The August Issue Includes:

  • This Thursday's Webinar
  • New Feature!
  • Kudos
  • Applause, Applause!
  • What 'Ya Gonna Do When They Come For You?
  • OMG! There Is a Snake On My Property!
  • August Free Webinar Spotlight
  • Upcoming 2021 Webinars
  • CM On Demand Webinars
  • Affidavit Request
  • Did You File Your Annual Corporate Report?
  • Need a New Management Company or Other Vendor? We Can Help!
  • Have You Submitted Your Current Board Information?
  • See Social Media as a Communication Tool Rather Than a Trend
  • The CM Florida Statute Service
  • Most Awesome Board Member Mugs
  • Follow us on Facebook and LinkedIn
  • CM YouTube Videos
  • About CM Update
  • Our Sponsors
Disclaimer: Formatting and images may appear differently
on your device based on the device settings.

When replying with a question or a statement, please include your full name and legal name of your Association, if you are a Board or Committee Member and/or Resident, and if you are a manager, your name, name of the your Management Company or if you are an independent manager, the name of the Association you manage. No acronyms, please unless your legal name is an acronym. This will expedite our reply to you as our database is by Association or Management Company.
Don't Miss Thursday's
Social Media Webinar!

Too many times this author has seen badly missed opportunities by Board Members to head off problems for their Associations in Social Media that might lead to litigation or even heading off a potential problem at the pass. There are also lost opportunities to put your Association in a good light which will help build your credibility and positive relationships.

Thursday's webinar is all about these issues and so much more. Sign up for our free Thursday webinar at 6 p.m., featuring Partner, Alan Schwartzseid, and Social Media Expert, Shelby Rogers of On Target Digital Marketing, for a lively discussion how your Association can make the most of social media and avoid the "eve of destruction." For more information or to make a reservation, please see the article on this class below.
Starting with this issue, we have a brand new feature for you to voice your opinion, ask a questions, make suggestions, or just give us your thoughts on the topic. At the end of each section, there will be a "Comment" button. Simply press the button, add your thoughts, etc., add your name, position within the community, and name of your Association or Management Company.

We will then publish all the comments, try to answer the questions, etc. in the next CM Update. If you do not want your name published, simply end the comment, etc., with DO NOT PUBLISH NAME. Instead of your name, we will publish it as "HOA President in Orange County, Condo Resident in Brevard County, Manager in Lake County" or something similar.
We received the following comments from an On Demand Board Certification Class Survey. Charles McInytre of RG HOA, left these kind words:
 
“As a property owner, I had reached out to Clayton & McCulloh before this online training class. Clayton & McCulloh was prompt and Professional regarding that previous inquiry. Likewise, I have found Clayton & McCulloh to act in the same professional & prompt manner per this inquiry with the attorney firm.
Thank you so much for "being available" as a practicing attorney firm to private individuals and or HOA, if there is no conflict. That is very rare act to be done within today's climate, I suppose. It also makes Clayton & McCulloh special and truly for the people which is a bit lost within the profession today, as I see it.
The "I walk the line" On Demand Board Certification training program that the firm has prepared and provided is excellent.
I would recommend the training to anyone who intends to serve on an HOA Board. I wouldn't change anything. So there are no additional suggestions or comments about that. Well played, Clayton & McCulloh!
Thank you kindly again and best regards to you!”
Everyone is touched when they receive kind words about their actions. Our firm is no exception. Clients have asked us over the years "is there some place that they can submit a compliment that would get to the right person and also give them some internal recognition?" To that end, we created a "Kudos" page on our website to provide people an opportunity to recognize members of the firm.

Did one of our attorneys or staff go above and beyond to help you?

  • Has one of our attorneys or staff members gone above and beyond on your behalf?
  • Did you receive a great result in a case as a result of our attorneys and paralegals expertise?
  • Did someone in our Billing Department provide more information on an invoice?
  • Was our Client Services Department helpful in handling a non-legal matter for you?
  • Did our receptionist brighten your day with her greeting?
  • Or maybe you had a positive experience with our webinars or other complimentary services, such as referrals or assistance after hours?
  • Perhaps you would like to share with the firm your appreciation of our representation of your Association or a particular case?

Our staff will be recognized internally at our monthly meetings or a firm email with your kind words.

