To our State Medicaid, Health Plan and Self-Directed Services Stakeholders:
This message is part of GT’s regular communication to all our stakeholders as we monitor and respond to the Coronavirus outbreak.
The COVID-19 pandemic has presented unique and challenging circumstances for the health care industry. GT Independence is focused on our preparedness efforts to best support the needs of those we serve. This bulletin provides you updates on the latest steps we’ve taken in response to the recent developments.
GT Independence is fully operational.
All essential service elements are fully operational through our entirely virtual workforce. GT is receiving timesheets, issuing timely and accurate payments, providing customer support, conducting enrollments for new referrals and submitting encounter data according to our normal operational standards.
GT Independence is providing Essential Worker Documentation to all Providers.
As communities move to shelter in place or stay at home orders, many providers are in need of documentation indicating that they are an essential worker. All providers will receive an electronic copy of this documentation today and a physical copy in the next several days.