March 29, 2022
Dear Community Partner:
Thank you for your partnership in our shared commitment to serve New Yorkers in need. We hope that this communication, as well as the bi-weekly community calls, continues to serve as an important platform to share information and answer your questions. We will continue our work toward the shared goal of fighting poverty, income inequality, and addressing homelessness in our city with care and compassion for our clients, staff, and provider partners.
As a reminder, please reach out to DSS Outreach at DSSoutreach@dss.nyc.gov to be added to the list of invitees for the Tuesday call and sign up here be added to the distribution list for this weekly communication.
We continue to share important updates as well as an ongoing synopsis of the information shared in prior communications on our DSS COVID-19 Community Updates page. We encourage you to use and share this link to answer questions on the many topics we have covered during the pandemic.
Ida Relief for Excluded New Yorkers Extension
New York State will now allow new applications for the Ida Relief for Excluded New Yorkers program to be submitted through close of business on April 29, 2022. For more information, New Yorkers can call the Office of New Americans (ONA) Hotline at 1-800-566-7636 (M-F, 9a - 8p, translators available) or visit an Ida Relief Community Partner location. Program staff will work with the client to assess eligibility and obtain documentation needed to make a financial claim.
The following organizations will provide assistance:
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Bronx - Catholic Charities Community Services, 402 East 152nd Street, Bronx, NY 10455
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Brooklyn - Chinese American Planning Council, 4101 8th Ave, 4th Floor, Brooklyn, NY 11232
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Queens - MinKwon, 133-29 41st Avenue, Suite 202, Flushing, NY 11355
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Queens - Make the Road, 92-10 Roosevelt Ave, Jackson Heights, NY 11372
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Staten Island - Make the Road, 161 Port Richmond Ave, Staten Island, NY 10302
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Nassau - Economic Opportunity Commission of Nassau County, 134 Jackson Street, Hempstead, NY 11550
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Suffolk - Make the Road, 1090 Suffolk Ave, Brentwood, NY 11717
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Westchester & Rockland - NeighborsLink, 27 Columbus Ave, Mount Kisco, NY 10549
New York State Private Health Insurance Application Deadline for 2022 Extended
The open enrollment period for New York State private health insurance
coverage for 2022 is extended through the end of the Public Health Emergency (PHE) which is currently through May 31, 2022. Visit nystateofhealth.ny.gov for more information.
GetCoveredNYC helps New Yorkers in the five boroughs enroll in health insurance, including low- or no-cost options, under the Affordable Care Act (also known as Obamacare). Complete the form at nyc.gov/GetCoveredNYC to receive free enrollment assistance in your language. You can also call 311 or text CoveredNYC (SeguroNYC en Español) to 877877 to be connected to a GetCoveredNYC Specialist.
Medicaid Easements Updates
Medicaid easements have been extended through May 2022. This includes the automatic extension for cases with an authorization that ends in January through May 2022 even if the client doesn’t submit their renewal. Medicaid clients scheduled to renew a case that had or has an authorization end date in March 2020 through May 2022 automatically had or will have their Medicaid coverage extended for 12 months, even if the renewal is not returned. Any case that is closed during the COVID-19 emergency for failure to renew or failure to provide documentation will be re-opened and coverage restored to ensure no gap in coverage.
Excess income cases will be extended for six months but will still be expected to meet their surplus to obtain coverage. (Note: Clients with active COVID or in quarantine may request coverage until they can make a surplus payment.) The NYS Department of Health is not sending notices to these Medicaid clients to let them know that their Medicaid coverage has been extended.
SNAP and CA Waiver Extensions
OTDA has extended the following waivers through May 31, 2022, or the end of the month after which the public health emergency declaration ends, whichever is earlier:
- Permission to submit SNAP and Cash Assistance applications and recertifications by telephone with HRA staff. In order to submit an application by telephone, applicants should reach out to Infoline to be referred for assistance.
- Partial interview waiver for SNAP
Mayor’s Public Engagement Unit’s Tenant Helpline
The Public Engagement Unit’s Tenant Helpline serves as a one-stop-shop to inform New York City tenants about their rights and connect them to housing-related resources, including free legal services. Because tenants who call the helpline are frequently experiencing a range of connected hardships, the Helpline also offers assistance with additional City programs like SNAP, Cash Assistance, Homebase, and One-Shot Deals, and helps with applying for State programs like rent relief and unemployment insurance. If you are at risk of eviction or experience a housing-related issue, please call 311 and ask for the Tenant Helpline.
