February 9, 2023

Dear Community Partner:

Thank you for your partnership in our shared commitment to serve New Yorkers in need. We hope that this communication, as well as the community-wide conference calls, continues to serve as an important platform to share information and answer your questions. We will continue our work toward the shared goal of fighting poverty, income inequality, and addressing homelessness in our city with care and compassion for our clients, staff, and provider partners.  

As a reminder, please reach out to DSS Outreach at DSSoutreach@dss.nyc.gov to be added to the list of invitees for the community-wide call and sign up here be added to the distribution list for this weekly communication. The next community call will be held on March 14, 2023 at 4 pm. Invites with the Zoom link will be sent the week prior.

We continue to share important updates as well as an ongoing synopsis of the information shared in prior communications on our DSS Community Updates page. We encourage you to use and share this link to answer questions on the many topics we have covered during the pandemic. 

NYC Free Tax Prep: Tax Season 2023

The Department of Social Services/Human Resources Administration (DSS/HRA) is partnering with the Department of Consumer and Worker Protection (DCWP) for the City’s Annual Tax Season Initiative to help working individuals and families learn about and claim the Earned Income Tax Credit (EITC)and the Non-Custodial Parent (NCP) EITC in order to reach more eligible New Yorkers. New Yorkers who earned $80,000 or less in 2022 can use NYC Free Tax Prep to file for free with the help of an IRS certified Volunteer Income Tax Assistance (VITA)/Tax Counseling for the Elderly (TCE) volunteer preparer. NYC Free Tax Prep volunteer preparers can help New Yorkers claim valuable tax credits, including a bigger NYC EITC (Earned Income Tax Credit).

Help spread awareness so that New Yorkers don’t miss out on valuable tax credits or spend their money on tax prep fees. Below are some tools to help amplify NYC Free Tax Prep:

• Digital Toolkit
• Print materials.
• Download flyer in: English | Español (Spanish)
• Download multilingual brochure.

Note: Additional translations will be available on the DCWP Tax Campaign page in the coming weeks.

Quick Links:

Official NYC Free Tax Prep URL: nyc.gov/taxprep

DCWP Twitter, Facebook, and Instagram handle: @helloDCWP

Hashtags: #FreeTaxPrep #EITC

DSS Community Partner Directory Questionnaire

In our efforts to maintain current and accurate contact information for all of our community partners, we are asking for your help to update our communications contact list by completing our brief questionnaire.

This form is open to all employees and volunteers of community-based organizations, and all are encouraged to complete it. It will only take a few minutes to complete, and all your responses will remain confidential. Click here to get started.



We appreciate your participation!

DSS One Number Initiative

On January 30, 2023, DSS launched OneNumber, an agencywide initiative which consolidates most of DSS-HRA’s Interactive Voice Response (IVR) system telephone numbers into one telephone number. The DSS OneNumber initiative will modernize and expand the Agency’s call center capabilities, as well as provide clients with the ability to remotely request assistance and receive information about their benefits and services. The DSS OneNumber is a new Interactive Voice Response (IVR) system that will consolidate most of the Agency’s separate IVR systems into one public-facing customer service number. It will also provide clients with self-service and agent-assisted supports for some of the Agency’s largest benefit programs, including SNAP (Supplemental Nutrition Assistance Program), Cash Assistance, Medicaid, HASA (HIV/AIDS Services Administration), and HEAP (Home Energy Assistance Program). Stand-alone numbers, including the SNAP On-Demand interview number and the Homebound Customer Service Unit number, will, however, remain in place.

Streamlining phone numbers and IVR systems under the DSS OneNumber will make it easier for DSS-HRA clients to get the information they need by accessing one number with a comprehensive menu. Notable features of the DSS OneNumber include:

• Direct Dialog: Allows callers to use their voice to navigate through the menu in certain languages. Touchtone navigation will also be available.
• Multi-language support: DSS-HRA will be in full compliance with Local Law 30 by offering menu options and responses to self-service inquiries in all required languages. In the first phase, the DSS OneNumber will be in English and Spanish, rolling out in additional languages by phase two. At any point, the caller can speak to a DSS-HRA agent to request interpretative services through Language Line.
• Call Back Assist: Instead of waiting on hold during periods of high call volume, callers can opt to receive a call back from the Agency when their position in the queue is reached.

