Members of the Mount Union Community,

Below you will find a list of offices and resources on campus that are here to be of assistance during this period of reduced operations and the best time and means by which you can access them. Additionally, for more information with regard to the current status of operations and to reference previous memos that have been sent to the University community with regard to COVID-19, see the University’s website .

And, once more, we also want to remind you that, now that we have moved to on-line classes, it is imperative that you check your email several times per day to ensure successful faculty-student communication and make certain that you are receiving updates from the University administration.


Academic Affairs
The Office of Academic Affairs remains open and can be contacted at (330) 823-2695 or [email protected] for general academic questions and concerns. If you have questions about a specific course, please contact your instructor. Other academic affairs offices and services are outlined in this email, so please contact them directly with questions or for support.

Alcohol, Drug, and Wellness Education
This office remains open, and although face-to-face meetings are not currently available, the office can be reached by phone at (330) 829-6660 or email at [email protected] to address any questions or concerns. Those students with regular standing appointments may contact Kelleen Weber to arrange to meet via phone or computer.

Athletics
Student-athletes are encouraged to contact their coaches directly with any questions or concerns. The Gulling Training Center is closed until further notice.

AVI Dining Services
The Kresge Commons will be open for members of the campus community who are either on a dining plan or who wish to purchase a meal to come in and go through the line, but as a result of Ohio Governor Mike DeWine's recent decision to close all restaurants until further notice, you will not be able to eat in the dining hall. Meals may be picked up for carry-out during the following times:
Weekdays
Breakfast, 9 to 10 a.m.
Lunch, noon to 1:30 p.m.
Dinner, 5 to 6:30 p.m.
W eekend
Brunch, 11:30 a.m. to 1:30 p.m.
Dinner, 5 to 6:30 p.m.
Business Affairs
The Office of Business Affairs in Beeghly Hall will be open with staff available from 9 a.m. to 3 p.m. Monday through Friday. You may also contact them via phone at (330) 823-6572 or [email protected] .

Campus Security
The Office of Campus Security remains available 24/7 at (330) 428-1344.

Center for Global Education
The Center for Global Education will continue to support students considering studying abroad. You can also reach the staff directly using the contact information below.

  • Jake Graff, Center for Global Education Coordinator, (330) 829-8113
  • Doug Granger, Assistant Director of the Center for Global Education, (330) 823-3864 (Please note that Doug will return to campus on March 23.)

Center for Student Success
The Center for Student Success continues to provide individual coaching, advising, and other individual appointments during this time. While staff members will continue to reach out to students to offer support as a result of referrals, midterm grades, or Starfish flags, students can also reach out to staff via email or phone (see details below) or by calling Jody Bryan, CSS Coordinator, at (330) 823-8685.

  • Jesse Cunion, Assistant Dean for Student Success, (330) 823-6051 – Starfish, academic integrity, general academic support and success coaching
  • Sara Fugett, Director of Career Development, (330) 829-8211 – Job, internship, and grad school prep, mock interviews, resume reviews
  • Brian Hopkins, Director of First Year Initiatives, (330) 829-4907 – First-year and new student programs, Raider Guides, Exceptional Beginnings
  • Tammi Kohl Kennedy, Director of Academic Support, (330) 823-3146 – Tutoring, Raiders Rise, students on probation, other academic support programs
  • Ross Miltner, Director of Student Accessibility Services, (330) 823-7372 – Student accessibility services and accommodations
  • Marci Muckleroy, Assistant Director of the Center for Student Success, (330) 829-8752 – Transfer student advising, search for a major, sophomore initiatives
                 
Tutoring Programs
As the University transitions to non-face-to-face instruction, students can receive all tutoring online at MyWCO .com beginning Wednesday, March 18. Students can schedule live online tutoring (synchronous) or self-paced support (asynchronous). Create your login (if you haven’t already), review availability, and schedule your sessions at MyWCO.com . Step-by-step instructions will be available as you schedule and again in confirmation emails of scheduled appointments. Please note the login account for tutoring is separate from your DWOC account. You’ll need to create a separate account for each service.