If you would like to submit a "Kudo" to be shared with that staff member or attorney, you may do so by selecting the button below. Your kind words are not automatically published in our newsletter or Facebook page unless you specifically authorize same.
Man slapping face at laptop
View it Now on CM On Demand!

"What ‘Ya Gonna Do When
They Come For You?"
And They Will Come!

Bad Board Members! Like the headline says, what are you going to do when they get on the Board and board life becomes so much more challenging to say the least? Some Board Members just throw up their hands and hope the bad board member will go away. But in reality, does that really happen? Usually not. And in many instances, it can get even worse. So, what do you do with one of these “problem children?” 

Well, we have some answers for you in our brand-new CM On Demand presentation of “Bad Board Members: What ‘Ya Gonna Do When They Come For You?”   The original presentation of this class was April 29, 2021, featuring our Partner, Russ Klemm, and our Director of Public Relations, Arlene Ring. This duo teamed up to present the legal and practical solutions in working with bad board members. This 1½ hour class received rave reviews when originally presented. And, if you like this class, make a reservation for our September 30, 2021, class “Who Does What? Officers' Duties Breakdown” featuring Arlene Ring and Partner Alan Schwartzseid. 

Also, don’t forget to complete a Survey with your thoughts on the class, ways to improve, your thoughts on the speakers, and other items of interest. We are holding monthly random drawings of the surveys each month for these elective classes. Each month, the lucky winner will receive a gift card. So, view the class now! We could pick YOUR survey!


OMG! There Is a Snake On My Property!

By Arlene Ring, Director of Public Services
How many times have you gone into your yard only to be greeted by a snake? Or had one enter your home? See one of your pets playing with a snake? Your first thought that flashed through your mind was probably “Is it poisonous? How can I kill it?” 

Most of us have a strong reaction to seeing a snake and we want to know “what kind of snake is this?” The next question is “is it poisonous?”  There are several ways, but for almost instant answers, join the Facebook, “What Kind of Snake Is This? Florida.”  This page features admins who have all the answers and hundreds of members who really know this area. You can take a photo of your “guest,” post it on the Facebook Page, and within just a few moments someone will post a response. This group can identify the snake, advise if it venomous, how to encourage your “guest” to move on to a better location, or about its habitat and habits. 

From this page, this author learned the correct “term” to ask whether this snake’s bite could cause death or other ill effects is “venomous,” not “poisonous” as so many people refer to snakes. It is a private page, so you must join before you can view the page or post. This group is a very good source of information on the snakes in Florida providing snake identification services, how to keep snakes out of your property, why some snakes should be welcome on your property (and if they are there, what hidden dangers or problems you may not be aware of), and much more.

On your Facebook search bar, simply type in “What Kind of Snake Is This? Florida” and you will be directed to the page. You will need to answer several questions and then be admitted to the group, and become knowledgeable about the snake world. You may even get over your fear of snakes.

Our Upcoming

AUGUST

Webinar!
Social Media Bulletin Brd
Are You On the Eve of Destruction?
Effective and Destructive
Posts on Social Media

Thursday, August 26th
6:00 - 8:00 p.m.

Door Prize Awarded

Social media is a very effective method to keep residents advised of important events and operations of community associations. It can be a blessing and a curse for Community Associations. You can post something that you feel is great, but then comes the backlash! Wording a post the wrong way can result in bad press for your Association and even possibly, litigation. So how can you maneuver these tricky waters and make social media work for your Association and avoid the pitfalls? Our goal is to help you hit a home run and avoid a blow out for your Association.

Our attorney will discuss the legal pitfalls of social media and Shelby Rogers of the Marketing Firm, On Target, will discuss how to turn social media into a bonanza for your Associations and what not to do.

Featured Speakers: Partner, Alan Schwartzseid and Shelby Rogers of OnTarget

Registration Deadline: 3:00 p.m.
Wednesday, August 25th


Upcoming
Free 2021
Webinars
Rescheduled From April 22nd!

Elements of
Community Association Insurance

Thursday, September 16th
6:00 - 7:30 p.m.

