need to treat people like valued and respected consumers, not by disease or payment, but by patient and consumer needs and their preferred engagement. GHG enables healthcare providers to deliver a one-of-a-kind patient experience, grounded in the principles of hospitality and a strong emotional engaged workforce.
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A team of researchers collaborated to uncover whether green space reduces violent crime and what types of interventions appear most impactful. We spoke with Dr. Mardelle Shepley of Cornell University and Dr. Naomi Sachs of the University of Maryland, two authors of the study, to understand how green space reduces violence and how cities can support community safety by investing in parks, trails, trees and more.
Read the article from Medium HERE.
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CIHF Sponsored eCornell Certificate Programs |
Faculty authors: Mardelle Shepley, Rohit Verma, Robert Newman, and Nick Frabrizio
This six-course certificate program provides you with in-depth instruction in effectively using evidence-based research to improve a healthcare environment. Core courses cover the critical components of healthcare facilities design planning. Learn excellence in change leadership, stakeholder management, and strategic alignment with organizational goals. Create your strategic plan and execute and assess it by using data to gauge impact. Learn some of the critical skills you need to lead your project to success or dive deeper to interpret technical facility design plans.
Find out more about this certificate HERE.
Faculty authors: Mardelle Shepley, Rohit Verma, Judi Brownell, and Alex Susskind
In this certificate program, you’ll explore best practices for service excellence at senior living facilities. Through examination of case studies and industry regulations, you will gain an in-depth understanding of the current senior living landscape. You'll have the opportunity to utilize the principles of environmental psychology to plan senior living facilities that support health and wellness through informed design. You’ll implement the PPO (product, people, and operational conditions) framework to assess the needs of an organization and apply industry trends to create food service operations that align with the needs of a senior living facility. Throughout the courses, you’ll explore how process thinking can improve your senior living facility by creating a process flow document and formalizing an action plan for decision-making. Finally, you will practice assessing the quality of a senior living organization, identifying areas for improvement through research and applying quality management approaches.
Find out more about this certificate HERE.
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Have you attended a fascinating virtual conference? Do you know of any webinars coming up that our community would be interested in? Published a paper? Earned a research grant?
If you have news to share - and we hope you do! - please email CIHF at:
healthy-futures@cornell.edu
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FOLLOW US ON SOCIAL MEDIA | |
At CIHF we are dedicated to building and expanding our community.
Social Media is an opportunity to reach audiences that may not come across the organization otherwise.
Click below to follow us:
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CIHF affiliates with Faculty Fellows from various Cornell colleges and departments, Industry Scholars from corporations and nonprofits, and Visiting Scholars and Academic Scholars from other academic institutions. Affiliates participate in collaborative activities, lead research or curriculum projects, provide feedback on strategic priorities, and create industry-focused deliverables that link hospitality, health, and design. | |
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Composed of senior-level leaders in industry from around the globe, Advisory Board members are representatives from Corporate Members. This diverse network collaborates with CIHF academics on projects and initiatives with a focus on integrating the fields of hospitality, health management, policy, and design. Advisory Board members participate in bi-annual meetings and conferences, as guest lecturers, speakers, and mentors to students, and as collaborators with Cornell faculty, researchers, and student groups. Membership provides a platform for industry professionals to connect, build lasting relationships, and collaborate across academia and business.
Learn about the benefits of becoming a Corporate Member
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