Many properties have written supportive plans in place to provide services to tenants that may or may not involve physical space at the property. Activities that are to be offered in conjunction with requirements of a project’s LURA (such as fitness and nutrition classes) and that are social or recreational in nature should remain available to tenants of a property at the discretion of the ownership/management company.
If your LURA requires services that are not social or recreational in nature, IFA urges you to find ways to safely continue service delivery. For example, if your property is to provide after school meals, to avoid gatherings of more than 10 people and practice social distancing, an option is to deliver food to households and leave it outside their door or set up a schedule to stagger the number of people that come for the service.
If a property feels their tenant population is at risk, then the property should notify the tenants in writing of the suspension of activities providing a reasonable explanation and who to contact with questions or concerns. The property should then document their course of action and this documentation made available to IFA, upon request, during an audit or inquiry from a tenant. Tenants should also be notified when activities are able to return to their normally scheduled dates and times and the project file documented as well.