This Class is being offered for
One (1) Manager Credit
Course No.: 962817

Community Associations can be complex and each Association will have their own unique set of exposures and liabilities. During the presentation, the speakers will help simplify and walk you through the insurance process and the major coverages each Community Association needs to be aware of as they purchase their insurance. This course will touch on state statutes, underwriting requirements, different types of carriers available, and coverages all Associations and their managers should understand. Whether you are experienced or just starting in Community Associations, this course will provide a level of content for everyone.

Speakers: Jared Pizzuti and Kevin Halvorsen
of Sihle Insurance

Registration Deadline: 3:00 p.m.,
Tuesday, September 14th
2021 Live Question & Answer Session for
Mobile Home Parks

Thursday, September 23rd
6:00 - 7:45 p.m.

Door Prize Awarded

This class was created for those individuals who took our CM On Demand Mobile Home Park Board Certification Class. There is no subject matter taught - just pure Question & Answers. As the CM On Demand class was pre-recorded there was not a Q&A session included, this class meets that need!

Attended another company's Board Certification Class? No problem! You are still welcome to attend and listen but cannot ask questions. BUT in listening to others' questions, you might get your questions answered! This is a common scenario.

This class is for those Associations governed by Florida Statute 723. Please check your Association’s Governing Documents to ensure that you are governed by this Statute before making a reservation as we would not want you to discover that you took the wrong class. 

Featuring Partner, Russ Klemm

Registration Deadline: 3:00 p.m.,
Tuesday, September 21st
Who Does What?
Officers' Duties Breakdown

Thursday, September 30th
6:00 - 8:00 p.m.

Door Prize Awarded

Think you know what responsibilities each Board Member has? What does the Vice President do? This class will cover the responsibilities of officers on the Board and a few that you may have overlooked and/or had not considered. We will also cover items that every Board Member should know about their Association. Our mission is to maximize the efficiency of your Board by attending this class. This class is taught by Arlene Ring. Partner, Alan Schwartzseid will be available to answer legal questions.

Featuring our Director of Public Relations,
Arlene Ring, and
Partner, Alan Schwartzseid

Registration Deadline: 3:00 p.m.,
Tuesday, September 28th
2021 Live Question & Answer Session for Homeowner Associations

Thursday, October 14th
6:00 - 7:40 p.m.

Door Prize Awarded

This class was created for those individuals who took one of our CM On Demand Homeowner Board Certification Classes. There is no subject matter taught - just pure Question & Answers. As the CM On Demand class was pre-recorded there was not a Q&A session, this class meets that need!

Those individuals who took one of our live Homeowner Board Certification Webinars are also welcome to join this class. Attended another company's Board Certification Class? No problem! You are still welcome to attend and listen but cannot ask questions. BUT in listening to others' questions, you might get your questions answered! This is a common scenario.

This class is for those Associations governed by Florida Statute 720. Please check your Association’s Governing Documents to ensure that you are governed by this Statute before making a reservation as we would not want you to discover that you took the wrong class. 

Featuring Partner, Alan Schwartzseid

Registration Deadline: 3:00 p.m.,
Tuesday, October 12th
Money
To Special Assess or Not to Assess?
That is the Question!

Thursday, October 21st
6:00 - 7:30 p. m.

What do you do when your Association is faced with a major project and reserve funds are not adequate to cover the cost? What if you are faced with an unexpected emergency such as clean up after a storm or a pipe bursting unexpectedly? What are your options? In this webinar we are going to discuss the various factors and key components when faced with the decision to fund improvements and repairs. Topics will include: Project Cost Financing, Special Assessments, Documentation, Collateral, Loan Structure, Term Loans and Non-Revolving Line of Credit, Revolving Lines of Credit and Their Uses, Repayment and Prepayment, and Which Players Should be Involved in the Process and Decision Making.

Featuring, Cathi Dorn & Randy Pennington
of SouthState Bank and
Partner Alan Schwartzseid

Registration Deadline: 3:00 p.m.
Tuesday, October 19th
Coyotes, Bears, & Toads - Oh My!

Thursday, October 28th
6:00 - 8:30 p.m.

Door Prize Awarded

Florida is being over-run with several invasive and nuisance animals:

  • Coyotes are running rampart killing pets;
  • Bears are entering our communities with no fear;
  • Poisonous cane toads are encroaching on Central Florida with fatal results for our pets;
  • Irresponsible pet owners allow their dogs to run free to possibly attack your residents and other pets. 

