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Global CTO/ CPO/ Digital Transformation
Industries: Auto, Travel, Hospitality, Start-Ups
GK is a Citizen, lives in the Bay area, CA and is available immediately. GK has been hiring from me/ DKKD for over 10 years.
Employer was acquired, so redundant roles are being consolidated and eliminated.
Open to relocation for the right role.
Open to onsite, hybrid or remote roles with a willingness to travel.
Staff Managed: up to 200
Budgetary Responsibility: Up to $50M annually
Hierarchy / Report to: CEO, CIO
Education: BBA in Finance & Banking, Master of Science in Information Systems
Short Bio: Entrepreneurial-minded and accomplished versatile leader with 4 successful exits and a proven track record in driving innovation and managing complex technological environments. Skilled in guiding teams towards strategic objectives and building new business opportunities, including market and product development. Experienced in overseeing technology transformations across both software and hardware, with a strong background in cross-functional team leadership. Adept at defining company strategy and vision, making strategic decisions with leadership alignment, and leveraging deep technical expertise in coding and data analytics. Proficient in leading cybersecurity and AI strategies, managing budgets very effectively, and delivering exceptional customer experience and convenience.
Overview:
• CPTO: With 30 years of experience as a CTO and CPO, has led large-scale digital transformations and production development initiatives across the car rental, automotive and travel industry. Expertise spans managing high-budget projects, driving innovation, and optimizing operations to scale businesses effectively while maintaining a focus on cutting-edge technologies and product excellence.
• Architected Scalable Systems / Global Transformation: Designed and implemented modular and resilient system architectures, enhancing operational efficiency and scalability across multiple platforms. Expert in multi-cloud and has utilized many services in AWS including Amplify, Aurora, DynamoDB, etc.
• Start-Ups/ Secured Significant Funding: Successfully led fundraising efforts, securing over $100 million in investment for startups and facilitating growth from inception to successful exits.
• Scaled Technology Teams: Managed and expanded technology teams from 10 to over 100 professionals, fostering innovation and achieving high performance across diverse projects.
• Delivered Cost Savings: Achieved multimillion-dollar cost reductions through strategic budgeting, process optimization, and implementation of automation and RPA solutions.
• Innovated Product Development: Developed and launched high-impact products, achieving notable product/market fit and significantly increasing revenue and market share.
• Integrated Advanced Technologies: Spearheaded the integration of cutting-edge technologies, including AI and advanced cybersecurity solutions, aligning with market demands and enhancing system security.
• Enhanced Customer Experience: Improved customer engagement and satisfaction through the development of user-centric products and strategic market positioning.
• Led Multiple Successful Exits: Co-founded and led startups to successful exits, driving substantial value creation and demonstrating a strong track record in entrepreneurial success.
• Optimized Data Management: Implemented complex data models and big data technologies (BigQuery, Looker), improving data-driven decision-making and enhancing AI model training.
• Streamlined Operations: Implemented process automation and optimized IT operations, resulting in increased productivity and efficiency across the organization.
• Designing distributed systems: Data Models and architecture of code / systems to support a true 100% redundant, resilient system. Build cloud innovative systems like Salesforce Telephony, Analytics Data Lake, helping all departments including finance to include AI in invoicing. Implemented multiple automation scripts all over the company to increase productivity & revenue.
• Hands-on Technical: Still excels as a Java hands-on coder.
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CUSTOMER PROGRAM MGR; BUSINESS DEVELOPMENT MGR; IT SERVICE SALES EXECUTIVE
AW is a US Citizen, lives in Austin, TX and can be available starting in mid-January 2025.
Open to onsite, hybrid or remote.
Open to travel as needed
Why Available: In the fall of 2024, Cisco Systems announced they would reduce their workforce by 7% based on a strategic shift and focus on Artificial Intelligence (AI) and Cyber Security. In the process of streamlining management-level positions, 5,900 roles across business development, customer success, IT delivery, and IT resource staffing positions were eliminated.
Size of staff managed: 10 professional service sales staff covering Southern US region
Education: Associate of Applied Science, Electronics & Telecommunications
Military Experience: Gulf War Decorated Veteran (US Air Force)
Certifications: Power of Cisco + Splunk Technical (2024); Cisco Webex Insider User Group (2023); Cisco ONEx Agile Fundamentals (2022); Cisco Business Critical Services (BCS) 3.x Delivery Enablement (2021); Cisco Business Development Manager Green Belt (2021); Information Technology Senior Management Forum (ITSMF) Management Academy Graduate (2021); ITIL 4 Foundation Certificate in IT Service Management (2019); Project Management Institute (PMI) Member (2005 - Current); Certified Information Systems Security Professional (CISSP) Issued July 1998 - Expired July 2007; Microsoft Certified Systems Engineer (MCSE) Issued May 1996 - Expired Dec 1998
Career Summary:
- Strategic Service Delivery: Directed IT service delivery for 80+ enterprise accounts, aligning cross-functional teams to achieve seamless implementation and client satisfaction.
- Revenue Generation: Secured over $50 million in service bookings through proactive pipeline development and innovative service strategies.
- Client Relationship Leadership: Built trust-based relationships with IT executives, successfully resolving complex challenges to enhance client retention and satisfaction.
- Cross-Team Collaboration: Coordinated across sales, delivery, and customer success teams to streamline IT service processes and deliver tailored solutions.
- Technical Expertise: Proficient in advanced IT systems, including network security, cloud solutions, IoT, SD-WAN, and collaboration tools, enabling effective service delivery.
- Operational Oversight: Revamped communication and workflow processes to improve efficiency, transparency, and overall delivery outcomes for enterprise clients.
- Industry Expertise: Delivered customized IT solutions for clients in industries such as healthcare, energy, financial services, and manufacturing, addressing unique operational challenges.
- Program Management: Managed multiple simultaneous delivery projects, ensuring alignment with business objectives and maintaining high standards of quality.
- Problem Resolution: Spearheaded issue resolution for a global manufacturing client, overcoming critical challenges and restoring trust in IT service delivery.
- Award-Winning Performance: Recognized with Cisco’s Chairman’s Club (Top 1%) and Sales Champion (Top 10%) awards for exceptional service delivery and sales performance.
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