Calls placed to an existing agency phone number that is part of the OneNumber consolidation will be automatically forwarded to the DSS OneNumber. Individuals who are deaf or hard of hearing and use a videophone and/or communicate using American Sign Language (ASL) can still reach DSS-HRA by calling 347-474–4231.

A list of the programs and their corresponding phone numbers that are being consolidated under OneNumber can be found on our website here. Some numbers are not being consolidated as part of OneNumber. Those can also be found on our website.

COVID-19 Emergency Allotments to SNAP Households Ending After February 2023 

SNAP Emergency Allotments (EA) will be issued to all Supplemental Nutrition Assistance Program (SNAP) recipient households that receive benefits for the months of January and February 2023.

Under the Consolidated Appropriations Act of 2023, SNAP Emergency Allotments are scheduled to end after the February 2023 issuance. The continuation of the SNAP Emergency Allotments is no longer tied to the continuation of the Public Health Emergency. As such, households currently receiving SNAP benefits will see a reduction in the monthly benefits they receive with the end of these emergency allotments. 

To inform SNAP households of the upcoming reduction in benefits, the Office of Temporary and Disability Assistance will implement a targeted outreach campaign which will include the following:

• The Frequently Asked Questions (FAQ) for Emergency Allotment (EA) SNAP Benefits page on the OTDA website has been updated to reflect important information on the discontinuation of supplemental EA benefits.
• The FAQ will include links to and/or information on:
• SNAP Emergency Allotments are Ending Household letter (forthcoming) 
• SNAP EA Ending flyer
• SNAP EA Ending social media announcement
• Text blast content and details
• A letter titled, SNAP Emergency Allotments are Ending, will be mailed to all SNAP households beginning in February, informing them that February is the last month they are eligible to receive EA and advising those who have experienced a loss of income and/or an increase in expenses which may result in an increase in their normal monthly SNAP benefit amount, to report changes to their local department of social services.
• This correspondence will be generic and won’t be personalized to a household’s specific case or budget. 
• The letter will include the Connect EBT hyperlink and phone number (1-888-328-6399) to check card balances.
• The letter will also include the OTDA hotline number: 1-800-342-3009. Note: the hotline IVRS and operators will not be able to provide more specific information beyond what will be included in the household letter and the EA FAQ webpage. 
• OTDA will also deploy at least three text blasts during the first three months of 2023 to SNAP households to increase awareness that EA benefit issuances are ending and allow as much time as possible to prepare. The text messages will be sent from 1-877-902-0684. Clients can be informed that these text messages are legitimate and are not spam or a scam. The texts will use the following language:
• January Message: NY OTDA: SNAP Emergency Allotments (EA) end in February. Learn more: otda.ny.gov/EA-SNAP
• February Message: NY OTDA: This is the last month for SNAP Emergency Allotments (EA). Learn more: otda.ny.gov/EA-SNAP
• March message: NY OTDA: SNAP EA benefits have ended. Only regular SNAP will be issued in March: otda.ny.gov/EA-SNAP

Additionally, to help ensure clients are appropriately notified of this change to their upcoming monthly SNAP benefit amount HRA/DSS will:

• Post a statement regarding the change on the agency and ACCESSHRA websites, which will also link to OTDA’s website and flyer.
• Issue an email notification to SNAP households with email addresses on file.

Bureau of Eligibility Verification (BEV) – Resuming Operations

The DSS Bureau of Eligibility Verification (BEV) has resumed operations. Similar to pre-COVID operations, DSS is now making necessary BEV referrals during the Cash Assistance eligibility interview. Unlike pre-COVID, however, BEV investigative interviews are being conducted over the phone. Cash Assistance applicants who are referred to the BEV for investigation will receive verbal notice of the date and time (two-hour window) when to expect the BEV investigator’s call. DSS will also mail the client a BEV referral with the date and time of the telephone interview. BEV will make a second outreach call if the first call is not answered. 

Medicaid Easements

Under the Consolidated Appropriations Act of 2023, the continuation of Medicaid easements is no longer tied to the Public Health Emergency (PHE). As such, as of April 1, 2023, the easements will begin to be lifted. At that time, continuous coverage will no longer be required. This means that all cases with authorization dates ending June 30, 2023 will undergo full review with no easements applied. Clients will be required to provide all documentation for application and renewal as was required pre-pandemic. Beginning on July 1, 2023, all new applications will return to full eligibility review including full documentation. All Federal matches will also be back in use.