This class is based on one of the most talked about subjects on social media - especially on Nextdoor. This class will deal with the nuisance animal population that is increasing and affecting residents of communities. What steps, if any, can an Association take to deal with these nuisance animals? The objective of this class will help you identify the problem and suggest possible solutions to this growing area of concern. This class was one of most requested classes from Board Members over the past two years. Our Attorney and two Guest Speakers will host this class.

Featuring Senior Partner, Ken Clayton
and Guest Speakers
Leo Cross of Florida Wildlife Trappers, and
Lauren Barth from Florida Wildlife Commission


Registration Deadline: 3:00 p.m.,
Tuesday, October 26th
CM On Demand
Board Certification Classes

We now have two new On Demand classes!

Paradigm Presents: The T's of Telecommunications for Communities
Speakers - Don & Elise Johnson of Paradigm Broadband Group
What’s the difference between fiber and copper systems? Is there compensation from providers to communities for individual subscription services available? Have you considered a bulk agreement for internet or TV services at a discounted price? Find out what’s on the table for your community. We welcome you to join our Valued Business Partner, the CEO of Paradigm Broadband Group, an expert in the broadband industry, as he describes "The T’s of Telecommunications," covering such topics as technologies to consider, terms to negotiate, tactics to look out for and timing.

Working With Acts of God
Speaker - Senior Partner Neal McCulloh & Lou Biron of Sihle Insurance
Normally, Community Associations just have to contend with hurricanes, tornadoes, fires, sinkholes, and severe storms. Last year brought us a pandemic with far-reaching repercussions. Our Senior Partner, Neal McCulloh, and Guest Industry Speaker, Lou Biron of Sihle Insurance, will address the legalities, serious issues arising in preparation and the aftermath of these acts of God, and possible solutions to these life changing challenges.

We now feature three Board Certification Classes, as well as our 2020 Vendor Panel discussion "Oh, What A Night!," "Paradigm Presents: The T's of Telecommunications for Communities" and "Working With Acts of God" all on demand.

You can take these classes at 2:00 a.m. on a Saturday, or whenever your heart desires. There are deadlines to view the Board Certification classes.

Some points to remember:

  • Please don’t sign up for a Board Certification class unless you have put aside 2 – 2 ½ hours to view within twenty-one (21) calendar days of making the reservation. ("Oh, What A Night!," "The T's of Telecommunications for Communities," and "Working With Acts of God" have no restrictions.

  • DO NOT SHARE THIS LINK. This is an automated system and if you share it with someone else, they will not receive credit. Each person must complete the reservation form themselves. If you want to take more than one class (e.g., the HOA and the Condo class), complete two separate forms, putting the Association’s name that you are signing up to receive certification for.

  • If we do not receive a survey within twenty-four hours of your completion of the class (be honest as the webinar software is a tattletale and will let us know if you are naughty), we regret that we cannot provide your certification.

  • Upon successful completion of the course, you will receive your Certificate within five (5) business (not calendar) days.

For the most part, this is an automated system. Please read the website reservation form and your Confirmation and Instructions email in depth as it will expedite receiving your Certificate. 

Please review your website Reservation form before hitting the "Submit" button as errors will prohibit it from going through. Wait up to three minutes to see the receipt banner which is the confirmation it went through.

So, pop the popcorn, pour your favorite beverage, grab your pen and pad, settle in your easy chair, and view this class on your computer, smart phone, or tablet! 

To find our new CM On Demand classes, click on the button below. Then simply select which class you want to take. Upon completing a short registration form, you will receive an instructional email with the link to the class and instructions on how to receive your Certificate of Attendance. 

Another personalized service from Clayton & McCulloh, the firm that Embraces CommunityShouldn't your Association have a law firm that puts you first?
Here's What People Are Saying About the
Board Certification Classes!

About the HOA Class"I feel more confident now having been informed. Before viewing the "I Walk the Line" presentation, I didn't know what I didn't know. Now I realize that I need a better student of the laws in order to be a better board member." David Doster - Countryside PUD Unit XIIA HOA

About the COA Class: "As a new individual to condominium living and being on their board, this was an excellent introduction. Would highly recommend this course to board members ASAP in their application process." James Pinkerton - Old Ponte Vedra Beach Condominium.

