Technical Assistance Bulletin
May 1, 2020
Senior Healthcare Consultant
Coordinated Care Services, Inc.
Billing Modifier “CR” (Catastrophe/Disaster Related) on a Claim 
OMH and OASAS recently issued guidelines for provision of telehealth services and related billing intended to afford providers sustained revenue to maintain operations, while ensuring the best possible provision of ongoing care and support. We’ve included some questions and answers in this week’s article that may help your billing staff clarify when the modifier CR should be used.