City Services for Asylum Seekers Arriving in NYC

As of February 5, 2023, over 44,700 asylum seekers have gone through the system and been offered a place to rest at night since last spring. Over 28,800 asylum seekers are currently in the City's care. The City has opened 85 emergency shelters and 6 HERRCs to meet this unprecedented need. This does not reflect the total number of asylum seekers in New York City, it does not include those who are staying with family, friends, and networks here after being connected.

Additional information on the City’s efforts to support asylum seekers can be found here.

Ride for Half Price – Fair Fares

Encourage everyone to ride for half price with Fair Fares by sharing our Social Media Fair Fares toolkit and short video. Share and amplify!

Many CA and SNAP household members can ride for half price. Each non-elderly adult should log into Access HRA or creating an account if they are not the head of the case and click “Enroll Now” button.

The Fair Fares NYC program offers eligible New Yorkers regardless of immigration status a 50% discount on NYC subway and eligible buses and Access-A-Ride paratransit fares. NYC residency requirement does not include a minimum timeframe.

Fair Fares enrollment is simple and can be completed online: Apply for Fair Fares on ACCESS HRA!

If you need assistance to apply or have questions please visit the Fair Fares website to find a location near you. Fair Fares enrollment assistance is also available at the NYC Asylum Seeker Resource Navigation Center. 

Clients who need a replacement card or a refund can visit an office or mail in their damaged or expired card to: 

Fair Fares NYC

P.O. Box 7099

New York, NY 10008-7099

Clients who mail their card must include their Fair Fares Client ID number, first and last name, date of birth, in the envelope with the card.

All new cards and replacement cards will be mailed to the client.  

Fair Fares Updates and Outreach Materials

The City has created Fair Fares outreach materials - including palm cards, brochures, and posters that can be ordered by community organizations and others. Please use the Design and Print Ordering System (DPOS) website, after registering on the login page.

Additional Resources and Information

Employment Opportunities with the City of NY

The Department of Social Services is holding a career fair on February 28, 2023 from 10 am – 4 pm. The Job Fair will be held at:

NYC Business Link

123 William Street, 6^th floor

New York, NY10038

DSS-HRA-DHS are looking fill all open positions which include: Case Worker, Job Opportunity Specialist, and Eligibility Specialist, and more. 

Please refer to the flyer for more information, and share widely. 

The City Dept. of Administrative Services (DCAS) manages job recruitment for city government, including examinations for Civil Service. Start at this page, or search for jobs here (to search by agency or area of interest) or here (to search by job ID# or agency) Below is a small selection of jobs currently available: 

Department of Social Services:

• Client Services Counselor (Social Worker) – Job ID# 574258
• Job Opportunity Specialist – Job ID#552883
• Eligibility Specialist – Job ID#553797

Administration for Children’s Services

• Youth Development Specialist (50 positions) - Job ID# 554430
• Child Protective Specialist (125 positions) -Job ID# 556821
• RA (Reasonable Accommodations) Specialist - Job ID# 557385 

Office of Management and Budget Office of Management and Budget

• Unit Head for Sanitation Unit – Job ID# 563683
• Budget Analyst for the Labor Contracts Analysis Unit – Job ID# 554394

Office of Technology and Innovation 

• Director, Agency Solutions – Job ID# 535255 
• Associate Data Engineer – Job ID# 520079 
• Chief Engineer, Mayor’s Office of Media & Entertainment – Job ID# 538050 

Manhattan Community Boards Membership Applications Open

The 2023 application cycle for Manhattan Community Boards, is open through 3/17/23. Current members who wish to serve another term must reapply. Community Boards provide New Yorkers with an opportunity to participate in local democracy and decision making, helping to shape the future of Manhattan. Community Boards touch every aspect of life: parks, sanitation, education, land use, and public health.

Composting Expansion Schedule

The City has announced an expansion of the curbside composting program, scheduled to provide curbside composing to all boroughs by October 2024. For more information on the announcement visit: https://www.nyc.gov/office-of-the-mayor/news/084-23/mayor-adams-roadmap-nation-s-largest-compost-collection-program-including-achieving#/0

Expansion schedule below:

• March 27, 2023: Service restarts in Queens following a brief winter pause and becomes year-round. There will be no further seasonal breaks in any borough.
• October 2, 2023: Service begins in Brooklyn.
• March 25, 2024: Service begins in Staten Island and the Bronx.
• October 7, 2024: Service comes to Manhattan, marking the first citywide curbside composting program ever.