About the MHP Class: "This was very informative ane enlightening. The length of the seminar was good and the information covered was most appropriate." Thomas Stamates - Water Oak Estates HOA
Don't Want to Take the
Certification Class?

If you prefer not to take the certification class, please use the button below to request an Affidavit "opting out" of taking the class.
Did You File Your Annual Corporate Report?

The deadline for Florida corporations – both for profit and for non-profit – to file their annual Corporate Report is May 1st. The State begins to administratively dissolve corporations in September if the report has not been filed by the first of September.

Why is it important to file your Corporate Report? Besides complying with State regulations, it protects the corporate entity and those individuals serving it. At one time or another, many Associations are under the mistaken belief that if they do not file a Corporate Report, their Association simply ceases to exist. To one extent, that is true, but regrettably that is an incomplete assumption with serious consequences. Your Association may still have all the responsibilities of operating the Association and property owned by the Association including maintenance. But what has also been accomplished is that the failure to file has opened up the Board of Directors to personal liability. We have all seen the corporate movie thrillers where the term “piercing the corporate veil” is thrown around a lot. Well, you may have given the opposing side a very large gift because they can now pierce the corporate veil, and instead of having the Association possibly liable for damages in litigation – now individual members of the Board (or the ones listed on the last filed corporate report) could now be personally liable and can be sued individually with no protection.

If you have not yet filed your corporate report, please do so immediately. The State may waive reinstatement fees if you do it quickly. If you would like assistance with this task or have more questions, please call us.
Time for a New Manager or a New Vendor?
We Can Help!

It's that time of the year again when Associations are thinking "Wow! This is more work than I want to do" or "Not sure about our present manager - maybe we should look into possibly hiring a new one?" Does this describe how you are feeling?

If so we can help. Whether you are a client or a non-client, we provide a complimentary Management Company Referral Service to help you find a Manager or a new Manager! If you have a Manager presently, we always recommend trying to work it out with them as you have a history which is quite valuable. If you are uncomfortable about approaching your current Manager or Management Company, as one of our clients, we can contact the company or manager to see if we can assist in resolving the issues.

Do you need a landscape, insurance, painting, or roofing company? We can help! We also offer a complimentary Vendor Referral Service to help you find vendors who work with associations like yours. We have many vendors that we can refer to you and your fellow board members to help make your job easier.

For more information on this service, please call our Director of Public Relations at our office via extension 129 or at (407) 808-2553 after hours/weekends. You can also make a request by clicking the button below.
Have You Submitted Your Current
Board Information to Us?

Clients, it is very important to submit your current Board information to us within thirty days of being elected. Simply use this link. Why is it important? Check out the reasons on this form.

Coming in late August - brand new service - a link for non-clients to update their Board Information.
See Social Media as a Communication Tool Rather Than a Trend
 
By On Target Digital Marketing

Social media was created to be just that — social. While now it’s easy to lament how certain platforms have devolved into popularity contests or places for misinformation to win out, the most successful pages are the ones who engage with their audience. These brands understand that talking with people instead of at them wins new followers. Don’t let comments go untouched or a tag go unrecognized.

From a logistics standpoint, communication between accounts tells a social media algorithm “hey, these guys are doing a great job of using our platform to communicate. We’ll let more people see this content. Clearly something is working.” The minutiae of algorithms change all the time and vary across platforms. But one thing is certain: the more people you have engage with your content (especially through comments), the more likely your content will be seen by a broader audience.

“Wait, that’s it? That’s all it takes?” Yes, seriously. All it takes for a meaningful, lasting social media presence are these three pillars. But how your group applies those pillars on a variety of platforms is where all the fun begins. At On Target, we’re in the business of meaningful social media marketing — not blowing smoke with a big numbers game. Not everyone will be the perfect audience to buy your product. Our goal with every client is to use marketing to drill down to the audience who wants to engage with your company, foster those relationships, and keep them coming back for more. Fake numbers have no place in the real world. That’s why we encourage a steady stream of content and quality organic social media strategies to give your brand longevity and honesty with customers that will outlast the latest algorithm. If you don’t know where to get started with your social media strategy, give us a call or send us an email
 
Contact On Target at (407) 830-4550 for more information or visit www.ontargetdigitalmarketing.com.
The CM Florida Statute Service

Yeppers! You asked for it! And it is now here! The Florida Statute Service. Through the years, our clients have requested copies of the Florida Statutes in a presentation format and we have now answered their call. There are four books:
Homeowners Association (Chapter 720)
Condominium Association (Chapter 718)
Mobile Home Park (Chapter 723)
Cooperatives (Chapter 719)
Each book features a custom handsome forest green binder with gold inlay. Chapters are tabbed and each page has been placed in a sheet protector. The Books include the various Statutes relevant to the particular book’s community type plus a bonus of numerous educational, legal informational articles on the basics of operating your Community Association. 

