CLIENT ADVISORY
GPA customer service phone queue changes
July 30, 2021

To all our valued GPA customers:
 
To better assist our customers and in the interest of promoting safety, the Georgia Ports Authority Customer Service Center is implementing a speech recognition feature on its phone system effective Monday, Aug. 2.  

This feature gives GPA customers the ability to use hands-free voice commands. To use this feature, call 912-963-5526 and provide a few words about the information needed.

Command options will include last free day, gate hours, chassis and TWIC/Credentialing. The phone will automatically route customers to the appropriate queue based on their needs.

We hope you find this new feature useful.

For questions, contact GPA's Customer Service Center at 912-963-5526, csv@gaports.com or the online chat at gaports.com.
**For text alerts providing updates for weather, road, port operations etc.: Text GPAUSER to 888-777**

Customer Service
Customer Service Center | Georgia Ports Authority