Student Accessibility Services
Students who receive academic accommodations through the Office of Student Accessibility Services (SAS) remain registered with this office and can continue to work with SAS remotely. Faculty have been contacted about testing accommodations as we’ve transitioned to the online or remote environment. Most other services of SAS are available, and if students have questions about these services, they can contact Ross Miltner directly using the contact information provided.

Counseling Services
Staff from the Office of Counseling Services remain available to meet your needs either through traditional face-to-face appointments or via electronic means. Already established clients can make arrangements directly through their current counselor to confirm the means by which they would like to attend their already scheduled appointment or to set up a follow-up. Anyone else wanting to set up an appointment may contact counseling services at (330) 823-2886 or [email protected] .  Students visiting the Office of Counseling Services in person should be aware that all appointments will be moved to the Hoover-Price Campus Center.

Dewald Chapel/Office of the Chaplain
The Dewald Chapel will be open from 9 a.m. to 4 p.m., and access to the 24-hour prayer and meditation spaces in the chapel and at the meditation and prayer house on Simpson Street remain available with use of your Purple Plus Card. There will be no formal worship services or group gatherings until further notice. The University Chaplain, Rev. Kyle Woodrow, is available for prayer, spiritual guidance, counseling, and consultation either in person, by phone, or electronic means. Please reach out for an appointment at [email protected] or (330) 829-8717. 

Digital, Written, and Oral Communication (DWOC)
The DWOC Studio will continue to support students and already offers online consultations for both graduate and undergraduate students. Learn more and schedule your consultation on the DWOC Studio website. If you click the Make an Appointment button, you will be walked through steps to schedule your online appointment. If you have questions about how online consultations can work for your (or your students if you are a faculty member), please contact the director at [email protected] .

Dean of Students’ Office/Student Affairs
For general non-academic student questions or concerns, all of the areas within the Office of Student Affairs remain open in the Hoover-Price Campus Center from 8 a.m. to 5 p.m. and can be reached by calling (330) 823-2243 or [email protected] where your question will be directed to the appropriate person.

Health Center
While the Health Center remains open, with the reduced number of students on campus and the increased need for medical personnel serving other patients at the hospital, the hours for the Center will be 10 a.m. to 3 p.m. with the doctor or PA on site between 11 a.m. and 1 p.m. We ask that you please call (330) 596-7995 before going over for pre-screening purposes. Additionally, students visiting the Health Center should be aware that access to the office is available only through the front door of the Professional Building during this time. Please note, you will be screened at the door so you should allow some extra time if you are trying to get there for an appointment.

Hoover-Price Campus Center
The building and the University switchboard will be open from 8 a.m. to 7 p.m. weekdays and 11 a.m. to 7 p.m. on the weekend.

Human Resources/Payroll
The Office of Human Resources staff can be contacted via phone at (330) 829-6560, email at [email protected] , or by contacting individual staff members directly. Faculty and staff are reminded that they may also utilize resources available through Impact Solutions , the University’s employee assistance program. If you have questions specifically with regard to ADP, timecards, etc., contact payroll staff directly via phone at (330) 823-6565 or email at [email protected] .
 
Huston-Brumbaugh Nature Center
The Huston-Brumbaugh Nature Center has canceled all indoor activities. The Visitor’s Center is also closed during this time. Outdoor programs are not canceled but may be limited in size. Be sure to register for these events via phone or email. The nature trails will also remain open from dawn to dusk. For further information, please reach the Nature Center staff at (330) 823-7487 or [email protected] .

Information Technology
The Office of Information Technology can be reached at (330) 823-2854. The IT Helpdesk can be reached at ext. 4357 or direct at (330) 829-8726. The IT Helpdesk can also be emailed at [email protected] . Hours for the IT Helpdesk will be as follows until face-to-face classes resume.
Mondays through Thursdays
8 a.m. to 7 p.m.
Fridays
8 a.m. to 5 p.m.
During weekends, IT staff will check and respond to email and voicemail messages. Brightspace (D2L) support is available 24/7 by calling (877) 325-7778.


Use these D2L links to quickly access 24/7 support.
For additional resources, please visit the Faculty and Staff page on iRaider.