Emergency SNAP Allotments
As it has in previous months, the State Office of Temporary and Disability Assistance (OTDA) will issue an emergency SNAP supplement to households receiving SNAP benefits in March 2022. The emergency allotment will be the difference between their budgeted allotment and the maximum allotment for their household size or $95, whichever is greater. Further information is available here. As a reminder, these benefits are not on a regular schedule. If clients want to know when their emergency SNAP allotments are available, they can check their available SNAP balance at https://otda.ny.gov/workingfamilies/ebt/.
On October 1, 2021, permanent changes to SNAP went into effect, resulting in a sizeable increase in the benefit issuance by household size. SNAP households have continued to receive emergency allotments on top of this permanent increase. Once the emergency allotments are no longer being issued, the permanent SNAP increase will remain in effect, but families and individuals will see a decrease in the total amount of SNAP received per month. Additional details will be shared as they become available.
Extension of Remote Fair Hearings
OTDA will continue to conduct Fair Hearings - to the greatest extent possible - utilizing telephone, video, and other means of communication through March 12, 2023, under the second one-year extension of a demonstration project originally set to expire in March 2021.
Incoming Fair Hearing Telephone Calls
Clients or applicants who are expecting a telephone call for their Fair Hearing should be reminded to ensure that their phone settings will allow calls to get through even if they are from unknown numbers. Fair Hearing calls may come from an unfamiliar or unknown number, so anyone expecting a Fair Hearing call should answer any incoming call to make sure they do not miss their Fair Hearing.
IDNYC Updates
IDNYC’s On-the-Go/Mobile Command Center is deployed at Far Rockaway High School (District 79) for public enrollment (limited capacity and by appointment only) from 10:00 am – 5:00 pm as of March 23, 2022.
Home Energy Assistance Program (HEAP) Season Extended
The Regular and Emergency HEAP benefit components have been extended to April 29, 2022, or until funds allocated to these components are exhausted, whichever comes first. The Season had previously been scheduled to close on March 15, 2022.
A second Emergency benefit will be available to applicants from February 22, 2022 through April 29, 2022, when the Emergency component closes. The eligibility criteria for the second Emergency benefit will be the same as the first Emergency benefit. Applicants must have exhausted, or have unavailable to them, both the Regular benefit and the first Emergency benefit to be eligible for the second Emergency benefit. First and second Emergency benefits must not be issued concurrently. For example, those who received a regular HEAP benefit and then applied for an Emergency HEAP allocation in the first round of HEAP Emergency benefits, and have exhausted these benefits, and are again in a heat and/or heat related energy emergency may now be eligible for a second Emergency benefit. They must continue to meet the eligibility criteria (linked above) for Emergency benefit assistance.
Applicants can call 212-331-3126 for HEAP assistance.
Applying for HEAP
In response to questions received on our bi-weekly call, we are happy to announce that HEAP applications can now be submitted via fax at 212-387-1639.
As a reminder, to apply for HEAP, please contact 212-331-3126 or visit the ACCESS HRA website for instructions here. HEAP applications are available for download here. Please note, the HEAP application can be downloaded from ACCESS HRA, but cannot be submitted through ACCESS HRA at this time.
All HEAP applications need to be completed, signed by the applicant or their authorized representative and faxed to 212-387-1639, returned by mail, or dropped off at an HRA Job Center.
The completed application can be mailed back to HRA at:
NYC DSS/HRA/HEAP
PO Box 1401
Church Street Station
New York, NY 10008
Applicants can check on the status of a HEAP application by calling the State OTDA Helpline at 800-342-3009.
Virtual ACCESS HRA Trainings
DSS is offering online ACCESS HRA training sessions. These are open to all CBOs and elected officials’ offices. Please see the training descriptions below and register for an upcoming session.
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The ACCESS HRA Overview provides a general overview of the three main components of ACCESS HRA: the client-facing website, the mobile application, and the provider portal case management tool.
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The Provider Portal Webinar provides an in-depth overview of the ACCESS HRA Provider Portal. After completion, participants will be familiar with the features of the Provider Portal case management tool.
