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March 27, 2020
Dear Neighbors,
I’m looking forward to tonight’s Community Phone Call on coronavirus and taking questions from residents. If you’re available tonight at 5:00 p.m., I’d love for you to join us as I review the local COVID-19 situation, the community resources available, and also take your questions.

The English Tele-Town Hall will take place at 5:00 p.m. and the Spanish one at 7:00 p.m. You can call in at 210-714-4768.

Espero con ansias la llamada comunitaria de esta noche sobre el coronavirus y tomando preguntas de residentes. Si está disponible esta noche a las 5:00 p.m., Te invito a unirte con nosotros mientras reviso la situation local de COVID-19, los recursos disponibles al público, y tomaré sus preguntas.

La llamada en inglés tomará lugar a las 5 p.m. y en español a las 7 p.m. Puede registrarse a 210-714-4768 .

Local COVID-19 Updates

Throughout this situation, my office will provide you with updates via email on Tuesdays and Fridays, as well as daily via Facebook and Nextdoor. Here are the latest updates since my last email:

  • The orders will continue to affect all individuals living within the City of San Antonio and the suburban cities within Bexar County. Citizens are mandated to stay home and only leave their homes if absolutely necessary to perform allowed activities. Allowed activities include:
  • Activities related to maintaining the health and safety of their family and their pets;
  • Obtaining necessary supplies for themselves and their household;
  • Working for an exempted business or government;
  • and outdoor activities, such as walking, running or cycling. Click here for a list of exempted businesses.

  • Have questions about the Stay Home, Work Safe Orders?  The City of San Antonio and Bexar County hosted an information session on how the new declaration could affect you. You can watch the video here.

  • If you think you have seen a violation of the stay-at-home order, email or contact the SAPD non-emergency line at 210-207-7273

  • The Bexar County Commissioners Court approved a partnership with LiftFund to provide interest-free loans and grants to support small businesses in Bexar County that have experienced financial loss as a result of the COVID-19 pandemic. For more information on these loans, click here.

  • The Texas Workforce Commission has been experiencing a high volume of calls within the last weeks. If you are having trouble applying for benefits, reach out to the office of Senator Jose Menendez at 210-733-6604.

  • Governor Greg Abbott requested access to interest-free federal loans to pay unemployment claims and the accelerated release of funds from the Texas account of the federal Unemployment Trust Fund.

  • As of March 26th, there are 113 cases of COVID-19 in San Antonio. 39 are cases of community spread. This means that the diagnosis cannot be traced to travel or close contact with an infected individual. There have been five deaths attributed to the virus in San Antonio.

  • If you believe you have coronavirus or have been exposed to the virus, you can take a brief self-screening here. This tool will help a person understand if they should seek COVID-19 testing from their health care provider.

  • Please contact your doctor or an urgent care center by phone if you believe you have COVID-19. If you are uninsured, scroll down to view more information on federally qualified clinics.

  • Please continue practicing social distancing, frequent hand-washing, and avoiding gatherings of ten or more. 

City Services Update

  • The City’s Fair Housing Division is now accepting emergency rent and mortgage assistance referrals. Households experiencing an emergency and hardship with supporting documentation, please submit your request for assistance through the link above.

  • Parks has begun placing Social Distancing Signs in Urban Parks, Natural Areas, and Trail Heads. Parks and trails remain open to the public but remember to follow CDC and local health guidelines for your safety. For more information on parks, click here.

  • The Planning Commission's Technical Advisory Committee has extended their application deadline and are looking for applicants in the following areas: Environmental/Historic Category, Planning Professional, Registered Professional Engineer, Development/Real Estate Professional, and Community. The application deadline April 30. More information can be found here.

  • In response to COVID-19, the Unified Development Code Amendment Process has been postponed for a future date. This process requires extensive public engagement, something which cannot be accomplished at this time.

  • Animal Care Services has stopped public intake on the campus at 4710 State Highway 151. Residents who find roaming animals should call 311 or use the 311 app for an ACS officer rather than bringing the pet to the shelter.

Community Updates

  • NISD will provide grab-and-go breakfasts and hot lunches for children 18 years old and younger at 11 middle school sites. The locations remain the same but the service times and menu items have changed.

  • SAISD has launched "SAISD Eats". In collaboration with Child Nutrition Services and Transportation; School buses are mobilizing to 27 locations to provide meals in addition to the 27 campuses providing curbside pickups. Click on the link above to find service times and locations.

  • Edgewood ISD will continue to offer curbside meals during breakfast from 7:30 to 9:30 a.m. and lunch from 11:30 a.m. to 1:30 p.m. for the remainder of this week. We will update you with new times starting next wee

  • The Volunteer Income Tax Assistance (VITA) free tax preparation program in San Antonio is currently operating five drop-off locations for residents to bring tax documents.  This drop-off option includes curbside service to minimize congregating or physical contact.

