For current updates on issues impacting the hotel community follow BCHA:
BCHA Industry Update
October Pulse Check Survey Results
The BCHA has continued to work with all levels of government, along with our key partners and industry stakeholders, to support the needs of our industry. Below are the results of our most recent industry pulse check survey for October.

Based on feedback provided, your advocacy priorities are as follows:

1.Extending the Wage Subsidy
2.Property Tax Relief
3.Securing Liquidity
4.Insurance Issues

One additional area outlined included obtaining the small and medium sized business recovery grant
What best describes your relationship with the province's Small and Medium-Sized Business Recovery Grant program? 
Vancouver and the surrounding area is still seeing stunted occupancy levels with the Caribou Chilcotin Coast region sitting at the lowest expected occupancy for the remainder of the year into Spring 2021. The average across the province remains at 33%. The following stats are the current forecasts by region until April 2021. 
  • Downtown Vancouver – Average Expected Occupancy - 29%
  • Vancouver Island – Average Expected Occupancy -  41%
  • Vancouver Coast and Mountains (Whistler) – Average Expected Occupancy - 30%
  • Thompson Nicola / Okanagan – Average Expected Occupancy - 30%
  • Northern BC – Average Expected Occupancy - 37%
  • Kootenay Rockies – Average Expected Occupancy - 34%
  • Cariboo Chilcotin Coast – Average Expected Occupancy - 15%
Government of Canada Updates
Government Introduces Legislation for New, Targeted Support to Help Businesses Through Pandemic
Deputy Prime Minister and Finance Minister, the Honourable Chrystia Freeland, introduced Bill C-9, An Act to Amend the Income Tax Act (Canada Emergency Rent Subsidy and Canada Emergency Wage Subsidy), which would implement new, targeted support to help hard-hit businesses. These measures are designed to help businesses get through the second wave of the virus so they can protect jobs, continue to serve their communities, and be positioned for a strong recovery.

As previously announced, the business supports include:
  • The new Canada Emergency Rent Subsidy, which would provide direct and easy-to-access rent and mortgage interest support to tenants and property owners until June 2021 for qualifying organizations affected by COVID-19. The new rent subsidy would support businesses, charities, and non-profits that have suffered a revenue drop by providing support up to a maximum of 65% of eligible expenses until December 19, 2020. The government is proposing to allow claims retroactively for the period that began September 27th and ended October 24th, 2020.
  • The new Lockdown Support, which would provide an additional 25% through the Canada Emergency Rent Subsidy for qualifying organizations that are subject to a lockdown and must shut their doors or significantly limit their activities under a public health order issued under the laws of Canada, a province or territory (including orders made by a municipality or regional health authority under one of those laws). Combined, this would mean that hard-hit businesses subject to a lockdown could receive rent support of up to 90%.
  • The extension of the Canada Emergency Wage Subsidy until June 2021, which would continue to protect jobs by helping employers keep employees on the payroll and re-hire their workers. The wage subsidy would remain at the current rate of up to 65% of eligible wages until December 19th, 2020

Learn more at:
New Mandatory Requirements for Travellers to Canada
As part of Canada’s efforts to reduce the spread of COVID-19, all travellers are required to provide specific information upon and after entry into Canada. This includes requirements to provide a quarantine plan and contact and travel information. The Government of Canada introduced ArriveCAN in April 2020 to create a secure and user-friendly way to help travellers comply with these border measures. ArriveCAN is available as a mobile app or by signing in online.

Recently, the Government of Canada announced new mandatory requirements for travellers to Canada.

Pre-arrival to Canada:
As of November 21st, air travellers whose final destination is Canada will be required to submit their information electronically through ArriveCAN before they board their flight. 

Post-entry to Canada:
As of November 21st, travellers who enter Canada by air, land or marine modes, unless exempted under conditions set out in the Mandatory Isolation Order, will also be required to submit information through ArriveCAN or by calling the 1-833-641-0343 toll-free number during their quarantine or isolation period.