Complimentary annual updates to the books will be provided electronically on the 15th of September and January of each year.  The cost of each book is $70.00 (includes tax). Order by clicking the button below.
Most Awesome Board Member Mugs

Do you know of a Board Member that is really awesome? Would you like to thank another Board Member for their service? Managers – here’s a way to show your appreciation to your Board Members! Buy one or more of our beautiful gold metallic Most Awesome Board Member Mugs. Order your mug today! You may have it shipped to you or pick up at a seminar/our Maitland office.
Get The Latest Trending News!

Follow us on Facebook and you will receive:

  • Late Breaking News on topics affecting Community Associations
  • Seminar Invitations
  • Legal Updates
  • Human Interest Stories
  • Much more

This isn't your parents' Law Firm Facebook Page. Like Us on Facebook!
Follow us on LinkedIn

Follow CM on LinkedIn and you will receive:
  • Legal Articles for Community Associations
  • Advance Notice of Seminars, Webinars, and Special Events
  • Legislative Updates
  • Professional Manager Themed Information
  • and more!
Follow our Director of Public Relations,
Arlene Ring and you will receive:
  • Articles addressing practical issues with solutions for Community Associations' Board & Committee Members
  • How-To articles for Board and Committee Members
  • Special Interest Information for CAMs and Community Association Vendors
  • and more!
Have You Ever Checked Out Our
Individual YouTube Videos?

Did you know that several of our attorneys and staff have an individual YouTube video? No? Check out our videos below by clicking on the YouTube logo next to the person's name.
Ken Clayton,
Founding & Senior Partner
Neal McCulloh,
Founding & Senior Partner
Russ Klemm,
Partner & Litigation Chair
Arlene Ring, Director of Public Relations
About "CM Update"

The CM Update is a monthly digital newsletter, a complimentary service for our Association Clients and Managers. CM also features an additional monthly digital newsletter, "The Green Marble," an occasional special edition for CAMS "For Managers Only", an annual "Community Chat" (delivered to your home via USPS), and "CM Special Editions." These publications are published by our Public Relations Department. If you have any questions, comments, or suggestions about this newsletter, please contact us at pr@clayton-mcculloh.com.

You are receiving this e-mail as you fall into one of the following categories:

*You are currently a client or client's manager; 
* You have requested to be on our mailing list;
*As a former member of BCAM and NECAM you are
provided a complimentary subscription to the CM mailing list;
*By attending one of our seminars, you agreed to be part of our Confidential Mailing list.

If you elect to be removed from this e-mail service, we will no longer be able to send you seminar invitations, information on changes in the law concerning Community Associations, newsletters, or any other information regarding the Community Association industry.  We sincerely hope we can continue to assist you with the challenges that face Community Associations today through this service. 

When replying with a question or statement please include your name and the legal name of your Association or Management Company (no acronyms, please, unless your legal name on the Article of Incorporation lists an acronym.)
Thank You!

We would like to take a moment to thank our 2021 Valued Sponsors. These companies are experts in the Community Association field. There are special nuances that should be considered before hiring a company to handle your work.

We hope that you will consider securing a bid for their services for your Association or in your personal lives. These Valued Sponsors are leaders in their industries and we are thankful they partnered with us this year.

Please remember that simply by clicking on their logo, it will take you to their website where you can learn more about their services as well as hire them.
Diamond Sponsors
Gold Sponsors
Orlando Office: Maitland
The Clayton & McCulloh Building
1065 Maitland Center Commons Blvd.
Maitland, FL 32751
Phone: (407) 875-2655
Fax: (407) 875-3363 
Toll Free: (888) 793-1486
After Hours - 24/7: (407) 808-2553