COVID-19 Impact on Controls, Customer Service, Delivery, and Hiring
It is apparent that 2021 and perhaps even further is not going to be business as usual. What does this mean for banking? A recent West Virginia Banker magazine article written by Andrew Shear, ACT's Charleston, Financial Institution Supervisor, considers general and technical thoughts on a few topics as they relate to the future of banking and being prepared for crisis situations.
Topics highlighted include:

  1. Internal Controls
  2. Remote Banking
  3. Hiring/Employment
  4. Tax Credits

Click below to review the complete article.
For more information on how these topics may impact your specific situation, contact your ACT representative or email us at