Integrative Core (IC)
For details regarding WOC Portfolio FAQs and due dates, students should consult the WOC Portfolio webpage. For complete instructions on building and submitting the WOC Portfolio, students should consult the Second Year WOC Portfolio D2L course. Students who need to build Capstone Portfolios should consult the IC Capstone ePortfolio D2L course. For further help on all IC related issues, or to talk with or meet virtually with someone in the Office of the Integrative Core, students should email [email protected] or call (330) 829-8229.

Library
The Library remains open, but please consult the Library website for specific information including hours, which are currently 8:30 a.m. to 5:30 p.m. weekdays, including the 24-hour space, and other detailed updates pertaining to Library operation. Other Library services available include:

  • Circulation and interlibrary loan services with heavy reliance on electronic delivery of digital or scanned materials. Books are available for physical pick-up.
  • Reference services are still available in person, via telephone and text at (330) 257-5742 from 9 a.m. to 10 p.m., and via the Ask a Librarian Form.
  • All library online resources including databases, e-journals, e-books, and government documents are still available 24/7.

McPherson Academic and Athletic Complex (the MAAC)
All recreation and wellness services offered through the McPherson Academic and Athletic Complex is closed until further notice.

Mathematics Learning Center
The Mathematics Learning Center is committed to delivering the highest quality of assistance to students enrolled in math and math-related courses at Mount Union. Mathematics tutoring will be using the MyWCO.com online tutoring software detailed in the tutoring section of this email, so please reference that. For questions about this tutoring or help utilizing resources, reach out to Doug Henry, Math Lab Coordinator, at (330) 829-6643 or [email protected] .

Physical Plant, Housekeeping, and the Mail Center
The Physical Plant staff will continue to be here to ensure the upkeep and smooth operation of our campus. Housekeeping will be working, in particular, on areas of campus where more people are working as well as focusing on facility issues that require more frequent sanitization – specifically door handles, restroom facilities, and residence halls. The Mail Center will continue to sort and deliver mail daily to all offices on campus as well as student mailboxes. Any needs you have related to any of these areas may be directed to (330) 823-7365 during the hours of 7 a.m. to 4:30 p.m.

Raider’s Cove
Raider’s Cove, our campus food pantry, remains available for students who are in need of groceries or hygiene kits/products during this time. Arrangements to pick-up, or have delivered, food or hygiene kits can be made via email at [email protected] .

Registrar
All essential services of the Office of the University Registrar remain available, including official and unofficial transcripts, grade reports, registration, scheduling, academic record changes, enrollment verifications, graduation verifications, and reporting services. To request any of these records, or for other questions regarding any of these services, please contact the office at [email protected] .

Regular Center
In light of the postponement of election day in the State of Ohio, you may want to request an absentee ballot. You can do so by visiting the Regula Center webpage.

Residence Life
Residence halls remain open for those students who completed an application to stay on campus during this time. The office will be staffed from 9 a.m. to 5 p.m. weekdays and can be reached at (330) 823-7288 or [email protected] . The resident director on duty is available for emergencies 24/7 at (330) 428-3500. Room lottery will take place as scheduled since it is an entirely online process. Please be sure to be watching your email.

Student Involvement and Leadership
All face-to-face student organization events, activities, and meetings are canceled until further notice. While face-to-face and in-person meetings, events, and activities are not permitted, they can be conducted in a virtual space. For more information on how to engage your student organization or to participate in virtual programming, please contact the Office of Student Involvement and Leadership at (330) 823-2885 or by email at [email protected] or visit Student Organizations at Mount Union D2L . For fraternity and sorority life (FSL) questions, including FSL housing, please contact [email protected] .

Student Financial Aid
The Office of Student Financial Aid will be available from 8 a.m. to 5 p.m. via phone and virtual appointments. To schedule an appointment or speak with a representative, please email [email protected] or call (330) 823-2674.

University Store
Store hours will be 9 a.m. to 3 p.m. weekdays. Orders can continue to be placed via the University Store website and questions may be directed to (330) 823-2085.
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