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The ACCESS HRA Benefit Application Webinar walks through a simulated benefit application step-by-step. After completing this training, participants will be familiar with the ACCESS HRA application process for SNAP, Cash Assistance, and Emergency Assistance (One-Shot Deal) and with how to use the ACCESS HRA Mobile App to submit documents.
ACCESS HRA System Updates - Join Mailing List
Updates related specifically to ACCESS HRA, such as new releases, outages and scheduled maintenance, are shared periodically with our partners via e-mail. If you would like to receive these communications, please click here to sign-up for our ACCESS HRA mailing list.
Additional Resources and Information
Social Security Administration Service Updates
Starting in early April, the Social Security Administration will add more in-person appointments and offer in-person service for people without an appointment. People who can access services online or by phone should continue to do so, when possible. More information is available at: How to Get Help from Social Security.
Navigating Housing Court and Evictions – Panel Presentation
The Franklin H. William Judicial Commission is presenting a virtual program on Navigating Housing Court and Evictions. The panel will include Housing Court Judges, court personnel, and tenant and landlord attorneys to provide information on navigating NYC Housing Court, the Right to Counsel, eviction procedures and housing assistance programs.
March 30, 2022
6:00 pm – 7:30 pm
Microsoft Teams – register here
Department of Housing Preservation and Development Educational Sessions
The NYC Department of Housing Preservation and Development is presenting sessions of use to homeowners and building owners this month. There are two sessions left in the series:
NYC Votes Trusted Ambassador Training for Partners
NYC Votes is looking for partners to become Trusted Messengers to the communities and populations they serve. Partners in this program will share information and materials they receive from NYC Votes with their communities to increase voter engagement. Upcoming training will be offered via Zoom on Wednesday, April 27 from 6pm – 7pm. Register here.
NYC Votes is also recruiting individuals as volunteers for their Relational Organizing program to become “trusted messengers” to their communities by providing their friends, family, and neighbors with voting and election information. Training is scheduled for Wednesday, April 6 from 6pm – 7pm. Register here.
Opioid Overdose Prevention Programs (OOPPs)
To expand access to naloxone in NYC, organizations can register to become Opioid Overdose Prevention Programs (OOPPs). After registering with the New York State Department of Health (NYS DOH), OOPPs can order overdose rescue kits at no cost from the NYC Department of Health and Mental Hygiene (NYC DOHMH) to give out to clients, patients, staff and community members.
To register and operate as an OOPP, organizations must:
- Identify a Clinical Director and a Program Director:
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A Clinical Director is a health care professional who can prescribe medication.The clinical director signs naloxone order forms and issues standing orders to allow designated staff at your organization to dispense naloxone under their medical license. They do not have to be employed by your organization. If you need help finding a clinical director, email naloxone@health.nyc.gov.
- A Program Director is a staff member who is passionate about overdose education and can coordinate naloxone dispensing, manage inventory, and submit reports to the NYC Health Department and NYS DOH. Program Director responsibilities can be shared among organization staff.
- Have key staff trained by the NYC Health Department to dispense naloxone.
- Order supplies from the NYC Health Department (at no cost).
- Assemble and give out overdose rescue kits.
- Provide overdose response instruction with every overdose rescue kit dispensed. This instruction can be provided in five-minute conversations or in longer, more formal group settings.
- Submit monthly reports to the NYC Health Department and quarterly reports to NYS DOH.
NeighborhoodStat RFP for East New York and Castle Hill
NeighborhoodStat (Community Led Approached to Public Safety) is a program developed by the Mayor’s Office of Criminal Justice as part of the Mayor's Action Plan for Neighborhood Safety (MAP). NeighborhoodStat brings together community-based-organizations and local residents to identify public safety priorities and the implementation of solutions.
United Way of NYC is calling on any interested community-based organizations who have ties to East New York (BK) and Castle Hill (BX) to respond to funding opportunities for NeighborhoodStat in these communities. The RFP opened on March 28th and closes on April 18th. Interested organizations can:
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Email nstatinfo@uwnyc.org to register for ongoing communication about the RFP
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Attend an info session on March 29 at 4pm, hosted by UWNYC & MOCJ. Click the link to register.
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Attend live Office Hours: UWNYC & MOCJ will be available for any questions about the application on April 6 at 3pm. Join the live office hours here.