Drop off composting sites continue to be available here.

Temporary Water Bill Amnesty 

As New York City recovers from the pandemic, the Department of Environmental Protection (DEP) is offering this limited one-time amnesty with up to 100% interest forgiveness for all delinquent customers. Those who owe water and wastewater charges may be eligible for this amnesty offer.

For more information and to confirm eligibility use the Amnesty Look Up Tool.

For questions or concerns, please see FAQ’s.

NYC Service Partnership Applications

NYC Service is currently accepting applications for NYC Civic Corps AmeriCorps members. All 501c3 organizations in NYC are welcome to apply to host NYC Civic Corps members. NYC Service recruits and places full-time NYC Civic Corps AmeriCorps members at select partnering community-based organizations for 10 months.

Applications should demonstrate how members would advance the partner organization’s mission through building, developing, or managing volunteer programs. Organizations are notified of acceptance in the Spring and are expected to host members Sept. ‘23 - June ‘24.

Applications must be submitted by February 22, 2023. Visit nyc.gov/hostciviccorps for more information and to apply!

New York City Council Fiscal Year 2024 Discretionary Funding Application Filing Period

Each year the New York City Council allocates discretionary funds to not-for-profit organizations to meet local needs and fill gaps in City agency services. Awarded discretionary funds contracts are for a single fiscal year. Discretionary funding is allocated only to not-for-profit; community-based social services providers. For-profit entities may not receive discretionary funds, except when the primary not-for-profit contractor subcontracts or consults with a for-profit entity as part of the delivery of services. Such subcontracts and consultants must be only an ancillary part of the funded program funded, not the primary basis for the discretionary award.

There are several categories of discretionary funding used by the City Council, each serving different purposes. The following categories have developed through Council practice over the years, and are subject to change in the future:

Member Local Initiatives: Each Member of the Council receives an amount each year to meet local needs in the Member’s district, known as “local initiatives”. Borough Delegations also allocate funding. Various factors including local needs, the Member’s request, and other considerations determine the amount. Uses of local initiative funding are not limited to any particular purpose or agency, except as otherwise restricted by Council policy, PPB rules, and applicable law.

City Council Local Initiatives: Organizations may apply for funding directly to the Speaker, or Members may request that the Speaker fund an organization whose scope of services exceeds their individual ability to fund, or which serves a larger geographical area. This is often referred to as the “Speaker’s list.”

Member Aging Discretionary Funds: Each Member receives an annual amount to fund senior services in his or her district through the Department for the Aging.

Member Youth Discretionary Funds: Each Member receives an annual amount for the provision of services for youth or community development through the Department of Youth and Community Development.

Anti-Poverty Initiative: Council Members receive additional discretionary funding based on the number of people in their districts below the Federal Poverty Line; compiled by the American Community Survey (ACS). ACS is a continuous survey that individuals respond to throughout the year. Poverty statistics presented in ACS reports and tables adhere to the standards specified by the Office of Management and Budget (OMB). Based on these figures, Council Members will receive additional funds ranging from $25,000 (Lowest Poverty Figures) to $100,000 (Highest Poverty Figures) in $25,000 increments.

Citywide Initiatives: The Council may also initiate programs for addressing community needs that it feels are lacking by existing agency programming. To extend the reach of agency programs to underserved communities or populations. In most cases, the Council will provide funding to specific not-for-profit providers. Initiatives are usually citywide in scope, although they may focus on high-need communities or populations.

Eligibility criteria include an organization being incorporated as a not-for-profit current registration with the New York State Attorney General’s Charities Bureau (unless exempt) and having a valid Federal Employer Identification Number (EIN). All organizations wishing to receive any one of the six types of discretionary funding directly from the Council must submit a Council Discretionary Funding Application. The application solicits information about an organization’s experience, qualifications, and integrity, and the project or service for which the organization is requesting support.

All not-for-profit community-based organizations that wish to apply for discretionary funding for FY 2024 must submit an application by the submission deadline of Tuesday, February 21, 2023. More information can be found here and the application can be found here. For any issues or questions regarding the FY 2024 application, please contact discretionary@council.nyc.gov. 

New Digital Resources to Support NYC Outreach

PEU is proud to partner with many of you to support New Yorkers and get them the benefits they deserve. We’re grateful for our collaborations to serve New Yorkers. So, we’re excited to announce a new collection of digital resources, toolkits, and flyers available for your use! This content helps connect New Yorkers to housing benefits, tenants' rights, health coverage, and more. 

