March 19, 2020
COVID-19 Emergency Medical Coding Guidance from AHCCCS

Applicable to: Mercy Care Complete Care, Mercy Care Long Term Care, Mercy Care RBHA, Mercy Care DD, and Mercy Care Advantage
Many in our provider network have been asking for guidance for billing telehealth claims during this COVID-19 emergency. We received a document from AHCCCS dated 3/17/2020, COVID-19 Emergency Medical Coding Guidance , that helps to answer questions about billing telehealth services. Please click the link to view the document in its entirety.

CMS, under it's MLN Matters release dated 3/18/2020, has issued Medicare Fee For Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19) . This document provides instruction about blanket waivers for several key provider types, including telehealth, along with billing instructions.

As we move forward, we will continue to advise you of other important issues as they are presented to help our providers work through this emergency. We encourage you to review our Mercy Care COVID-19 NEWS AND FAQ for incoming news that's updated daily.

A s always, don't hesitate to contact your Mercy Care Network Management Representative with any questions or comments. You can find this notice and all other provider notices on our Mercy Care website .

Thanks for all your support during this emergency in order to provide quality health care to our members!