May 17, 2024

Coordinated Assessment Model

CAM (or coordinated entry, as it is nationally known) is a model used in many cities to provide a streamlined process of resources for people experiencing homelessness. The primary functions of CAM include connecting clients to shelters; assessing a person’s housing needs; identifying and prioritizing the most vulnerable; and referrals to housing programs for long-term assistance.

If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

CAM Call Center hours: Monday - Friday, 8am - 6pm

Upcoming CAM Closures

CORRECTION: The CAM Veteran Access point will also be closed during allotted times below.

Today, Friday May 17th, the CAM Call Center and all Access Points (including the Veteran site) will be closed from 9:30am – 11:15am. There will be no live phone service nor in-person assessments between these hours. The CAM Call Center and Access Points will reopen from 11:15am – 6pm for the rest of that day.

On Thursday May 23rd, the CAM Call Center will be closed from 3:00pm - 4:30pm.There will be no live phone service during this time. The CAM Access Points will continue to operate as usual and provide CAM services during their regular hours. The CAM Call Center will be back at 4:30pm - 6pm for the rest of that day.

On Monday May 27th, all CAM services will be closed in observance of Memorial Day.

Shelter Information

Shelter Prioritization

What to expect?

If you are experiencing a housing crisis and are in need of somewhere safe to stay, you can get assistance by contacting CAM.

What is changing?

Moving forward, only households on the “need shelter list” will be considered for a shelter referral. As shelter space becomes available, CAM will refer households based on immediate safety concerns and risks.

Download the flyer

Shelter Access

Due to limited availability, some shelters are not accepting walk-ins overnight. Please call CAM Monday - Friday between 8 am - 6 pm to speak to someone who can advise on shelter availability and/or other options. Please note that available shelter beds are limited and change daily.

CAM Access Points

Below are the different ways to access CAM services. If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

NOAH at Central

(Formerly NOAH Project)

23 E. Adams, 2nd Floor

Detroit, Mi 48226

Mon - Thurs, 9:30am - 3:30pm

Cass Community Social Services

11850 Woodrow Wilson St

Detroit, MI 48206

Mon - Fri, 10am - 6pm

Download the flyer

For Veterans

Detroit VA

4646 John R

Red Tower, 2nd floor

Detroit, MI 48201

Mon - Fri, 8am - 4:30pm

Guests can expect in-person assessments and housing crisis referrals as available.

camdetroit.org/get-help

Homeless Outreach Request Flyer

If you see a person experiencing unsheltered homelessness, you can request a Street Outreach Team in order to connect the person to our homelessness response system to be assessed for needs and connected to resources.

You can access the online form here or by scanning the QR code on the flyer.

Please download the flyer and distribute it amongst your networks.

Download the flyer

What is Unsheltered Homelessness?

According to The US Department of Housing and Urban Development, or HUD, person(s) experiencing unsheltered homelessness “live in a place not designed or ordinarily used as a regular sleeping accommodation for humans.” In addition to sleeping outside of housing structures, this includes inhabiting abandoned buildings, sheds, garages, transportation areas such as train stations, camp grounds and more.