Medicare Information, Counseling, and Assistance
The NYC Department for the Aging (DFTA) Health Insurance Information, Counseling, and Assistance Program (HIICAP) is a completely free resources to educate Medicare beneficiaries about:
- Medicare Part A and Part B plans
- Medicare Part D prescription drug plans and the Elderly Pharmaceutical Insurance Coverage (EPIC) program
- Medicare Advantage (Part C)
- Medigap insurance to supplement Original Medicare
- How Medicare works with retiree coverage
- Medicare Savings Programs and Low-Income Subsidy to help pay costs
To connect with a HIICAP counselor, call Aging Connect at 212-244-6469 (212-AGING-NYC) or call 311 and ask for HIICAP.
DFTA will be hosting a series of free Medicare Orientation Sessions intended for those who are new to Medicare, or who plan to enroll soon. The class includes information on Medicare Part A and Part B, Medigap/Medicare Supplement insurance, Medicare Advantage plans, Medicare Part D, EPIC, and the Medicare Savings Programs.
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Wednesday, April 6th from 2pm – 3:30pm
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Tuesday, April 19th from 2pm – 3:30pm
Child Care Options for Families Experiencing Homelessness
Families living in shelter or temporary housing may be eligible for childcare assistance, including vouchers and contracted care through DOE or ACS. This includes families who may be sharing the housing of others due to loss of housing, economic hardship, or similar reason (“double-up” situations).
Families living in shelter or temporary housing may apply for a childcare voucher with ACS by:
Shelter Social Work staff are available to assist in the application process. Each shelter has an assigned childcare liaison tasked with ensuring that families are connected to childcare. There are also DOE staff who do enrollment workshops in shelter with families.
The Early Care & Education Programs for families experiencing homelessness flyer is
The Office for Faith-Based and Community Partnerships (OFCP) Survey
The Office for Faith-Based and Community Partnerships (OFCP) works to build bridges among City government, diverse religious communities and nonprofit organizations to better serve all New Yorkers. OFCP will reflect the diversity of religion, race, gender, ethnicity and sexual orientation of the New Yorkers it will serve. This survey was created as a tool to better understand and respond to the needs of faith-based leaders across the city. The survey can be accessed here.
Tax Season Information
Important tax season reminders:
For more information and to learn about virtual, drop-off, and in-person tax assistance options, visit nyc.gov/taxprep or call 311 and ask for tax preparation assistance.
Available tax credits:
The Earned Income Tax Credit (EITC) for families and individuals with low and moderate incomes. This year, for the first time, filers aged 19-24 and over 65 without children can claim up to $1,502. As of 2022, filers can use their 2019 or 2020 tax year to maximize EITC benefits. Additional tax credit information can be found here.
Child Tax Credit for parents with children age 17 and under is a benefit worth between $3,000 – $3,600 depending on the child’s age. Parents don’t need to have had income to claim the credit; those who got some advance payments in 2021 (those payments started in July) must file to get the rest of their money. The children being claimed need to have Social Security Numbers (SSN), but the filer does not.
Child and Dependent Care Credit is for parents who pay for childcare for children under 13 or the care of dependent adults can get back up to $4,000 in care expenses for one qualifying person and up to $8,000 for two or more people.
Paid Safe and Sick Leave Law
As a reminder, under New York City's Earned Safe and Sick Time Act (Paid Safe and Sick Leave Law), covered employees have the right to use safe and sick leave for the care and treatment of themselves or a family member, to seek legal and social services assistance, and more.
The amended paid sick leave law also provides private-sector employees who are covered by the NYC Paid Safe and Sick Leave Law with an extra four hours of paid leave per child under the age of 18, per COVID-19 vaccine injection. The time can be used to take their child to get vaccinated or to care for their child if they experience any side effects from the vaccine. The leave is retroactive to November 2, the day when the Centers for Disease Control and Prevention (CDC) approved vaccines for children 5-11 years old.
Employers and employees can visit nyc.gov/workers or call 311 for more information about the NYC Paid Safe and Sick Leave Law, including the required Notice of Employee of Rights, which is available in 26 languages, one-page overviews for employers and employees, and the complaint form.
Ready Up NYC Webinar Series
"Ready Up NYC" is a monthly webinar series focused on providing preparedness tips to all New Yorkers. Upcoming Ready Up NYC webinars are as follows. Register here: https://bitly.com/ReadyUp2022
- April 21 - Community Emergency Response Team Volunteer Program (CERT)
- May 19 - Disabilities Access and Functional Needs Preparedness
- June 23 - FDNY CPR Training
COVID-19 Related Updates
COVID-19 Vaccine Pop-up Sites for Children ages 5-11
Due to rising concerns over the BA-2 variant, NYC Health and Hospitals is partnering with NYC DOE to offer 100 pop up sites for children 5-11. These sites are only offering the pediatric dose of the vaccine. Get more information in multiple languages here and find a location here. Sites operate each day from 8:00am to 5:00pm.