  • Are you a renter worried about future finances? The San Antonio Apartment Association (SAAA) has created a resource page with information to help you during this time.

  • The San Antonio Food Bank will cease all volunteer activity – all sites, all shifts – through April 9th. During this time, they remain fully operational to meet the growing demand of this crisis and continue their senior home deliveries. They ask you to donate here.

As a reminder, please be mindful of where you receive your information. Trust only reliable news sources that provide the latest and most accurate information.
Yours in public service,
Stay Informed
Click any of the following buttons for reliable information about COVID-19. Additionally, you can text COSAGOV to 55000 to receive SMS text message updates.
Community Resources
The following buttons link to community resources should you need any assistance. If you need a service that is not listed below, please contact our office at 210-207-0870 or by email at
Need help applying for the Small Business Administration Economic Injury Disaster Loan? Informational webinars will become available to help you navigate the process. See links below.
March 30 at 10 am
Conference ID 79129946
March 31 at 10 am
Conference ID 26501703 (Spanish) 
April 1 at 2 pm
Conference ID 366690258
April 2 at 2 pm
Conference ID 484237430 (Spanish)
Additionally, please note the following resources:

  • Beware of price gouging. It is illegal to raise the cost of necessary supplies at any point during a declared disaster. Texans who believe they have encountered price gouging should call the Office of the Attorney General’s toll-free complaint line at (800) 621-0508 or file a complaint online.

  • Small, minority, and women-owned businesses may qualify for 0% interest loans from between $500 to $100,000 from LiftFund.
Federally Qualified Clinics
for Uninsured Persons
Local Job Listings
How You Can Help Your Neighbors
Looking for a way to help your neighbors during this time? Here are a few ideas:
The City has identified the following community volunteer opportunities:

  • Consider checking in on your neighbors, especially if they are elderly or have pre-existing medical conditions. Give them a call or send them a text message to let them know you're willing to help if they need it. If you're getting ready to go to the grocery store, consider offering to pick up items they might need.

  • Prepare hygiene kits for outreach to homeless persons. Individuals and families experiencing unsheltered homelessness may not have access to COVID-19 information or hygiene supplies. City of San Antonio Homeless Street Outreach Teams will deliver hygiene kits, assess needs, and connect people to services.
  • Hygiene kits for the street homeless population are needed. Hygiene kits will include, but are not limited to, the following: hand sanitizer, disinfectant wipes, soap, bottle of water, socks, and snacks. Items may be packaged in plastic grocery bags.
  • Hygiene kits can be delivered to your nearest SAPD SAFFE substation. Additional information at:

  • Deliver food to seniors with Meals on Wheels. Many seniors in our community depend on home food delivery while self-distancing. Volunteers are needed to deliver perishable and non-perishable food items to their homes.
  • Contact Meals on Wheels at or call (210) 599-7405 ext. 309.

  • Volunteer as an Elder Friend with Meals on Wheels. Homebound elderly individuals are in need of socialization and friendship.
  • Elder Friend volunteers typically serve three hours per week with a home-bound senior and do things such as play games, take a walk, run small errands or go out to eat as advisable.
  • Contact Meals on Wheels at or call 210-599-7405 ext. 309.

  • Volunteer with homeless service providers. Volunteers are needed to provide services to individuals and families experiencing homelessness. Volunteers assist with serving meals, sorting clothes, engaging with clients (arts/crafts, singing, etc.) and helping with everyday program operations.
  • Contact SARAH Volunteer Registration here.
  • Contact Have for Hope Volunteer Opportunities at or 210-220-2549 or here.

  • Plan grocery shopping strategically. Major grocers are overwhelmed with urgent shoppers while small grocers are under-shopped.
  • To redistribute the crowds, use NextDoor, or other social media, to organize your neighborhood’s shopping days. Note smaller grocers in your area as alternatives. Example: Odd house numbers shop Monday, Wednesday, Friday and even numbers shop Tuesday, Thursday, Saturday. Designate Sundays or a particular time window for elderly shoppers.
  • Participate by putting a sign with #taketurns in your window. Use #taketurns to spread the word.
Updates from Local Universities
District 7 Office Precautions
During this time, the District 7 Office is continuing to work for you and take the following precautions out of an abundance caution:

  • We will remain accessible for your phone calls and emails.

  • We will begin calling into neighborhood association and HOA meetings, should you choose to host them.

  • We are postponing office events for the time being.

We appreciate your understanding.
Our Offices
We are accessible for your phone calls and emails
Brass Professional Center
4414 Centerview Dr, Ste #160

Monday - Friday:
9:00 am - 5:00 pm

Closed for Lunch:
12:00 pm- 1:00 pm
Plaza de Armas
100 Military Plaza

Monday - Friday:
8:30 am - 4:30 pm

Please call for an appointment.