Dear  Benchmarks Members,

The House has put forward their COVID-19 Healthcare Workgroup bill in the House Health Committee today. There was an amendment to the bill section for the "Healthcare Liability Protection for Emergency or Disaster Treatment" put forward by Rep Perrin Jones. The amendment  clarified that agencies licensed under 122c and 131d are included in the liability coverage. We worked on having this added to make sure that our I/DD and children's residential services would be included in the protections.
 
We NEED YOUR HELP to make sure this liability protection section stays in the bill. FYI - it does NOT protect agencies who commit criminal acts and it ONLY applies to COVID-19 related services.
 
Please take just a few moments and contact the democratic legislators listed below who sit on the Rules Committee by noon on Wed, April 29th and let them know that our agencies need these protections. Please tailor your message but some talking points include:
 
  • Agencies have worked in good faith based on the information available around COVID-19, but that information has been changing weekly.
  • Providers are doing their best to keep with the ongoing changes while struggling to secure much needed PPEs to provide best practices within their agencies.
  • Our agencies are following the recommendations provided by the local health departments based on our directives. However, if problems arise from the instructions provided, it is not the county health departments that will be held liable, but agencies serving their community members during a time of crisis while putting their staff and their staff's family members at risk.
  • The lack of liability protections during a pandemic will be a deterrent for community based agencies to continue to serve potential COVID-19 or COVID-19 positive clients.
 
Rep Gale Adcock - Wake County
Main Phone:919-733-5602
 
Rep Becky Carney - Mecklenburg
Main Phone: 919-733-5827
 
Rep Elmer Floyd - Cumberland
Main Phone:910-488-6903
 
Rep Yvonne Lewis Holley - Wake
Main Phone:919-828-3873
 
Rep Howard Hunter - Gates, Hertford, Pasquotank
Main Phone:252-332-3189
 
Rep Amos Quick - Guilford
Main Phone:919-733-5902
 
Rep Robert Reives - Durham, Chatham
Main Phone:919-733-0057
 
Rep Shelly Willingham - Edgecombe, Martin
Main Phone:252-442-8659
 
Rep Michael Wray - Halifax, Northampton
Main Phone:252-535-3297

Key COVID-19 Updates


Please see the message below from Deputy Secretary, Kody Kinsley.

Good morning State and Local CFAC members, Brain Injury Advisory Council Members, DMHDDSAS Commission Members, Provider Partners, and LME/MCO CEOs,
 
We are pleased to announce the formation of the Carolina Community Tracing Collaborative, a new partnership with Community Care of North Carolina and the North Carolina Area Health Education Centers to expand contact tracing.
 
Contact tracing is the process of supporting patients and notifying contacts of exposure in order to stop chains of transmission. Our local health departments are North Carolina's experts in this essential detective work. The new Collaborative will hire and train staff that will support local health department's contact tracing efforts. This will allow North Carolina to meet the goal of doubling the number of contact tracers in the state to 500.
 
Recruitment will start immediately; interested applicants should visit the Collaborative's webpage. Special consideration will be given to those who are unemployed, have community engagement experience and live in the communities that they will serve.
 
Read more in today's press release.
 
In addition, we have the following COVID-19 updates to share.
  • Is North Carolina Slowing the Spread?
  • Remote Learning to Continue Through End of 2019-2020 School Year
  • $2 million Emergency Grant will Support Behavioral Health Response to COVID-19
  • Telehealth Helping North Carolinians Access Care
 
Is North Carolina Slowing the Spread?
Governor Cooper's plan to slowly lift restrictions will be guided by the state's progress on testing, tracing and trends. We've added a section on the COVID-19 Dashboard for the combination of metrics we are following, including:
  • COVID-like syndromic cases
  • Lab-confirmed cases
  • Positive tests as a percentage of total tests 
  • Hospitalizations
 
The dashboard will also share where we are on our testing and tracing capacity, including our supply of personal protective equipment, number of tests per day, and staffing for contact tracing.

 
Remote Learning to Continue Through End of 2019-2020 School Year
"School buildings will stay closed to students for this school year, but school isn't over. The decision to finish the year by remote learning was not made lightly, but it is the right thing to do to protect our students, teachers and communities. This is a difficult time for many children and parents, and I am grateful for all the educators, administrators, support staff and parents who have gone the extra mile to keep children learning," Governor Cooper said.
 
$2 million Emergency Grant will Support Behavioral Health Response to COVID-19
A $2 million grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) will support NCDHHS' efforts to address the growing needs of people with mental health issues and substance use disorder as it relates to the COVID-19 crisis, along with the mental health needs of the general public and health care workers who are on the front lines of this pandemic.
 
Telehealth Helping North Carolinians Access Care
Using telehealth, North Carolinians can receive services while avoiding the risk of exposure to COVID-19. Doctors and other clinicians across the state are using telehealth to deliver primary care and prenatal care; help patients manage asthma, diabetes, high blood pressure and other chronic conditions; and provide behavioral health counseling, physical therapy and more. All insurance companies in the state, including Medicaid and Medicare, are covering healthcare visits through telehealth. DHHS and NC Medicaid have developed a video and a flyer to help alleviate concerns and encourage people to talk with their doctors about using telehealth to get the care they need to stay healthy.


Alliance Health will be hosting   Provider Information Webinars  to help providers stay up to date on developments related to providing care during the  COVID-19  pandemic.

These webinars will last approximately 45-minutes and you will be able to hear the latest updates from Alliance,  submit your questions, and collaborate concerning challenges providers are experiencing because of the COVID-19 social distancing recommendations and mandates. You   must register individually for each webinar.


COVID-19 #22 - Time-Limited Rate Increase for Community Support Team

In our steadfast commitment to you, our providers, Partners has established our  Service Stability Program  to help alleviate the social and economic impacts of COVID-19. Partners will continue to assess every opportunity to support you during this crisis to maintain the highest quality network and ensure that services and supports remain available to members in need. We value the partnership we have with our provider network and the opportunity to work with you to create the greatest shared flexibility and opportunity for rapid, individualized, responses to this crisis.

As part of the   Partners Service Stability Program,  we are implementing a time-limited rate increase for the following services as outlined below. The temporary increase will be retroactive to April 1, 2020. Providers who would like to take advantage of the retroactive rate will need to submit a replacement claim for any claims previously submitted after the April 1, 2020 effective date.  Read More

COVID-19 SERVICE CODES AND MODIFIERS: UPDATED LISTS AVAILABLE
Vaya Health has revised COVID-19 Service Codes and Modifiers for the Medicaid (b), (b)(3) and non-Medicaid benefit plans. Updated lists are available on Vaya's Provider Central website:
 
LAST CALL: MARCH COVID-19 HARDSHIP PAYMENT REQUEST DEADLINE
COVID-19 Provider Hardship Form submissions for March payments are due this Friday, May 1, 2020. Starting Monday, May 4, Vaya will begin accepting hardship requests for April dates of service from providers that meet established criteria and are exhibiting a financial hardship as evidenced by their April billed claims.
 
Learn more: COVID-19 Provider Hardship Form