- Proof of immigration status or a social security number is not needed to get vaccinated. Identification is only required for proof of age.
- Health insurance is not needed to get vaccinated.
- Students aged 5 to 11 must be accompanied to the vaccination site by a parent or guardian, or another adult caregiver designated by the parent or guardian. Consent must be provided.
NYC Test & Trace Updates
The NYC Test & Trace Corps has expanded its COVID-19 Quarantine and Isolation Guidance Tool to offer personalized guidance to New Yorkers who were exposed to or test positive for COVID-19. The COVID-19 Quarantine and Isolation Guidance Tool will provide a mechanism for New Yorkers to navigate complex COVID-19 guidance based on their history of infection, date of exposure or positive test, symptoms and vaccination status. After answering a few short questions, users will receive quarantine or isolation guidance specific to their circumstances. In addition, they will be directed to appropriate resources on the Test & Trace Corps COVID-19 Resources page to connect them to whatever support they may need, including testing, a free hotel room or meal delivery to safely separate from others, medical treatment and assistance taking leave from work to quarantine or isolate. Learn more here and access the tool here.
AfterCare Program for Long COVID
The NYC Test & Trace Corps AfterCare program has launched a hotline for New Yorkers seeking information and resources to recover from Long COVID. New Yorkers who are suffering from or suspect they may have Long COVID can now call AfterCare Navigators directly. AfterCare Navigators are health outreach specialists with experience supporting people during their COVID infection and will assess patients for their specific health and social needs and connect them to Long COVID resources. AfterCare Navigators connect patients to holistic resources – including physical and mental health referrals, community support, and financial assistance – to address the various physical symptoms, as well as the social and economic impacts, that New Yorkers with Long COVID may experience.
New Yorkers can call 212-COVID19 (212-268-4319), select their preferred language, and press 4 to speak directly to an AfterCare navigator. Learn more on the AfterCare website and through AfterCare’s Long COVID recovery guide.
Second Round of At-Home COVID Tests Delivery
At this time every home in the U.S. is eligible to order 4 free at-home COVID-19 tests. Starting March 7, every home in the U.S. will be able to order an additional set of 4 tests. Order Free At-Home Tests. For help placing an order for at-home tests, individuals can call 1-800-232-0233 (TTY 1-888-720-7489).
Mask Mandates and Key to NYC Updates
NYC's school mask mandate and the Key to NYC vaccination requirement for patronizing restaurants, bars, gyms, theaters, and other cultural institutions expired on March 7. The school mask mandate has also been lifted. Some public indoor businesses have chosen to keep their mask and vaccine requirements in place through at least the end of the month Masks will still be required on public transit, in health care settings, correctional facilities, and shelters. All other COVID-19 mandates will remain in effect. Under the rules, employees will still be required to be vaccinated unless they have received a reasonable accommodation from their employer.
Additionally, Mayor Adams released a new color-coded system that tracks COVID-19 alerts and keeps New York City residents apprised of the risks they face in New York City. This new system will better help New Yorkers understand the current level of COVID-19 risk and how they can best protect themselves and others based on the current risk. The system consists of four alert levels that outline precautions and recommended actions for individuals and government based on the Center for Disease Control and Prevention’s (CDC) Community Burden Indicator.
Home Delivered COVID Antiviral Medication
The City has begun free home delivery -- as long as there is a prescription-- of oral antiviral pills Paxlovid (made by Pfizer), and Molnupiravir (by Merck), via Alto Pharmacy, a medication provider which has partnered with the City. Since supplies of the new drugs are extremely limited, deliveries will be prioritized to those who test positive and considered to be at higher risk for COVID.
Those who have tested positive and are otherwise qualified can visit Virtual ExpressCare for a phone or video visit, or call 212-COVID19 (212-268-4319) and press 9.
COVID-19 Vaccination Information
The City continues to offer in-home Pfizer COVID-19 vaccinations to any City resident who requests one. Even if individuals who received their first dose through a different program can receive the second, third, or booster dose in-home. Those who are interested in receiving an at home vaccine can fill out this form.