Learn more at:
Fast Track Your Future: Financial Series
We are thrilled to announce a new series designed to drive financial recovery and resiliency. Resources are tight and teams around the province are undergoing change or are depleted due to business levels. As a result, expectations from hotel ownership groups and asset managers will demand more, expecting their leaders to be accountable, flexible, and creative. The BCHA is proud to launch the Fast Track Your Future series to offer a path to success:
·Fast Track Your Future is a nine-session series starting December 1. The program is comprised of two tracks focussing on financial leadership and revenue management. The series is designed to light the fire in your leaders while still being manageable in today’s challenging environment.  
Track 1
·   Financial Leadership: Dec.1
·   Business Principles: Dec.15
·   Financial Statements: Jan.12
·   P&L Statement: Jan.26
·   Managing Labour & Productivity: Feb.9
·   Managing Expenses: Feb.23
Track 2
·   Using Data ( and your STAR report) to improve performance: Dec.22
·   Traveler Insights in the Time of COVID—Understanding Behavior and Expectations: Jan.19
·   The Importance of Forward-Looking Data and the New Forward STAR report: Feb.25

The program will qualify for the Work BC Employer Training Grant, which may cover up to 60% of the training expense. 
·   Full Series (member rate) $625+GST per hotel - unlimited participants. 
·   ​Full Series (member rate) $225+GST per individual
Financial Leadership - David Lund. 
David Lund is a hospitality financial leadership pioneer who has branded himself “The Hotel Financial Coach.” Just as any great hotel is true to their brand, so is David. His client commitment is about exceptional service. And his #1 focus is to help his clients be more prosperous as individuals or teams. 
Revenue Management – Emile Gourieux, STR.  
Emile is the Business Development Executive for Canada on behalf of STR. STR sets the standard for data intelligence and global benchmarking, allowing you to compete strategically, plan for the future, and understand your customers. 

Please click below to sign-up by November 20th. Should you have any questions, please reach out to me at
BCHA & CWSAA Webinar: Housekeeping and Public Spaces
The BC Hotel Association has partnered with the Canada West Ski Areas Association to bring a collection of educational webinars to the ski hotel & resort community in preparation for the upcoming winter season.

In the final webinar of the series, we discuss and review of issues related to public areas in the accommodation sector including hot tubs & pools as well as dining areas. Best practices for Housekeeping service specifically in dealing with guest interactions, staffing and cleaning protocols. 
Using an outdoor heater in an enclosed space can put your workers at risk of exposure to carbon monoxide. As an employer, it’s important you know how to minimize this risk to your workers and customers.

During the COVID-19 pandemic, many restaurants, bars, and other eating establishments are using outdoor patios to increase physical distancing. As the weather becomes colder, you may wish to enclose these outdoor spaces and heat them using space or portable heaters. However, using a propane or natural gas heater in an enclosed space can expose workers and customers to carbon monoxide (CO), a potentially deadly gas.

A new risk advisory, Carbon monoxide exposure from heaters in outdoor dining spaces, outlines the risks of CO exposure and ways to prevent it. It also provides information about how to design an outdoor dining space to minimize the spread of COVID-19.
CHIC Digital 2020 - West & East Converge
The Western Canadian Lodging Conference and Canadian Hotel Investment Conference are merging this Fall!
This two-day event has gone 100% virtual and will debut on November 23rd and 24th to attract the nation’s hotel owners, lenders, brands, managers and suppliers in these trying times. Join us for the best of CHIC and WCLC!

While stakeholders in this hard-hit sector share many common management and financial problems, illuminating panelists will also examine regional operating and investment nuances across the country.

Our state-of-the-art virtual platform will provide access to live stream sessions with expert panelists, roundtable discussions on industry hot topics, virtual tradeshow booths with industry suppliers and 1:1 networking opportunities with senior decision makers.
TOTA's Virtual AGM & Summit
Registration is now open for the Thompson Okanagan Tourism Association (TOTA) & Cariboo Chilcotin Coast Tourism Association (CCCTA) virtual AGMs & joint virtual Summit. 
This year, the Summit is free to attend with advance registration required. We welcome donations to support the TOTA Tourism Excellence Scholarship Program, an annual award given to exemplary students most connected to current issues in the tourism industry. 
More details will be announced over the coming weeks. To learn more, please visit