We hope that you can share this with your teams to help us support New York City residents. We have posting text, translations, and graphics in many sizes. Find all resources on our website at nyc.gov/PEURESOURCES.

The NYC Public Engagement Unit GetCoveredNYC Event Round-Up

GetCoveredNYC has continued to connect New Yorkers to health coverage and health information during the New Year. We’ve partnered with our partners at the Office of Citywide Health Insurance Access and Queens Public Library on a series of Health Insurance 101 Workshops, presented during NYC Health + Hospitals’ Health Care Access digital info sessions, and continued our routine tabling efforts at libraries, community centers, and HRA offices in every borough. Excitingly, we just launched our weekly social media roundup of GetCoveredNYC events, helping people find free health care support in-person. We just posted this week’s round-up, check it out here and give it a share!

GetCoveredNYC provides free assistance for New Yorkers seeking to enroll in health coverage, regardless of immigration status or income. Our Specialists speak over a dozen languages and conduct outreach to proactively identify uninsured New Yorkers and help them get access to health care and other health-related benefits. Learn more about GetCoveredNYC here or connect with a Specialist by calling 311 and say "GetCoveredNYC" to connect with a Specialist.

RFP For Humanitarian Emergency Response and Relief Centers (HERRCs)

The NYC Economic Development Corporation has released a Request for Proposals (RFP) for a license agreement or lease or other agreement to operate one or more Humanitarian Emergency Response and Relief Centers (HERRCs) with at least 60,000 usable sq ft. The RFP and Q&As are available to download at this link. Responses are due Friday, 1/27. 

DOE Information Sessions for 3-K, Pre-K, Kindergarten, and Gifted and Talented Programs

Below is the remaining info sessions for NYC admissions for 3-K, Pre-K, kindergarten, and gifted and talented programs:

2/15/23 from 6-7 pm. Interpretation services will be available in Bangla, Korean, Spanish

Each event will be hosted live online; visit schools.nyc.gov/ESEvents the day before the event to find the password and any other information needed to join, as well as how to receive interpretation. Log onto Zoom at the event’s start time here.

The Mayor’s Public Engagement Unit (PEU) started tabling on a limited basis at the Queens Borough President's Office to offer enrollment and renewal support for Homeowner Tax Exemption and Rent Freeze programs. , in collaboration with their partners at the NYC Department of Finance (DOF) and NYC Department for the Aging (NYC Aging), launched a week of action to enroll eligible residents to housing benefit programs, like Homeowner Tax Exemption and Rent Freeze programs, that help New Yorkers save money on housing costs. To kick off the week of action, PEU, DOF, and NYC Aging held a press conference Tuesday, December 13th at YM & YWHA of Washington Heights and Inwood. The press conference highlighted the importance of enrolling in both rent freeze and homeowner tax exemption programs as soon as possible before its March 15th deadline. Staff from PEU, DOF, and NYC Aging were onsite canvassing with information about the programs and helping people enroll. 

Homeowner Tax Exemption Deadline: Wednesday March 15th, 2023  

Learn about eligibility requirements for these programs by visiting PEU’s Tenant Support Unit website or by calling PEU’s Rent Freeze Hotline at 929-252-7242 to connect with a PEU Specialist for assistance.

Health-Related Updates

COVID Vaccines

The CDC has approved the use of updated Covid booster shots that specifically target the two prominent omicron subvariants, BA.4 and BA.5.

To be eligible for the new bivalent booster you must be at least two months out from completing your primary two-dose vaccination series or your last booster and be aged 12+ for the Pfizer shot and 18+ for Moderna. If you have recently had Covid, you must be fully recovered with negative tests to receive another vaccine.

Find a location to receive your booster shot here.

COVID-19 Testing

Resources and information about COVID-19 Testing is available at the NYC Test and Treat home page, as well as our COVID-19 Community Updates page.

Free at-home COVID-19 rapid tests are available to order online and by phone from the Federal Government. These rapid tests give results within 30 minutes. Lab drop-off is not required.

Every home in the United States is eligible to order 4 free at-⁠home tests per residential address. Tests were shipped out starting the week of December 19, 2022.

The United States Postal Service will deliver tests to anyone who wants them. All orders in the continental United States will be sent through First Class Package Service.