Vaccination sites can be found at nyc.gov/vaccinefinder or by calling 877-VAX4-NYC. New Yorkers can also text their ZIP code to 438829 to receive information on vaccination sites near them, including what age groups can be served at each site.
For more information about vaccines and the vaccines for children, families can go to nyc.gov/covidvaccine and see this FAQ, or call 212-COVID19 with questions about the vaccine.
Vaccination and Testing Apps
- CDC Vaccination Card. A digital photo or photocopy of this card is also acceptable.
- NYC Vaccination Record or other official immunization record, including from a health care provider. A digital photo or photocopy of this card is also acceptable. If you are unable to get this record, call 311.
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NYC COVID Safe App. Android. iOS. This app can be used to upload a photo of a vaccine card and/or a recent COVID test. The vaccine card will stay on the app unless removed, but test results will disappear from the app after seven days.
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CLEAR Health Pass. Android. iOS. Individuals can use the digital vaccine card option in the CLEAR app if they are age 18 or older and are fully vaccinated.
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NYS Excelsior Pass (or Excelsior Pass Plus). Allows an individual to find and store proof of vaccination right on their phone with a QR code, or to print out their QR code instead. New York residents who were vaccinated out of State can learn more about their options at the Excelsior Pass FAQ. The app, called NYS Excelsior Pass Wallet, is available for download on iPhone and Android phones.
COVID-19 Testing
COVID-19 Test Scams
There have been reports of scams which claim to provide at-home COVID-19 test kits in exchange for personal or medical information. Individuals should not give out Medicare Numbers for COVID-19 test kits.
As a reminder, each household in the U.S. can access four free COVID-19 at-home tests shipped directly to their home at no cost. Visit COVIDtests.gov to order tests or learn more about testing.
Call 800-MEDICARE to report suspected fraud.
At-home COVID Testing for Immunocompromised Individuals
Free, at-home testing for COVID-19 is now available to all immunocompromised New Yorkers and those ages 65 and older. To schedule an in-home appointment, call (929) 298-9400 between 9:00 AM and 7:00 p.m. (7 days a week). For more information visit the NYC COVID-19 Testing Locations site
Testing in NYC
Through NYC Test & Trace Corps, 14 landmark City cultural sites and 27 branches of The New York Public Library, Queens Public Library and Brooklyn Public Library will receive at-home COVID-19 test kits to give to New Yorkers free of charge. Weekly walk-up distributions began Monday, February 14. Tests will be distributed on a first-come, first-served basis and limited to one per person while supplies last. Test & Trace will update its testing website daily with the hours and pick up locations of cultural sites and library branches with tests available. The distribution of tests will not impact other aspects of cultural site or library branch operations. A list of participating cultural sites and their hours is available here.
Free testing continues to be available at City-run sites throughout the five boroughs. The NYC Health and Hospitals COVID-19 Testing Sites page includes detailed information about all City-run mobile, brick-and-mortar, and micro testing sites across the five boroughs, including location, schedule, and types of testing offered. Locations of testing sites can also be accessed by texting “COVID TEST” to 855-48. These are no cost testing sites open to all New Yorkers.
COVID-19 testing at most City-run sites is walk-in only. All New Yorkers are tested on a first-come, first-served basis. Some sites allow pre-registration through this link, which will streamline check-in upon arrival.
To search for all nearby testing sites, including those not affiliated with the City, please visit the NYC Testing Locations site. NYC Test & Trace recommends calling these testing sites before visiting. Please note that some sites that are not City-run may charge for testing.
Community-wide Conference Call
We look forward to your continued participation on our bi-weekly briefing calls and your ongoing work to help make sure that the critical information shared here and in our bi-weekly calls is being communicated to our shared clients.
The information contained in this communication is a synopsis of what was shared on our bi-weekly call as well as new developments and useful information regarding other City benefits and services. All of the information included in each of our prior communications, since March 2020, is available on our website on the COVID-19 Community Updates webpage.
Thank you for your partnership in serving our fellow New Yorkers in need of our services. If you have any questions or concerns about the issues covered in this communication or on our bi-weekly calls, please do not hesitate to reach out to the Office of Advocacy and Outreach at DSSoutreach@dss.nyc.gov.
In partnership,
Gary P. Jenkins
DSS Commissioner