If you provide an email address, you will receive email notifications with shipping updates. Once your order is shipped, you will receive an email with an estimated delivery date and a tracking number. You can track the status of your delivery on USPS.com.

Online

Learn more and order free at-home COVID-19 rapid tests at covidtests.gov.

By Phone

You can get assistance by phone if you are having difficulty accessing the internet or need additional support to place your order.

• Agency: Centers for Disease Control and Prevention
• Division: Test Kit Fulfillment Line
• Phone Number: (800) 232-0233
• Business Hours: Daily: 8 AM - Midnight
• Staff is available during business hours. Most languages are available through a representative.

Test-and-Treat

The New York City Test & Trace Corps, established during the beginning of the COVID-19 pandemic, is rebranding as the Test & Treat Corps to reflect the priority to provide New Yorkers with lifesaving COVID-19 treatments.

New Yorkers can visit nyc.gov/covidtest to find a city-run testing site most convenient and accessible to them. Multiple COVID-19 treatments are available for people ages 12 and older and can be delivered to New Yorkers’ homes for free. 

For more information on COVID-19 treatments, call 212-COVID19 and press 9 or visit nyc.gov/health/covidtreatments. Calling 212-COVID19 provides New Yorkers an immediate connection to a clinician who can refer them to monoclonal antibody treatment or prescribe antiviral medications, like Paxlovid, and arrange to have it delivered to their home that same day.

Federal COVID-19 Resource Website

The Biden administration has introduced covid.gov, a federal website meant to help Americans who are infected with the virus find the treatment they need quickly and at no cost. On the website, people can find locations to get tests and anti-viral pills, find the locations of vaccination sites and places to acquire high-quality masks; fill out a form to order eight free at-home coronavirus tests per household; view their community’s risk level according to the Centers for Disease Control and Prevention; and get general information on Covid symptoms, treatment, testing and travel.

The website is available in English, Spanish and Chinese. The administration is also making all these tools available over the phone through the national vaccine hotline at 1-800-232-0233 (TTY 1-888-720-7489), which supports over 150 languages.

AfterCare Program for Long COVID

The NYC Test & Treat Corps AfterCare program has launched a hotline for New Yorkers seeking information and resources to recover from Long COVID. New Yorkers who are suffering from or suspect they may have Long COVID can now call AfterCare Navigators directly. AfterCare Navigators are health outreach specialists with experience supporting people during their COVID infection and will assess patients for their specific health and social needs and connect them to Long COVID resources. AfterCare Navigators connect patients to holistic resources – including physical and mental health referrals, community support, and financial assistance – to address the various physical symptoms, as well as the social and economic impacts, that New Yorkers with Long COVID may experience.

New Yorkers can call 212-COVID19 (212-268-4319), select their preferred language, and press 4 to speak directly to an AfterCare navigator. Learn more on the AfterCare website and through AfterCare’s Long COVID recovery guide.

Disability Information and Access Line (DIAL)

The trained staff at the Disability Information and Access Line (DIAL) can provide assistance with:

• Ordering tests.
• Understanding instructions for test administration and test results.
• Providing alternative instructions for traditional at-home tests for people who are unable to access, read, or understand the manufacturer’s version.
• For those who cannot use an at-home test, DIAL operators can:
• Assist with ordering “swab and send” kits to collect a sample and mail it back for results.
• Connect callers to local organizations for assistance locating other testing options in their community, including in-home testing programs or transportation or companion support to visit a community-based testing site.

Call 888-677-1199 Monday-Friday from 9 a.m. to 8 p.m. (Eastern) or email DIAL@usaginganddisability.org.

Community-wide Conference Call

We look forward to your continued participation on our quarterly briefing calls and your ongoing work to help make sure that the critical information shared here and in our quarterly calls is being communicated to our shared clients.

The information contained in this communication is a synopsis of what is being shared on our community-wide conference calls as well as new developments and useful information regarding other City benefits and services. All of the information included in each of our prior communications, since March 2020, is available on our website on the Community Updates webpage.

Thank you for your partnership in serving our fellow New Yorkers in need of our services. If you have any questions or concerns about the issues covered in this communication or on our community-wide conference calls, or if you would like to be added to our distribution or community call invitation list, please reach out to the Office of Community Outreach at DSSoutreach@dss.nyc.gov.

In partnership,

Gary P. Jenkins

DSS Commissioner